Before we started with Refined, I met with 9 builders to try and decide who to build with. I had fallen in love with Refined's product from a house they had on the Parade of Homes a few years ago and was hoping the personalities of the builders would match with ours. As soon as we met with them, I knew that's who we would build with. Refined was with us throughout the entire process, from finding a lot, negotiating a price, drawing plans, interior design and actual building. From start to finish, they were amazing to work with.
We had heard such nightmares about the building process and how people would never do it again. We never once felt that with Refined. We worked with Eric on the negotiations of purchasing the lot and the previous owners made it somewhat difficult. Eric did a great job buffering us on all of it and from our end, it was seamless.
Andy worked with us from there on drawing the plans with Jalin Design (also awesome) and they came up with SO many ideas we never would've thought of on our own. They took our million Houzz pictures and turned it into our dream house. They also maximized the space too in such a way that gets complimented every time someone walks through the house.
Andy and Tim also led us through the building process itself. I was amazed as to how easy it was. They kept us on time with the various selections (colors, flooring, appliances etc...) and made it a fun process. They quoted us at a certain time for completion and even with a brutally cold winter that shut down work for over 3 weeks, they were still on time with a high level work product.
I have recommended Refined many, many times. They made what could've been an awful process fun. And the end result was our dream house that you will have to drag me out of in 50 years :)
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