Inner Create provided a detailed retrofit plan to reduce the carbon footprint of our house: various way to improve the insulation, ventilation, solar PV and heat pump. They provided a staged proposal, with estimates of the capital costs, changes to the annual energy bills, and carbon saving implications of each stage. We decided to go ahead with the insulation, ventilation and solar PV immediately (we might get a heat pump when our boiler needs replacing), and we paid Inner Create to oversee the work.
We were usure whether it was worth the cost of Inner Create overseeing the work, but having them identify reliable contractors and checking the standard of the work, and Darren being on hand to advise when any issues arose* was very valuable. We are very satisfied with the quality of the work and paying Inner Create was money well spent.
*For example, the PV installers noticed a problem with our chimney when they were on the roof, and, though it didn't affect their work, they drew our (and Darren's) attention to it. Darren put us in touch with a builder who was able to come and fix the problem.
Our priority is to provide comprehensive and sustainable solutions, and we’re pleased that our oversight in identifying reliable contractors and ensuring high-quality work proved valuable. Darren's ability to address issues promptly, such as the chimney problem noticed by the PV installers, is part of our commitment to excellence.
Your satisfaction with the project outcome and the value you found in our services are incredibly rewarding for us. If you have any further questions or need help with future projects, we would be more than happy to assist. Thank you once again for choosing Inner Create and for your positive feedback!
Best regards,
The Inner Create Team