Closet Factory

Customer service was excellent! I had a pricing issue with the custom closets pricing we negotiated and found a better price with a different company. I voiced my concerns Closet Factory and the General Manager (Mr. Isaac) immediately jumped into action and got the pricing down lower than the other company and if you include the 10% Costco shopping card, it made the pricing even better. I would definitely use Closet Factory again especially if the General Manager stays the same. He was very fair and handled the issue quickly and professionally.

5/5 Stars – Incredible Experience with Closet Factory and Naz! We recently built a new home and were looking to get custom closets installed. After consultations with California Closets and Closet World, we were left feeling unimpressed with both. Fortunately, we came across Closet Factory through Costco, and it was the best experience from start to finish! Naz was our consultant, and she was absolutely amazing—kind, professional, and genuinely enthusiastic. She designed the perfect master walk-in closet for us, as well as fantastic closets for both of my kids. When construction delays on our house forced us to reschedule our original installation date, we were told the next available slot was two months out. I was so disappointed, but Naz went above and beyond to advocate for us and managed to get our closets installed right before our move-in date! Moving into a new house with fully organized closets already set up made a world of difference. I highly recommend Closet Factory, and if you can, make sure to request Naz!

I scheduled multiple appointments with Closet Factory, and they failed to show up as agreed. After repeated delays, I was never given a clear timeline for when my project would be completed. Due to the lack of communication and missed appointments, I canceled the project. Despite this, they have refused to refund my $2800 deposit. Very disappointing experience and poor customer service.

Treat yourself. Jenna was easy to work with to configure the closet space that worked best for our life. She listened to our needs and taylored the closet so that my husband and I could seamlessly share space. Mike our installer was definitely a professional installer. The closet pieces arrived ready to install and he got the job done quickly and with no mess. Recommend you give them a call for that early holiday gift.

I had the pleasure of creating my second set of closets with Lorie Kasten of Closet Factory. It only took an hour for Lorie to design the perfect layout for our master and they delivered on all fronts - beautifully crafted, expertly installed and perfectly on time! They did a great job of keeping in touch with us along the way - we couldn’t be happier or recommend them more highly.

I am extremely disappointed with my experience with Closet Factory Tampa. I initially received a detailed quote for a Murphy bed at $2,200. However, when I reached out to move forward and sign the paperwork, the price mysteriously jumped to $3,970—almost double the original quote—without any explanation. It was only after I questioned the discrepancy that I was told the initial quote was “not written correctly.” This kind of bait-and-switch pricing is completely unacceptable. Even worse, when I requested a call from a manager to discuss the issue, not one person followed up. I’ve sent emails and have yet to receive any response. This level of unprofessionalism and lack of accountability is shocking. If this is how Closet Factory Tampa treats potential customers, I can only imagine how they handle actual projects. I would strongly caution anyone considering working with them—there are plenty of other companies out there that will treat you with honesty and respect.

A Nightmare Experience with Closet Factory LA-Unprofessional, Incompetent, & Costly I cannot express how disappointed and frustrated I am with my experience with Closet Factory. What was supposed to be a straightforward project to replace my walk-in closet turned into a two-month-long nightmare filled with incompetence, poor communication, and unnecessary damage to my home. I signed a contract with Closet Factory two months ago, and from the very beginning, things went downhill. The demolition of my old closet took several days for a small space, and the crew failed to complete the template as promised. I was told another team would come to do the template, but no one showed up, despite waiting the entire day. This was a clear breach of the agreement I had with Raul, the manager (who has since quit), who assured me the template would be done before I left town and materials would be ready for installation. Instead, nothing was prepared for over a month—not even the template. The customer service manager, Pearl, was impossible to reach. She never returned my calls and was always "in a meeting" or "out of the office." When the installation finally began 6-7 weeks later, it was a disaster. The installers discovered the dimensions were wrong, and the design was flawed. The designer, Marjan (or Marj), was utterly incompetent. She came to my home at least six times to take measurements and correct the design, yet every time the installation crew tried to proceed, they ran into issues. Marjan was consistently unavailable to address concerns, always texting that she couldn’t talk and directing me to the production manager, Ismael, who was rude and condescending. The installation process dragged on for another two weeks, and during this time, the crew damaged my living room ceiling and the frame of an imported custom door. The ceiling now needs to be repainted entirely because the damage cannot be color-matched. After the crew left, I discovered more problems: loose panels and shelves, cracked cedar backing, and misaligned panels. I contacted Jabrina, a customer service representative, and sent her pictures of the damages and flaws. She told me it would take 6-8 business days to review the issues. A week later, after sending two follow-up emails, I still haven’t received a response. I now have to hire another closet company to fix the problems, a painting company to repair the ceiling, and a door company to fix the damaged frame. I’ve been without a closet for two months, with my clothes and belongings scattered across the floor and furniture. Closet Factory does not respect your time or schedule. They expect you to adjust your life to their delays and mishaps. If you’re unavailable on their chosen day, they’ll push you back another week or two. I lost nearly three weeks of my time dealing with this project. This company is unprofessional, unreliable, and clearly does not care about its customers. Save yourself a headache

Initially dissatisfied, but they worked to resolve to my satisfaction and provided a refund after escalating to the owner.

had my closets remodeled by this factory two years ago, and we added some extra items worth $1800. Unfortunately, we never received these additional items, despite numerous emails to our designer, Lucia, who acknowledged the issue but never followed up. Attempts to reach the office and the manager were unsuccessful, and a chargeback was not possible due to the time elapsed. I finally spoke to a manager named Pearl two months ago, but there has been no resolution or response since July 31, 2023. This experience has been highly unsatisfactory, considering we spent $20,000 on the remodeling. I want to emphasize that I've never written a review for any business before, but this situation compelled me to share my disappointing experience.

If you're looking to organize your home and make the most of your storage space, then look no further than Closet Factory of Charlotte. And if you're lucky enough to work with Shannon Binnicker, you're in for a treat! Shannon is an absolute pro when it comes to designing and installing custom closets, pantries, and storage solutions. From start to finish, she was attentive, professional, and incredibly talented. She listened to my needs and preferences, took careful measurements, and designed a solution that exceeded my expectations. What's more, the service provided by Shannon and the team at Closet Factory of Charlotte was outstanding. From the moment I reached out to them, they were responsive and helpful, answering all of my questions and providing me with all of the information I needed to make an informed decision. The installation was smooth and efficient, and the end result was absolutely stunning. I couldn't be happier with the work that Shannon and her team did for me. My closet is now a dream space, with everything organized and within easy reach. And it looks beautiful, too! If you're considering a custom storage solution, I highly recommend Closet Factory of Charlotte and specifically, Shannon Binnicker. You won't be disappointed!

good it is so amazind it good to us and good qulity so we like to us it so much

Update 1/4/22 Received an apology from Los Angeles GM and he agreed to make it right. I asked for the $400 back that I was charged for the desk and a refund for the handles I had to purchase that were $13.60. I also asked for a 10% discount. He responded that I had already received a 10% discount--which I was unaware of but believe it was for the 3 month delay in delivery. However no refund for the desk or the handles. No further communication from GM. I ordered a custom built Murphy Bed with a folding desk in it from their designer Catherine. They charged me $5527 for the bed and desk attachment and said I could pick out all the hardware later which was included in the price. I sent Catherine several images of a desk idea and she was supposed to create a design. I was then given a plain design and told to sign off on it so they could begin the order of the parts for the Bed. They delayed the install for 2 months and then said the bed was ready to install, though I had not seen a design and had repeatedly asked to see something. Catherine never returned any of my calls. They came to install and when they did it was the plain design with big silver handles (all the hardware in my home is black). No desk. I called several times asking for someone to come and add the desk and was told there was not enough staff to fix it, then I was told the wrong materials were used on the base and that a desk could not be attached. The main Los Angeles office kept saying I had to reach out to Catherine who would not return my calls. Then someone from accounting called and offered me $400 which I said was not enough because the wrong materials were used and $400 was not enough to go out and hire someone to recreate the wall of the bed and then also add a folding desk to it. I emailed back and called back several more times and they said that since I said the $400 was not enough that the issue was unresolvable and they would send no refund at all and would not come and install the product I originally ordered.

I have worked with Closet Factory on several projects over the last few years. For the project just finished, I had the pleasure to have Claudio as the installer. He called 1/2 hour prior to his arrival, did a great job with the assembly and went above-and-beyond to ensure that we were satisfied with the end result. We would highly recommend him.

This is my very first review on any products that I have ever purchased. I decided to leave a review here because it was placed on my heart that people needed to know this to help them make a decision with this BIG purchase that they will make. We purchased 2 murphy beds and a closet/dressing room. It was a VERY BIG purchase for us. The main reason we decided to go with them was because they offered that if you ever move that they will move the beds for you. Fast forward 8 years later they are telling us that they now longer offer that service and will not help move them to our new location. We have spoke with several different people. We tried to speak with the owner but was told that he wished not to speak with us. Please never use them. With all the money that we have spent with this company to be treated unfair.

**Update** I called Closet Factory again to try to set up an appointment. I was again told that they can't come in on a Saturday. He even told me they don't offer Saturday appointments. I found that statement very interesting because I saw and took pictures of their truck on a Saturday when they were doing work for a neighbor. Not only that but when they put me on hold the message playing clearly mentions they offer Saturday appointments. After I mentioned all of that I was promised a call back. It's been almost two weeks and I haven't heard back. **Original Review** We recently moved into a new home. We wanted to have our closets and media center done. We decided to use the closet factory and do the media center first. The designer was very helpful and we waited impatiently for the installation day. When the installers came in they were careful and tried to finish everything in that day. Unfortunately they ran out of time and I was told they were going to come back the next day. The next day different installers came and that's when things started to go bad. One of the new installers looked like he didn't want to do his job. He rushed everything and left the door handles crooked. In waiting to that some of the doors were too small but blamed the hinges. I was promised they would address the issues. It's been 2 months since the installers first came. During this time I've been having to almost beg them to come and finish the job. I get put in the schedule but the installers never show up. Only one time they came but it was not on the agreed time frame and I wasn't home. When I call they get very condescending and don't even let me speak with a manager. Today they wanted me to wait for them again. I can't put my life and work on hold every time they promise to come in but they ended up not showing. I ask them to come on Saturday but refused. I find it very unreasonable that after all this time and the numerous times they didn't honor the appointment they can't try to make things right by coming in Saturday or a time that works with my schedule. I can't take time off work going the installer to show up just for him not to, and me having to call again. I don't know if my media center will ever be completed. Please stay away from this company. They don't care about their customers.

I used Closet Factory a year ago and everything went smoothly. Their design, product and installation were excellent. I have a second, smaller job and have been extremely disappointed. For weeks I had an installation date of February 10. A week before, they changed it to Feb. 8 which I said was okay. Then they told me it would be Feb. 9; I told them no one would be home. They still sent me an email confirming Feb. 9. My designer then wrote that I would be contacted by midday today (Feb. 7) to confirm the installation date, most likely Feb. 10. It is past midday, I haven't heard from them. I wrote both Kay Wade and Estrella Gutierrez and left a voicemail for Ms. Gutierrez. I've heard nothing. The customer service is appalling. Obviously they don't value me as a client even though my first job with them was quite expensive.

Carol was excellent at recommending ideas to meet our needs. The installers were knowledgeable and courteous. Will definitely use Closet Factory again.

I have used the same Closet Factory franchise twice, in two different houses. If I was writing this review after the first house then it would have been five stars and full of praise. My previous great experience is why I hired them for my next house. I had to wait seven weeks for installation, I wanted it much quicker because this would cause us to move into a house and not be able to put everything away. We were having every closet done, a home office with a Murphy bed, the garage, a TV entertainment center, a large lighted hutch and a kitchen island. There was a hurricane the week that they were supposed to start the install so it was delayed. They did send two teams for two days right after the hurricane, they worked and got a lot done. They didn’t tell me that they were going to be there on Saturday but we were thrilled to see them. That was the end of any priority that our over $50K job was given. They then worked on the job in fits and spurts, initially installing the wrong material for the desktop in our study and there were numerous problems with our kitchen island due to incorrect measurements by the designer. And we live two hours away from their warehouse so they never got to our house until 11 am. The installers were great, the people in the office were great, the designer deserted me when problems started happening and the owner let me know that they had no intention of making things right, praised our designer and deprecated the one that we had previously (who did a great job). Three months later, we did finally get a satisfactory install after much effort on our part. When I saw these reviews on Houzz I just had to relate my experience. Closet Factory satisfaction not only depends upon the franchise, it depends upon the designer. It is too bad, I could have recommended them to many of my new neighbors if they had treated me just a little better.

They have done wonderful work to help find creative solutions to our client needs. Would work with them again in the future.

My client was downsizing and we were faced with the challenge of accommodating her extensive wardrobe and accessories into a substantially smaller space. I felt confident that Kay could design a space that was both attractive and practical for this discerning client. My client is thrilled. The wood selections and accessories are lovely and functional.

My mom wanted some built in shelves and cabinets for her new apartment. One contractor we consulted with wanted a huge amount of money to build some clunky "entertainment center" even though we kept specifying something very simple and clean. Thank God we stopped into The Closet Factory in San Carlos and met with Christian. He immediately understood what we were looking for. He came out to see the space and designed something perfect for her. The installers were also excellent. Very clean and meticulous. The shelves and cabinets look fabulous and are providing much needed extra storage. The price was quite fair. We highly recommend this team!

Christian Lovborg and Closet factory did a superb job on our closets in February of 2020. They were extremely resourceful, professional, and helpful in their approach. While it took me time to organize and plan, Christian came and helped with ideas, understood what I needed, and provided invaluable advice, which was both timely and got us the closet design that I wanted. We had two walk-in closets redesigned and a bookshelf and a closet built from scratch. I strongly recommend these professionals, who got the job done effectively, on time and on budget.

We had a wonderful experience with Christian at the Closet Factory. We had a major redesign in our master bedroom and the closet turned out exactly as I had hoped. I have so much storage space now, I actually have empty drawers! Very, very happy.

My designer, Susan Bengle has been my designer for years. She always create designs to suite my needs for my custom closets. I am looking forward to my next project,

The Closet Factory was excellent in providing custom closets in my home. The salesperson, Katie, provided many design ideas & options that I hadn’t considered. The installers were professional & efficient. And I love the closets. A great asset & value for my home.

I have done business with Closet Factory several times. A master closet organization project. A garage cabinetry project. This was a major undertaking for me. My designer Heather was very helpful and detailed. She took my concept and raised it to a higher level. The cabinetry is well made. The installer did a pre-inspection of the garage to ensure the cabinets proper fit. This too impressed me of Closet Factory's ethical workmanship.

Let me start by saying the problem is not with their product. Overall the finished product looks pretty good. But a product is only as good as the company that stands behind it through support and service and that is where this company really fails. It started with our designer, Jeannie, who spent more time trying to having us just sign a contract rather than really trying to figure out a design that met our needs. It was only when I told her that we weren't going to sign a contract until we had a design that met our needs that she spent time working on our design. We thought the final design met most of our needs (at least on paper), but it was frustrating process throughout feeling like she never really listened. We continued anyway despite my reservations because of the presumed quality of Closet Factory's work. Going to install, we had a very tight schedule and needed to move in to our house the day after installation. We were reassured several times that install would be completed in 2 days and not to worry. It was apparent on the first day there was no way they were going to finish the install in 2 days so I called their office asking for them to send additional installers (they only sent one installer and one helper). Again I was told not to worry, and they were confident that the install would be completed by this team on day 2. Of course at the end of day 2 (Friday), the install was not completed as I predicted, and they said they would need to come back the following week to finish. When I explained that movers were coming the next day and none of our closets were finished their management was not apologetic, but actually stated they were doing us a favor by coming out on Monday (a day on which they usually don't install). The closets were finished on Monday evening, but in the midst of the move we missed some things that didn't get done. I was so frustrated with the company and their lack of service and follow through. We were promised credit by a manager, but later it was denied. Fast forward - I have been trying to get them to come out a finish the things that were missed or not completed and it has been nothing but an exercise in frustration. I call and they say they will have someone get back to me regarding scheduling and then no one calls. I call back and finally get someone to come out to the house to evaluate the issue and everything seems like it's going to finally get done, but then 2 weeks go by and again no one calls to schedule repairs/corrections. I finally call again today and am told the work is complete. The lack of organization and customer service of this company is just scary.

I have nothing to say but good things about this company. They were professional, punctual, detailed oriented from the phone call trough the designer and the installer. I had a pleasure to work with Eden (designer) I have never experienced working with a person that is so passionate about her job she is a hard worker an very professional please I recommend you to request her if you hired this company. I definitely recommend this company.

Closet Factory gave us the closet of our dreams! After many years of waiting we finally decided to take on the closet challenge and Closet Factory made it so easy. Cristos Valentino came out, took measurements, gave us plenty of ideas, listened to our needs, and helped us to design the perfect closet for us. Our new closet design maximized our space, looks beautiful and makes getting ready every day so much easier. I wholeheartedly recommend Closet Factory for all your organizational needs!

We don’t have enough good things to say about the Closet Factory Fort Myers. Designer Heather Krause’s experience proved invaluable as she anticipated storage needs we had not even considered! Her creativity made the final product far more attractive than we expected. Installer Mark was equally impressive with his explaining the process in advance and his “can do” attitude regarding every little additional request we had. He is a true craftsman and perfectionist. Our neighbors love the final product and will use Closet Factory in the future Tim & Vicky Cordes Miromar Lakes

Mark Sidell and Closet Factory / Motor Trend garage are professional, affordable and dependable. We look forward to future projects with this company. Our floor looks amazing! Shawnn and Nicole Flanders

This is the second, third and fourth projects we did with Mark Sidell at Closet Factory. Just like the first time we worked with him, Mark did a tremendous job in designing and coordinating every aspect of the job. And again we are totally thrilled with the outcome. Great job Mark! We highly recommend working with Mark. D&S VanWinkle

We had Mark Sidell from Closet Factory / Motor Trend Garage organize our 2 garages. The cabinetry is beautiful and exactly what we needed. He even created a golf station for my husband which he loves. The polyurea floors are just gorgeous too. We are completely happy and would be glad to recommend Mark and Closet Factory. Bill & Lazara B. in Boca Raton, FL

Love our new closets! Mark was great and we love the work. We would certainly recommend Closet Factory and Mark any time. B+S Kornblum

Mark was very professional and listened to what I wanted for my closet and for my garage. He is a really good designer and made what I wanted happen. I am very pleased and would recommend him and Closet Factory. I even liked Mark enough to refer him to my mother! Stephanie S. - Boca

Working with Mark was a pleasure. And even though there were some small bumps during the installation Mark made sure that everything was promptly made right. Our garage looks fantastic! Lance & Jody Simkins

Mark Sidell was really nice and very professional. He took his time to explain everything thoroughly so that we made all the right choices. A few measurements needed to be corrected along the way but the Installers did a great job and Mark is making sure that everything is completed just the way we wanted. Definitely recommend Mark and Closet Factory. And we are getting ready to do more work with them too. Patricia & Jose A

My partner and I are very pleased with the job Mark did. Very professional. Completed the work within time frame and design. Will recommend to anyone. Lester J. & Druardo O.

I am very, very pleased with Mark Sidell. He did a great job for us in our garage, our entertainment center and our new bar. We really appreciate that. Happy to recommend him and his company. Tomas Petera

The work Closet Factory did for us is just beautiful. Our designer was Mark Sidell and he was such a pleasure to work with. Mark really knows what he's doing. He made our center room a very functional office complete with a Murphy bed which gives us another bedroom for guests. The finish work is excellent and coming from the custom cabinetry business we know of what we speak. Mark also designed a perfect wardrobe in our second bedroom which also serves as much needed storage for us in our condo. Overall we have to say we are totally pleased and are actively referring Mark to everyone our building. C+J Ferro

We were completely satisfied with the work the Closet Factory people did in our garage. Mark Sidell is a knowledgeable, pleasant and professional fellow and we very much enjoyed working with him. Our installation guys were very professional as well and we were impressed with the work they did. This is our second project with Mark and Closet Factory and we would absolutely recommend him to others. Michael & Barbara N. in Lake Worth

I am absolutely amazed with my newly made office/bedroom. I now have a place for everything and everything is in its place. From the day I sat down at the Closet Factory showroom with Mark Sidell to draw the plan for this room until the final bookshelves were placed, everything was done on time and in a short period of time. All the work looks wonderful and is functioning as well as I could possibly expect. This is my second project with Mark and we want to thank him and all the people at Closet Factory for all of this great work. I have friends and family members who will probably be calling Mark to help them as well. Thanks for the fine work. Sincerely, Tom Hancock

Everything went very smoothly - on time / efficient. The floor looks great, is easy to keep clean and has made a big difference - the garage looks finished & polished. We highly recommend using Mark Sidell and Closet Factory - Motor Trend Garage. J + H Harris

This is our third project with Mark Sidell and Closet Factory. We love the finished work in our son's bedroom and he does too. Our installers were also terrific. Awesome job! Maria & Chico D.

Like many people we knew what we wanted but not sure how to do it. When we met Mark Sidell from Closet Factory he made the process really clear and simple. He's a very skilled designer and basically created our home office right in front of us as we explained the things we wanted included. The installers were such professionals and did really beautiful work. We are extremely happy with Closet Factory. Thanks Mark! Carmen, Marius Dragan

Great work again! Mark was excellent. The process was quick, seamless, and the installers did the same nice work they did the first time we used Closet Factory. Very pleased and continue to recommend. Todd & Shandra Stoeterau

We had a wonderful experience with Mark and the installers at Closet Factory. Our second time using these guys and it was even better than the first. We love the work and Mark was awesome. We even had the same installation team who were totally familiar with our home and completed 5 more closets and additional shelving in our garage. My wife and I give them 4 thumbs up! Nuno & Maria Mantinhas

We had used another company to do our prior garage with a poly-hybrid coating and we thought it was ok. Over the months and years it stained and we even had the company come back and patch some areas that bubbled up and had particularly bad stains. The problem was that we could see the patches. This time we wanted what our neighbor had which was done by Mark Sidell from Closet Factory & Motor Trend Garage. They used poly whatever it's called and it is totally beautiful. They got it done in one day and it looks like a room of our house now. Now my sister and brother-in-law are using Mark. No wonder! S&R Repp

Love my garage floor. Mark promised it would be done in just one day and that we could walk on it just two hours later. He was right. Since every other company needed two days I knew that they had to be using an epoxy which was exactly what I did not want. Even though other companies promised to fix it when it had problems I decided to trust Mark COSTCO and Closet Factory. The floor is gorgeous and Mark is also arranging to have the same floor put in our garage up north. Thanks Mark! Margaret W

The work done by Closet Factory was designed beautifully and professionally built. Even though we had a few items that needed additional attention Mark Sidell managed everything and made sure that everything was done and done right. This was a huge improvement over our 15 year old entertainment center. M & C Pottier, Boca

Mark was amazing...again!!! This is the second project I've done with Closet Factory. The first was my garage which was a tough cookie since it was hard to find storage space in my 1 car garage. This time Mark solved some serious problems for me in my 2 master closets. My new closets are fantabulous!!!!!!! And I have room for more clothes. Mark's the best! I very highly recommend Closet Factory. Jo Carol Rutherford

Very happy with the work. Mark Sidell did a terrific job with our design and helped us make our garage so much more organized and efficient. We love it and certainly recommend Mark and Closet Factory to everyone. Thanks Mark. Tom Carney and Ellen Carney

I wish I could give this company no stars!!!! I am beyond disappointed in the workmanship, the lack of customer service and so much more. We hired them to install one master walk in closet, 2 semi smaller closets and a full walk in pantry. I worked with our consultant for a month or so to get exactly what we wanted and when it had to be installed as we were moving into a new house and we needed everything in and done by the time we moved in. Not only was the project delayed but the installer had to come back several times because things were not measured correctly, and shelves were missing, hooks were missing etc. The drawers in our closet don't even stay closed. I actually am using small velcro pieces to keep the drawers closed!! For all the money we spent, I shouldn't have to close my drawers with velcro!!! I didn't hear from my consultant at ALL during this whole mess. The only thing she said to me when we had finalized our designs was "thank you for helping to make my numbers look good this month". That should have been my first clue to cancel the order and find another company. I have been calling for 4 weeks now about this and NO ONE has called me back. If you have an option to use another company, I highly recommend it.

I would not recommend this company to any of our friends. Be very aware of their advertised " custom designed closet" which is totally not true. You can get much better product elsewhere. I have made it clear from the very beginning that we live in an older house (that you can not expect the floor to be completed leveled in older houses). The closet installed in our master bedroom looked like about to cave in/ meaning in a slight v line (not leveled), the president of the factor (Bill Reed) blame it on the floor. despite the fact that one of the workers suggests that they can install molding on the bottom, and lifting the center board to level the close, in order to repair this, Bill refuses to fix it. We are very disappointed. It is clearly written on the contract that the closet is custom fit ( $4,000) to our room, and that they do the cutting on site, when in reality, these are pre-cut at their factory. How can you call this custom fitted?

We spoke with several companies but selacted Closet Factory because of Mark Sidell. Very capable designer and excellent work. We really like the way the garage cabinets came out. Looks very professional. Thanks Mark! Renato / Iara S.

We worked with Mark Sidell and were very happy with the work that Closet Factory did for us on both projects. This one was building custom garage cabinetry. John Rolene G

If you like professionalism, quality materials, and good customer service... this company is not for you. After much back and forth with my designer Stanley, I was all set for installation of my new walk in closet 3/21/17-3/24. I insisted on having a re-measure to make sure things would fit perfectly. I also, decided to pay extra for them to paint everything in advance at the factory. I was assured this would make everything look it's best and giving me the best final result. The list of problems are many and long, these are the "highlights". From the moment the installers began there were big problems. They began the installation using an old set of drawings. As a result they had to remove the wrong items (damaging my walls). By the end of the week, I was beside myself at how terribly everything looked. Almost every painted piece was scratched, dinged or poorly painted. Nothing fit well, the finish work was awful and they tried to use ugly fillers, with bad finish work, to try to mask the ill- fitting design. I called to complain and took pictures throughout the installation. Kristine and Ishmael came to see all of the problems, 3/29 (their first available time). They did acknowledge how bad things looked and said they would work on solutions. Neither left contact information, so after a week of waiting I called Kristine to discuss solution options. After over a month of emailing with her (she never calls back) I agreed to have them come back with a "team" on 5/13 & 5/14, and was promised everything would be taken care of and completed. Of course, when your dealing with a company that is not honest more problems began immediately. 1 installer showed up, and informed me most of the materials weren't ready, he couldn't fix any of the problems with the paint (scratches, dings, chips), or adjust the pull down rods to make them easier to use and there was basically very little he could do. I left messages for Kristine, Ishmael, and Kathryn, as soon as he arrived on 5/12. None of them had the professionalism to return a message or email. Instead of calling me back, Kathryn had her assistant Raena contact me. I then began dealing with her. She also made many broken promises. To date, I still do not have a damage free, and functioning closet. The few things the 1 installer could, were still ill fitting again and he informed me that too much glue was used during original install and there was nothing he could do to fix anything. This company is not trustworthy or professional.

Ellen did a great job. She definitely knows what she is doing. She came to measure and provided the estimates quickly. She was flexible and made the design changes based on my requirements and budgets. She was also very responsive and answered all my questions in a timely manner.

Smart, conscientious with a practical pov. Kept us informed throughout and always responsive. Great experience and absolutely would use again.

Ellen was a true professional from the start and really help design Four Amazing Walk Closets, in addition to fully functional and practical closets plus a awesome pantry. Her design expertise and attention to detail made all our closets a exceptional. Highly recommend you give her a call for all your closet needs. Sincerely, Don Barros

Ellen was very attentive to detail. She was kind, virtuous, prompt & thorough. I'd be happy to work with her again. My closets are gorgeous & I love them!

This was a small project to redesign and rebuild a closet. As always Mark did a great job and the Closet Factory guys did terrific work. It looks great! Thanks Mark! Alton G. DB, FL

We love our new closet! Kimberly worked with us to make sure we had enough hanging space to match what we currently had, as well as add some shelving and drawers. She was patient and listened exactly to what we wanted. We were expecting our second baby and wanted the closet installed before he came. They were able to get an install date before he arrived. During install, the installers were professional and worked hard to get the closet in quickly. We were remodeling our bathroom at the same time and they worked around the construction going on. After install we noticed there was a mistake in the top shelving. Candace was so prompt in her response and had new shelving ordered and ready to be installed right away. We're beyond happy and would totally recommend anyone looking for a custom closet to use Closet Factory!

Mark Sidell from Closet Factory did an amazing job on all 3 of our closets! Everything truly exceeded my wife's and my expectations. Everyone was very professional from the beginning all the way to the end. We have already started our second project with Mark and the third one is signed and ready for August. I guess that tells you how much we like the work Closet Factory does. We recommend to everyone. P&C Geisser

To everyone at the Closet Factory it was wonderful working with you. From Mark Sidell to Christine Wan and the entire crew at The Factory everything was done on time and without problems. They are so professional and dependable. Mark designed a beautiful garage and I am so pleased. Thanks to everyone! Sydell Schubot and family.

I recently had my master closet installed and I couldn't be happier with not only the customer service received by Closet Factory, but also with the outcome. The overall experience was phenomenal! Sylvia was a true class act and she answered any questions I had (trust me there were many!) throughout the process. I had other closet installation companies come in for estimates, but none of them compared to the quality, service, and commitment received by Closet Factory. Looking forward to getting more projects done by them!

We were very satisfied with the quality of the work done by the closet factory in fort lauderdale. Our designer was Mark Sidell and he did an amazing job helping us to make our garage so much more organized and useful. Plus it looks very good! Thanks so much for all your help Mark. Very high marks! Sam and Johanna I

My husband and I were both very pleased with our new closets. Mark is an excellent Designer and the material and finish work is beautiful. Everyone we met was very polite, knowledgeable and professional. We are very happy with the work Mark did and we recommend him very highly. R and C Daizi - PP, FL

We can sum it all up very simply: EVERYTHING HAS BEEN GREAT! From the moment we started our storage solution quest all the way through the design process then implementation/installation it has been a pleasure! We started by visiting the design showroom in Deerfield Beach where we met Senior Designer Mark Sidell. Mark welcomed us from the moment we were introduced and spent a considerable amount of time with us showing us the entire operation and design options available to us and took the time to see what our needs/wants were involved with the project. He then scheduled our in-home measuring of the spaces we were interested in having organized. Mark has been the ultimate professional throughout the entire design and implementation process. He scheduled another meeting with us once he finalized all the space designs so that we could fine tune and pick finishes and hardware options. Most importantly, Mark truly listened to what we wanted, and his final designs exceeded our expectations. Our installation crew was professional, courteous and worked very neatly. They covered their work areas with drop cloths and ensured all areas were neat and clean when each area was completed. Whenever there were questions, the installers double checked with us to ensure we were happy with any decisions that needed to be made at the time. They were perfectionists and did everything they could to ensure the job was done right and to our expectations. We also had The Closet Factory do our garage floor. The crew for this project arrived on time and got to work immediately. In less than 4 hours they were completely finished, and all we could say is "WOW!" They transformed our ordinary garage floor to a showpiece! Many of our neighbors came by the day they finished while the floor was drying and we got nothing but positive feedback. We even had one of the development construction crew say it's the best floor coating he's ever seen applied! So if you're on the fence on who to use for your closet, entertainment center, garage or other storage solutions we strongly recommend calling Mark Sidell at The Closet Factory without hesitation. You will be VERY happy you did! Ken Baer & Patrick Gross

We LOVE our ballagio floor in our garage. We called 3 companies and the only one that made sense was Closet Factory since everyone else sold epoxy. We worked with Mark and he showed us his own garage floor with a border that looked so cool we did that too. WOW! Best floor in our neighborhood. Thanks Mark. Recommend to everyone who wants beautiful work. A&J Andres

Installed Closet Factory closets through Costco and couldn't be happier. Working with Mark Sidel was a pleasure. He is very knowledgeable about the whole design process from start to finish and made the decision making easy. Their installer Karan is a great guy and won't finish the job until you're completely satisfied. Very glad we made this home improvement! Debbie & Tom Ernst

I hired Closet Factory to build 3 closets in a high-rise condo that I was working on. They did a great job creating a clean and beautiful master walk in closet. They also did a nice job on the smaller guest closet and the linen closet. Everything was done in a timely fashion & was of high quality. I would definitely recommend them and I plan on using them again for future personal projects, as well as client projects.

The garage floor in my rental property looks great. I had been paying to coat it every few years with epoxy but now that's over. Thank Mark! My renters love it too! A Hovsepian

So glad I met Mark at Closet Factory. Otherwise I would have gotten another epoxy floor from a company who told me it wasn't epoxy. Mark told me an easy way to figure it out and I verified it on line. Thanks Mark, Jerry and his men did really beautiful work too! Michael, Linda E. in Boynton

Our garage looks great! We worked with Mark Sidell at Motor Trend Garage which is part of Closet Factory. We were really impressed with Mark and the way that these guys do what they do. No one was as professional and they did the work at a very reasonable cost. My wife wanted to mention that she loves the floor too. The people who came to do the installation were very nice and worked clean and quitely. Thanks Mark for a job well done! Burton, Rene Field

I love my floor! My experience with Mark Sidell and Closet Factory was very positive. Mark showed me how I had been throwing money away by coating my garage with epoxy every few years. I never knew there was anything better. Mark told me about polyurea. Wow! It makes my garage like another room of my house. Would recommend the company and of course Mark. E. Tuckman

As our family contemplated the decision to upgrade our garage to allow for more storage and organization we consulted with several companies. We decided to use Closet Factory because we liked the materials used and believe that the product would be durable and attractive over time Mark our designer was awesome. He took the time to understand our needs, and made any needed changes along with way as we collaborative on the final design submission. Definitely enjoyed the process. I am a repeat customer to Closet Factory and will use them again for my future needs. Shereal Allen, and Family

From design to installation, working with Closet Factory was a breeze. The installer was clean and efficient. Love my new closets!!!

Mark Sidell was a dream to work with. He is a combination of skilled professional Designer and caring, helpful support system. He listened carefully to our needs for the built-in unit we were planning and acted, not as a salesman, but as a problem-solver. We benefited from his artistic expertise and experience and ended up with a final product that not only met our needs but reached all our aesthetic goals as well. The patience with which he handled our hesitant choices and agonized decision-making was worthy of a saint. Mark made it clear from the beginning that his goal was the same as ours â?? a final product that was just what we wanted. There was never a feeling of being rushed. Anyone planning a custom-built project needs Mark Sidell to help transform their vision into a reality. And it didn't hurt that the price has gave us was both reasonable and competitive. Adding to that was the extreme skill with which the Closet Factory team installed our custom-made unit. We are delighted with the results and recommend Mark Sidell and Closet Factory without hesitation. Judi and Lee Paseltiner, Fl

Overall it was a positive experience working with Closet Factory and Mark Sidell. Although there were a few issues along the way, Mark made sure that they were addressed and fixed promptly and I would recommend Closet Factory to a friend. Kristen & Chad Bishop

Nice work! We were told to use another closet company who had done a lot of work in our neighborhood but some people have started to complain about the work. We thought it was just a simple thing to have my wife's closet organized but as it turns out there is more to it especially since my wife wanted it done right like she sees in lots of magazines. So we found Closet Factory and worked with Mark Sidell. Totally different experience than with any other company. This guy is a closet expert and made sure that we did things right and at the lowest price. We wanted simple and that's what we got. Best of all it was done the right way. Very pleased. Would certainly recommend. Adam and Tanya Solomon

Closet Factory was referred to us by a close friend who had nothing but positive things to say about Mark Sidell. We were in the midst of a master bath & closet renovation. Closet Factory unlike our GC walked us through every step of this chaotic renovation we were about to embark on. Mark was fantastic. Not pushy at all. Super genuine and honest. Helped us figure out exactly what we needed. A sincere and talented man. Mark was very informative and professional. Mark went out of his way to meet with us on Fatherâ??s Day to go over the layout and materials. Dallas and I were not only impressed but excited to be working with such a great guy at a great company. Due to the serval delays with construction we had to reschedule our walkthrough date with Closet Factory serval times. During this period Mark took the time to check in on us and the progress of the construction. Fast forward 4 months laterâ?¦day of installation has finally arrived. Although our bathroom was still not completed our master closet was about to come to life. The installers that came showed up promptly and worked quickly to get the closet installed. We look forward to working with Mark and CF again in the near furture. Overall, we were very pleased with their work and would highly recommend them to anyone else. Thank you Mark and CF for our beautiful spacious functional master closet! Patty Geirbon Thomas Dallas Thomas - Philadelphia Eagles

We're so glad we met Mark Sidell at Closet Factory in Fort Lauderdale. We bought a new home and have many things to do to make our home really ours. The most important job was to get our home office functioning so that my husband could manage every aspect of our lives. We also need space for our children to do homework and to spend time with the two of us. Working with Mark was so comfortable. He really knows what he's doing and always seemed to be one or two steps ahead in making sure we thought of everything that was important to get this right. We started with the bottom cabinets and that work is now done. Just beautiful! Exactly what we wanted and the look is just gorgeous. We are now going to add the upper cabinets, glass fronts and lights. Mark has already worked through that design with us so we are ready to get started. We would highly recommend Closet Factory to anyone looking to do work in their home, and of course they should insist on working with Mark. Yara Rolim, Alessandro Rolim

It was such a pleasure working with Mark Sidell at Closet Factory. From beginning to end the process was smooth and on time. We really value and appreciate Mark's professionalism. I sure will recommend anyone without hesitation. Thanks once again Mark! Sangeeta and Supratim Banerjee

We know garage floors because we own car dealerships up north and have had many commercial floors installed. We had heard about polyurea but had always used epoxy in the past because it was cheap and we could have it redone when the floors got really beat up. Those days are over. We really love the finished product in our new home here in Florida and since it's permanent we will use poly in our dealerships as well. Thanks Mark, the floor looks great! Linda & Greg Hudson

We had 4 companies come to look at our garage. 1 never showed up, 1 came and never got back to us with a quote probably because they were in over their heads, 1 gave us a price that was so low that we knew it would not be the quality we required, and 1 was Mark Sidell from Closet Factory. We saw the Motor Trend Garage ad and so we knew that the quality would be there. Turns out 4 of my neighbors had also used Mark and they were thrilled. I have to say we made the right choice. Our garage is everything we wanted at a very fair price. Good show Mark. We highly recommend Closet Factory. W. Duran & Nancy Brown

Mark was great from beginning of the project until completion. We love the new closet, it came out perfect. We will definitely be working with Mark Sidell and Closet Factory in Fort Lauderdale again in other projects around the house. Thank you so much. Daiane + Dr. Giezy Sardinas

I must say that this was a very small project to fix my daughter's closet. Too much to store in a small space and then the wire racks started to fall down. Mark came out and even though it was a small project he spent lots of time making sure everything was designed properly so that we could easily see and get to her stuff. I only wish I had more for him to do. I would certainly recommend Mark Sidell and Closet Factory to anyone looking to get the best work done. Julie Alexis

I have to say that I was surprised. I was told by 2 other companies that Closet Factory was very good but very expensive. The truth was that when I added all the features Closet Factory gave me the others were the same price. I wanted my closets built right with EVERYTHING I wanted. And that's what Mark did. Better designs, better quality and priced right too. I'm glad I took my time to do a complete comparison otherwise I'd have ended up with closets I hated. Thanks Mark for helping me do it right. Carrie Johnson

Mark was amazing! He made sure the entire process with Closet Factory was very professionally conducted. We are very happy with our final garage cabinetry project and Mark was wonderful to work with. We actually had another company build my wife's master closet. This company had good ratings and had done work for several of our neighbors. While it looked the same on paper it was a bit cheaper so we gave them a try. After seeing the actual results of each company we couldn't be more disappointed with the other company's work. Closet Factory's work was simply much superior, both the design and the details of the final product. We are very comfortable recommending Mark Sidell and Closet Factory to all of our family and friends. Michael & Cari Assofsky

Mark was great and we love the closets. This was really a very small job for Mark but he spent lots of time with us to make sure it was done just the way we wanted. We bought a condo and it required lots of arrangements which Mark and the Closet Factory people handled flawlessly. Mark made sure we got a great price too. We're very happy with the results and recommend Mark and the Closet Factory in Ft.Laud VERY HIGHLY!!! Thanks Mark! Ken H

Not only did we have a great experience with Andrea Flores and the design team at The Closet Factory in Deerfield Beach, but our installer was fantastic--quick, clean and quiet! Custom built closets are pricey but really yield organization benefits.

Thank you Mark for all your hard work and beautiful design effort in giving us such a spectacular garage. We chose The Closet Factory/Motor Trend Garage because it is a well established local business. We are so glad we did! We came to Mark Sidell who is their Senior Designer with some ideas and he turned them into a reality that truly exceeded our expectations. The cabinets are so functional and have such attention to detail. Your installers were very professional. Again, many thanks to Mark for providing us with such a pleasant experience with such a great product. Robin & Warren Wolf

We met Mark Sidell at Closet Factory after talking to a few other companies. About 10 minutes into our tour of the showroom and factory we looked at each other and knew we found the right people to do the work in our new home. We needed a lot done not just closets. We told Mark that they should change the name to Not Just Closets because we never knew that they did all the things they do. After seeing first hand the quality of what they build and how they build it we asked Mark to build my home office, put storage cabinets in our garage along with coating the floor, build our entertainment center, laundry room, and linen closets. We spent lots of time with Mark working on the details of each design. Not only did each oone turn out just beautiful, Mark worked some magic and made the entire deal very affordable. After spending a ton of money building our home and all the costs of upgrades and then moving, it was really great getting a bit of a break. So knowledgeable and fun to work with. Our installers were real professionals too and did such beautiful work. Thanks ever so much Mark! Alton & Barbara Gardner

Mark was so much fun to work with and he really knows his stuff. I wanted to do my garage and had visited lots of places to see what they had but Closet Factory was clearly the top company. Several promised lifetime guarantees but I didn't get the feeling that they would be able to back that up. And since many hungs the cabinets on the wall and offered epoxy type floor coating I knew I needed a better option. When I met Mark he made sure I understood all the options in the market place and why Closet Factory was selected by Motor Trend and COSTCO to be their partner. I told Mark I really loved color and he was very helpful in finding just the right floor and cabinet combination and he made sure the price was affordable. Plus the quality is so good that I was very glad I had walked in to their store in Deefield. Impressive! Thanks Mark for a really great job and thank the Installers again for me. My RaceDeck floor looks amazing! Norman Berkowitz

The design process was seamless. Mark Sidell walked us through every step of the way. He did an awesome job and made sure to recommend a beautiful polyurea floor that worked perfect as a compromise for my husband and I since we each choose a different floor color. The installation was exactly what Mark promised...perfect. The Closet Factory Team is actually the Motor Trend Team as well and they did a great job on the cabinets and the floor. Everything looks ten times better than anything else we had seen. The floor step where the water heater sits was done which was a big surprise for us, since we were not expecting that part to be done. We decided to work with Closet Factory/Motor Trend because they were ranked extremely high with the better business bureau, which was a big plus since we have had other issues with another company for a different project. Also, our designer Mark made sure we were comfortable with every step and answered any questions we had. Plus, the communication with everyone who was involved with our project was not only comforting but made everything move smoothly. Can't recommend Mark and the Closet Factory people highly enough. Thank you, Brandon and Mandi Leiseca

I want to thank Mark Sidell and all the people at Closet Factory Fort Lauderdale for doing sucn an exceptional job on our garage which looks awesome along with the laundry room. Both Mark and our Installer Karan were meticulous in their jobs and my wife and I are very thankful for their hard work. We look forward to our next adventure with our Master Bathroom which Mark did a beautiful design for. Very highly recommend Mark Sidell at Closet Factory! Schuyler & Dena Van Winkle

We needed a closet system in my son's closet to make it more usable. Ellen was great - came up with an economical design that does exactly what we envisioned. Would definitely use her again fir another project. There were lots of options to choose from but she led us in the right direction.

My husband's closet system (not a Closet Factory system) of over thirty years collapsed at 1am a few days after Christmas. I called Ellen the following morning and she was at my home within a couple of hours to design a new closet for him. The installation was scheduled for January 13th and by mid day the project was complete. Both Ellen and the installer (Jared Turner) were professional and considerate of our home from start to finish. The closet is just perfect. We would recommend Ellen (and Jared) to anyone who needs a closet renovation.

Ellen designed the perfect closet for what I wanted and what would work with the space I had. I never thought I would be able to fit all the clothes and shoes I have into 1 space. Highly recommend!

Ellen helped us with two walk-in closets and a hallway linen closet. She was so helpful in guiding us on how to design the spaces. Everything was done promptly and efficiently. The finished products are wonderful!

Ellen did a great job laying out the design of our two closets. Our two boys are very happy with their new closets designed by Ellen. We would definitely recommend her. Thanks for a great job. Dave and Angela

"Another amazing garage floor by Mark!" My wife and I had been wanting to do something about our garage floor but everyone we spoke to offered epoxy which we knew from our own internet research (and seeing neighbor floors) was not going to work. Epoxy peels and stains and has to be done over and over. We wanted a permanent solution. Mark from Motor Trend by Closet Factory was the only one who offered a REAL polyurea floor. One company even offered a poly-hybrid which as it turns out is actually epoxy in disguise. Do your homework and call Mark to get your floor done. Our garage floor is gorgeous! Thanks Mark!" Mark & Kelly Bookstein

Just wanted to say how easy it was to do our 2 garages with Mark Sidell from Closet Factory in Fort Lauderdale. Our garage floors and cabinetry are so beautiful, neat and clean, I can't believe we waited so long. Every time we pull in to our garages we are soooo happy! Thanks Mark, you really are the best! Barbara & Alan Glazer

Mark Sidell designed a beautiful entertainment unit in our family room. Mark took the time to listen and meet our needs. He is a true professional and a pleasure to work with. We highly recommend working with Mark Sidell and the Closet Factory!! Phyllis & Ted Struhl

My Wife and I would like to thank Mark Sidell and the Entire Team at "The Closet Factory" for making my garage totally awesome! From Concept and Design, to Finish, they were total Professionals. We appreciated the "no pressure " feeling, during the Sales and Design Phase and Mark is clearly the best in the Biz. The Installers showed up exactly when they said they would and even Finished ahead of schedule. The Finished Results Exceeded our Expectations. Our "regular garage" is now the Ultimate Man Cave, that also serves as a functional garage, without missing a beat. Everything I had easy access to is now easily accessible, just inside of beautiful, high Quality Cabinets. Plus the Floor is Incredible! All my buddies want my new Poly Floor in their Garages now too. Thanks Again Mark , for Upgrading my Favorite Space ! Kelly & Cindy Dale

Everything was amazing! Mark Sidell was very helpful and really knowledgeable. He got us a quick date for install and the guy who came to install it was right on time and very nice. Totally in love with my closet! Solange & Kelly Dawson

As a psychologist, I want to share that a custom closet is a wonderful stress management tool! I wish I had it designed years ago! Mark Sidell is professional and creative. I had five designs and his was superior and unique. He also follows through with delivery and any issues and gets prompt resolution. Closet factory has their own Deerfield Florida factory. This allows them to deliver a superior product at an excellent price point. I highly recommend both Mark and the Closet Factory. The experience was a delight! Thanks again Mark. Priscilla V. Marotta, Ph.D.

My husband and I had 4 companies come by and we chose Closet Factory in Fort Lauderdale to fix up our garage. It was a serious mess. Mark Sidell came to look and was different from the start. We really got a great feeling from talking to him and he was much more impressive than the others. When we met in their office they had so many different options but Mark made it make sense by keeping us focused and within our budget. The truth is we spent just a little more than we planned but the results are just beautiful. We highly recommend using Mark and Closet Factory if you want the work done correctly and beautifully. Toby Lowenstein & Rod Deitlebaum

Kay came out to my house to do a consultation on having our closets master redone. She was very efficient with our time and had a lot knowledge and opinions on the wealth of options for our space. She made a quick turnaround on the estimate, complete with a nice sketch of a proposed design.

The guys from Closet Factory in Fort Lauderdale just completed the job and quite honestly I don't know where to begin. Let me start with their level of expertise, knowledge, and professionalism...A+. Attention to detail...A+. How happy am I...A+++++. Seriously, the Closet Factory team did an amazing job, from start (yes Mark Sidell that definitely means you) to finish, this has been a real first-class job. Thank you for "holding our hands" through this process by always being there when we called, and having all the answers to all our questions and concerns. Mark, Adam and Danny have made this project a genuine pleasure, and we thank you very much. Very highly recommend! Fran & Jay Costello

Mark did a terrific job again. We love our pantry now. We didn't know we could get so much stuff in such a small space. We love Closet Factory in Fort Lauderdale because we have our own personal Designer who does such beautiful work all over our house. Mark has already done most of the closets, our mudroom, and now the pantry. He even built out a wine storage area too. Thanks Mark. You're the best! Dr. Safiya & Alana Lyn

We told our Designer Mark Sidell that it was just this simple...he should be proud of the work he did. It's just beautiful and we love it! Elliott & Ronnie Lercher

"We love our new walk-in closets! Mark was awesome. Service was detailed and efficient. Techs came and completed job as promised."

Ellen has designed two closets in my home. One was spacious and the other was quite small. In both cases, she listened to my needs and developed a design that was efficient, practical, and aesthetically pleasing. Ellen is extremely knowledgable about what works and what doesn't, she offers honest suggestions and feedback, and is very responsive to questions. Her designs were completed promptly and the entire process, from design to install, was seamless and efficient. I would highly recommend Ellen for any closet design needs.

Everything went really smoothly. When I hire someone I note every little thing. Mark Sidell from Closet Factory in Fort Lauderdale was amazing. The design process was really great and the installers did beautiful work. The relationship with COSTCO was really comforting too. We knew that we would get a quality product at a very competitive price. We are very pleased with the workmanship. My husband worked at a furniture factory for a while and he was really impressed. And the garage floor is gorgeous. Much nicer than my neighbor's garage floor. After seeing ours he was very unhappy with the company who did his. Very highly recommend Mark and Closet Factory. Leticia & Mike McHale

Molly Gold was my designer. She was wonderful and walked me through the process and helped me with getting the best closet for my needs. I absolutely love it and wished I had done it long back.

Ellen did a fabulous job for me. She brought ideas to the project that not only made it look better but made it more functional too. Although her primary role in the project was as designer, she stayed on top of things through construction completion. She had a great eye for what the rest of my home looked like and created a design that would complement my personal style. She was thorough and on time, professional and pleasant from start to finish.

Ellen designed two master bedroom closets for us. One closet had a bump out for a support beam that could have been a challenge and wasted space but Ellen made the space work, a row of drawers and shelves were placed above it using the space well. The installers were on time and worked neatly.

We had such a great experience with Ellen Paytas and Closet Factory. We wanted to create a large walk-in closet for our master bedroom using a smaller walk-in closet (basic shelves only) and a dressing area. We were doing another project so we had our contractor build out the area (20' x 8.5') to fit in a custom closet. We were looking for custom but in a reasonable price range (as opposed to hiring a carpenter to literally build out of wood which is very $$$) and shopped around. In other words "california closets" style firms. We decided to go with Closet Factory due to 3 main reasons. Styles and customizability, price (fairly priced, not cheapest but I wouldn't go for cheapest anyways) and the designer. This is where Ellen shines. She offered great suggestions without being pushy to help us conceptualize what we wanted. Its actually pretty hard to design a closet yourself as you never really think in details about what you need. Based on an on-site discussion and some emails, she hand rendered some options for us. Ellen was always willing to meet or talk and made herself very available. She works well over email and phone and very responsive. We were traveling during the summer to visit our in-laws and we still worked on the project over email. The best experience in my mind, in when both sides do the due diligence and put the effort in to get the right outcome. She is very responsive, knowledge and honest. And meticulous. She reviewed our contract with us in detail and took ownership to make sure that the "factory" really understood what we were getting. She came out to the property before, during and at the end to make sure things were going well. Attention to detail is critical and Ellen definitely has that. She has a good sense of design and what we were looking for. We didn't take all the suggestions and came up with some of our own so there is a back and forth in the process but it was efficient and professional. Some ideas we had were not possible with what Closet Factory produces but she tried to figure out what we could do to get as close to the idea or some alternatives that could work. The Closet Factory installers were prompt and professional. Also, great attention to detail. Didn't seem to be fly-by-night installers that wanted to get our as quickly as they can. The project took about 3 days including a small shoe cabinet in our mudroom. We opted for putting in textured wallpaper in the closet which was a great idea. (Wallpaper is something you have to handle yourself). We left out the backs on the cabinets for cost but added the wallpaper to give some texture and contrast to the closet and it turned out great. We highly recommended and we'll definitely use Ellen and Closet Factory again!

I have been working with Ellen to design my master closet. Although my closet hasn't been easy, Ellen has made the process easy and helped me accomplish what I was looking to do while working within a budget. She is very knowledgeable and has a lot of experience designing closets. Ellen is very responsive and easy to reach via phone, text or email. Working with her has been a pleasure and I highly recommend her services!

We love the floor. Installers were very professional. Everything was really great and we love Mark. He did an extremely good job of helping us understand the significant advantages of PolyUrea. We also designed cabinetry which we will be adding very soon. 10 STARS! Giselle & Carlos Figueroa

It was a pleasure to work with Ellen when remodeling our closet. She came up with lots of great ideas which have enabled us to breathe new life into what was a tired and inefficient space. Thank you.

Ellen is the most amazing designer ever! I showed her these nondescript spaces between a column and she designed the most beautiful full closet you can imagine. She is extremely creative and knowledgeable on what works and what doesn't. And a total professional. The job she did for me was on time and perfect!

I can’t say enough about the professionalism and attention to detail of Ellen Paytas, the closet designer at The Closet Factory. She was very careful in noting my specifications in our initial interview and then very prompt in presenting me with a floor plan for the five closets I was having customized. She gave detailed answers to my many questions sent by e-mail, which I greatly appreciated. Because of the limited space of my storage area, Ellen went out of her way to give me a visual of the closet area on my floor, using painter’s tape, to be sure I understood how the finished closet would look. The closets were installed in accordance with Ellen’s specifications with one exception that was quickly fixed by Ellen. I would recommend the Closet Factory, and Ellen in particular, to my friends and others moving into my new retirement community.

Excellent. We are very happy with the product and the build. Mark Sidell did a great job with the design and was very personable and helpful. Very prompt communication and service. The installers went out of their way to make sure every detail made us happy. They did a great job and finished on time. Franco & Karina Forcella

Just like our first garage floor Mark's guys did a fantastic job on our larger garage floor. The Closet Factory crew was awesome. Jerry and his men were so professional during the entire process. The floor looks so much better than any of the ones we were pitched by other companies and better than a few that our neighbors had done. We're so happy with the work. Now we are preparing for lots of work inside our house that Mark has already developed really great designs for. We shopped around and there is no comparison. Thanks Mark, Jerry and the whole crew. Oscar & Margie Cantor

I am pleased with my Closet Factory product. Mark Sidell was knowledgable and friendly. I liked the choices located at their Powerline Road location in Fort Lauderdale. There were many colors and varieties. I originally thought that the price was just a tad on the expensive end, but it seems to be competitive with the rest of the market, and I ultimately chose Mark and Closet Factory because I believed their service and quality would be better than competitors or alternatives. I will definitely recommend Mark and Closet Factory to anyone who asks me to recommend a closet Designer. I also had a good experience with the installation process, and I am pleased. Thank you Mark! Janine Talley

Rogelio and Daniel were very courteous. Rogelio moved my closets from one address to where I live now. He then proceeded to install them with Daniel's help. They picked up after themselves and left my apt spotless. At the end of the job they both were very professional. The install was stress free.

I do not like this system. The sales woman was difficult to work with. The bed was suppose to be the best, yet it has no headboard, so the pillows fall off all night long. The end of the bed legs stick out so a person is always tripping over them or hitting their feet on them. The drawers and doors do not have soft close features, all these problems are not present on The Closet Tec system in Sarasota. The light features in the cabinets are not working. I never recommend this company. I show family and friends the problems.

Absolutely love it! Mark Sidell at Closet Factory in Fort Lauderdale was amazing. He is doing many spaces in my home that I recently gutted. The garage had to be done right away and it had to be done right. The floor these guys do was the best option since we didn't want epoxy. Our last garage had epoxy from another garage company who told us it was not epoxy. Turned out to be epoxy and we had nothing but trouble with it. Do yourself a favor if you want a garage floor done call Mark at Closet Factory and tell him I sent you! CI Fine

We are very satisfied with the work Closet Factory did for us. We are really glad we met Mark Sidell because we were about to use another vendor who told us they were going to put down a "poly hybrid" floor. Turns out that after the salesman lied to us it's really just epoxy which we already had and it was horrible. Thanks Mark for helping to not make a huge mistake. The garage floor is absolutely gorgeous! Now we know why Motor Trend uses you. Jennifer Bernstein & Jose Arencibia

Looks awesome. I really needed help. When Mark Sidell came from Closet Factory Fort Lauderdale he explained that they were the exclusive partner for Motor Trend and that really impressed me. I like quality and I like buying from quality companies. After hearing from a few others I called Mark and told him to get started. The result is really good and the guys that did the work really knew what they were doing. Even though we had a few hiccups during the installation they were really great at finding ways of making me totally happy. I will certainly do more business with Mark and recommend him to anyone know who wants the same work done. Thanks Mark. Stephen Armellini

I was so impressed with Mark Sidell and the team he brought to this project. We interviewed 3 others and none came close to the professionalism that Mark has. He made the process fun and exact all the way through from our initial meeting, to design, and installation. I finally got my dream closet and I owe it all to Mark and his installers. They were respectful, cleaned up and did really fantastic work. I highly recommend Mark Sidell and the Closet Factory team in Fort Lauderdale. Love my closet! Kun P

Mark Sidell was really terrific. He came up with really great design ideas for where to put the shelving which was not easy. He also installed hanging shelves which my wife says doubled the storage we had in the garage. Mark provided a seamless process from the time we met him at the house. Installers were on time, neat and organized and did beautiful work. We more than highly recommend Mark and the Closet Factory people. Quality people with good ideas and quality solutions. Henry & Karen Portner

I love my closet. I chose Mark Sidell from Closet Factory in Fort Lauderdale to do the work for lots of reasons. I got 4 quotes but Mark told me I'd be crazy to buy a closet from an email and he was so right. He made the process so customer friendly and focused on me and what I wanted instead of some standard design that can be emailed 100 times a day. I really enjoyed the process and was surprised at the end when Mark brought me a bottle of champagne. All I can say is WOW! Thanks Mark! Zoila Brown

Really like the design process with Mark Sidell. My husband and I enjoyed the fact that we could see and feel everything in the Closet Factory showroom in Fort Lauderdale. We were also able to make changes to the designs and see them immediately rather than doing this process by email which would take many more days to complete. Installers were very professional and courteous. They did beautiful work and the floor is beautiful. We would absolutely recommend Mark and Closet Factory to our friends and family. Bari & Scott Wolfman

I got Mark Sidell to build my closets and a wine storage closet for me so he was the only name I thought of to do this project. Working with Mark is easy and very straightforward. I tell him what I want and he builds it, most times even better than what I asked for. I work a lot and when I get home I really love relaxing in my living room with my new entertainment center. Thanks so much Mark! I recommend Mark to anyone looking to have top quality work done. And the installers were great! Bob Melvin

We thoroughly enjoyed the design process with Mark Sidell from Closet Factory in Fort Lauderdale. The installers were very capable, quiet and respectful. The work was very nice and we like the fit and finish of the work that was done. We would of course continue to use Closet Factory again and again. This is the 3rd time we have used them. Highly recommend. Emilia & Robert Villati

Mark made things so easy. We sort of knew what we wanted but walking through the design process with Mark made things so much easier because he created 3-d images that helped us to visualize each closet. The Installers were very good and worked quickly and quietly and most important did beautiful work. We highly recommend Mark Sidell at Closet Factory in Fort Lauderdale. Victor, Sara & Juan Contin

We enjoyed the design process with Mark Sidell. This was a job that we really needed done in our home and Mark visited several times to make sure we got the correct look and function. I worked with Mark in the Closet Factory showroom on a number of occasions to work through the design details. I really liked working this way so that I had the opportunity to get exactly what I wanted. The installers were terrific and Pascale in particular was very patient and flexible when changes were required even during installation. We highly recommend using Mark and the Closet Factory in Fort Lauderdale and have already given Mark additional work to do for our friends. Sahar & Amer Naiem

Everybody involved was really terrific, especially Mark. He made the process really easy. When we worked with Mark in the Showroom it was really great seeing everything first hand. The installers were fantastic. We are definitely using Mark and Closet Factory in Fort Lauderdale again. Highly recommend Mark Sidell and Closet Factory. Kevin & Maria Crowley

Mark was terrific. The finished product looks fantastic. A number of the installers were really very professional and did beautiful work. Scott & Norah Abramson

We purchased a home in Raleigh for our retirement years and wanted to have several closets and our pantry updated to meet our needs. We wanted the project completed before we moved in. We met with representatives from three different closet specialists. We were fortunate enough to have had Ann Mullins from The Closet Factory work with us. She was the only one that took the time to find out in detail exactly how we would be using the closets and pantry down to how many pairs of shoes, belts, suites and dresses we had. We spent hours with her during a visit to Raleigh several months before the move date and then all the added communication was done via e-mail from out of state. She was always prompt to replay. Our installer, Joe, did the entire installation before we arrived. When we arrive it was perfect. Everything was clean and the installation was professional. After living with the closets and pantry for almost a year, we are still very pleased. We added a spice drawer to the pantry and I had more shoes that I thought which required an additional shelf in my walk-in closet. Both were easily added to the original installation. I can without any hesitation recommend Ann and Joe from The Closet Factory. Gary F.

Julia with the Closet Factory helped me with a drawer component in my master closet It turned out great. It more than met my expectations. I can't believe how much it has helped with space and organization. The installer aimed to please and was very punctual. I can't wait to do more closet organization with Julia Page and Closet Factory.

I absolutely love it. It's exactly what I wanted. This was a bit of a curve ball I threw to Mark Sidell at Closet Factory in Fort Lauderdale. Mark had done 2 or 3 other projects for me so I knew he could do it but it was a little outside the box. I had collected over 50 medals and medallions from my nearly 30 years in the military and I really wanted some way to display them. Mark came up with a very innovative design and the details and finish are just beautiful. I can't tell you how happy I am and how much I appreciate Mark's efforts. Highly highly recommend Mark. Jerome Sutton

We love the work Closet Factory did. We wandered into Closet Factory one Saturday and happened to meet Mark Sidell who as we found out is one of top Designers in the US. We found out why. Mark made the design process a pleasure and made sure we stayed within our budget. The work is gorgeous and we have already referred friends and business associates to Mark as well. They report back the same experience. We highly recommend Mark and Closet Factory in Fort Lauderdale. Sherard & Rebecca Rogers

Another perfectly completed job by the Closet Factory....since I have a rather small garage, storage is very important to me. Not only did Mark Sidell and the Closet Factory create the space needed, but they did it in a way that disappeared into the existing wall. Clean, neat, and very organized. Custom and beautiful. Sincerely, Lisa Mecatanti

Miracles do happen - especially with regard to our garage/storage locker! Mark Sidell designed creative, yet practical solutions to 'clean-up' our garage space. Not only is it very functional, but it looks great too. And there is room for a car. Installers, Albert and Jason, were very professional and thorough. Happy with the process and result. Patty Johnson

Mark Sidell is a professional and has made working with closet factory an enjoyable experience. The work done is exceptional and I will be looking forward to having more work done by Closet Factory. Chandra and Carol Costello

This was second project that we had Mark Sidell from Closet Factory in Fort Lauderdale do for us. We love it! Both spaces were done to perfection. Mark got the designs just right and involved us the whole way. We are now ready to do our pantry and Mark's design looks amazing. We highly recommend Mark and Closet Factory. Safiya Lyn

Mark Sidell from MOTOR TREND by Closet Factory came to the house and was hands down the most professional and knowledgeable person we met. He took very accurate measurements and made sure to discuss the entire job with us. We then met him at their Showroom and we were totally impressed. No wonder they do more garages than anyone else. Mark showed us everything in 3-D and we got to see exactly what we were buying before we made any commitment. Jerry and his crew did a fabulous job on the floor and we can really see the difference between this and what other companies were trying to sell us. We highly recommend Mark and Closet Factory. Chris & Maria Godefroy

Mark Sidell from Closet Factory in Fort Lauderdale was amazing. He designed the perfect solution for my son's very difficult closet. Our Installer, Scott, was fantastic and did really beautiful work. We highly recommend Mark and Closet Factory. Tammy Bowman

It was a pleasure working with Mark Sidell, he knew exactly what I needed before I did! The closet factory crew was very cordial towards one another and me. The crew was hard working and dedicated to the job. The work was completed in the estimated time frame and the finish was fantastic. My husband is no longer ashamed of our garage! The reviewer is a delight to work with! Thank you, Tom and Cassandra Hancock

I met Mark through an ad I had. My husband didnt want to do our closets but I convinced him ::))! Mark has great insight and has the closet flow down to near perfection. Mark went over and beyond! He even met us on a Sunday cuz we flew in from out of town on short notice. He knows his stuff people .....anyone working with him is in good hands! Now that my closets are done i cant wait to get my garage floors epoxied...(yes they do that too). Closet factory is VERY lucky to have you on board Mark...thanks for answering all my emails so promptly you are very accessible and anyone working with you in the future will be in great hands and by the end of the process will consider you a friend when it all said and done. Cindy and Tom Capobianco

Mark Sidell was very helpful in designing a garage organization unit that allowed me to take three cluttered closets and clear them out and still have room for more! Mark was very professional and helped turn my husband around at the end. The crew was on time and asked for my feedback on the build which I really appreciate. Thanks Mark! Ana and George Suarez

I love my new closets! Thank you to Mark Sidell for helping so much with the design process and being so professional. The closet factory crew was on time and they finished when scheduled. Alberto Davila

reached out to the Closet Factory, as well as other local companies for a new closet for my bedroom. Mark Sidell reached out to us immediately and was very helpful. We scheduled a meeting at the showroom and designed my dream closet. Price was reasonable, and the installation was done exactly on time. Everything came out exactly as he had designed and how I expected. Will definitely be using him and the The Closet Factory for future projects! Carlo Mercuri

With the many closet company choices available these days it is IMPERATIVE that you do your homework and choose he best one to suit you personal needs. We are so thrilled that we met with Mark and he spent hours showing us many options, many price points and many things to think about. With careful consideration we selected The Closet Factory and it is one of the things that turned our house into a HOME!!! Thanks again for everyone that helped on our project , you will have repeat customers for sure . Debbie

I am very pleased with the outcome of my garage. Closet Factory did an excellent job....family and friends are amazed with the new look. I am happy to have chosen the best company for this project.

The work Done by Closet Factory was done very efficiently and the crew was very professional. Mark was helpful in making the design wonderful.

The project was a great a success and I am very pleased with the results..Mark S. is man about the design and not about the Sale..Thanks Mark and Design Crew...You have a loyal customer....Cynthia M.

Working with Mark Sidell from Closet Factory has been a wonderful experience. Nothing more then a pleasure. It’s wonderful doing business with such talented, professional, people. The Craftsmanship is outstanding. When they tell you they are going to do something or give you a date and time, you can count on it, which unfortunately I’ve come to realize that in South Florida that type of dependability is difficult to come by. I’ve had the opportunity to work with them on 3 occasions in the past year and won’t hesitate to contact them when doing other renovations.

I hired Closet Factory to design and install organization shelves for a closet. The designer informed me that the install would take about one day. True to her word, the install took only 9 hours. However, because the installer showed up hours late and worked four hours or less every day, the install took 3 days. Additionally, the installer left without letting us know and asking if we were happy with the install (there were issues that needed to be remedied). These actions resulted in my husband and I having to take off work for many hours to only sit and wait for someone to show up at our scheduled time. Not only was the installer consistently late, but no one called to tell us he would be late or they would give us another inaccurate time. The installer shared that reasons the he was late daily were personal. The office promised to compensate us for these inconveniences, but has failed to do so.

Just the Look We Wanted. We live in Valencia in Boynton Beach, FL and the builder offers a built in office as an option. We asked Mark Sidell from Closet Factory in Fort Lauderdale to come and discuss some options. He showed us how for the same or less money we could get the work done with a much nicer finish and how to avoid a number of design errors that the builder had in the model. Well it turned out great ! Just the look we wanted. Filled the 12ft wall perfectly with shelves & drawers as requested. Also the installer did a professional job! Alan & Pat Pollyea

They started with a small, one car garage, cluttered with everything from my washer and dryer to my Christmas decor. When they finished the transformation, I had a beautiful floor [which matches the granite counter top I now use to fold laundry], shelves custom designed to hold extra kitchen appliances and gardening shears and everything has a place. Crew was professional, neat, cleaned up everything and went out of their way to provide excellent service.

Closet Factory Work is Far Superior!! We have done custom closets in our other home, but the Closet Factory design and installation that Mark Sidell did for us is far superior! We met Mark via COSTCO's preferred vendor program, and, as with everything associated with COSTCO we ended up being very pleased with the final results. Mark did an excellent job of designing our 3 closets and informing us of all the options that were available. He also did a good job of explaining how the COSTCO program worked including their very favorably negotiated national pricing along with the substantial rebates. Due to some of the irregularities of our closets Mark and the installers had to be very inventive. The final installation was perfect and we couldn't be happier with our new closets. Thanks Mark! David & AG Krone

I decided to have my garage done based on my sister's experience and high recommendation. Jeanne Hessen was her Design Consultant, who is fantastic. I have placed my order and Jeanne did an excellent job of helping me optimize my space. I am super excited to get it installed, which is happening in a month!

Closet & Hula Hoop Demo! My wife and I recently purchased a new home and unexpectedly my wife's old wire closet system collapsed. With two young kids this was an expense we had not budgeted for. We called Closet Factory in Fort Lauderdale and when Mark Sidell arrived at our home he immediately understood our situation. He designed the closet right there on the spot using his laptop computer, that matched our needs and just as importantly, our budget. He didn't try to pressure us into something we couldn't afford. Actually Mark was the one under pressure. My 4 year old daughter told Mark he couldn't leave until he used her Hula Hoop. The closet was installed a few weeks later by a very professional and courteous Installer. And at the end of the day, Mark fulfilled both promises. He provided a well-built, long-lasting closet, and he also put on a Hula Hoop demonstration in our living room. Many thanks Mark!

Just Beautiful! This is not the first time my wife and I have used Mark Sidell from Closet Factory in Fort Lauderdale. He also built us a beautiful home office which we love. This time we asked him to replace some aged sliding doors which were installed by the builder with a higher quality solution that would match the other work we've done in our home. Mark came up with just the right solution and they turned out exactly as we wanted. The Installers were really top guys and we simply can't be happier with the results. We are already working on another project with Mark and my sister saw our home office and wants Mark to design and build one for her as well. I know she will be in great hands. Thanks Mark, everything is just beautiful! Miguel & Diane DeRivero

Perfect Solution for the Problem! My home office was in need of professional organization so we called Closet Factory in Fort Lauderdale because they are recommended by COSTCO. As COSTCO members we trust COSTCO to partner with quality companies who do really good work at a fair price and that's what we got. Mark Sidell was our Designer and we really appreciated his professionalism in helping us to get my office organized properly. We loved that Mark was always on time too. My office looks great! Mark has a real knack for matching a solution to a problem and a great ability to manage expectations. We want to wish Mark and Closet Factory continued success. Carl & Cynthia McBean

Kids Love Their Closets! This was the second project we had Mark Sidell from Closet Factory in Fort Lauderdale do for us. We loved the work he did in our master closet so we called him to come back and do the kids too. Result, kids love them and it really helps with organization. Thanks Mark! Kathleen & Matt Flemming

Thanks Mark! We moved into our new home and needed all the closets finished so we interviewed 3 companies. A close friend recommended Mark Sidell from Closet Factory in Fort Lauderdale and as it happened he was the one that we had already selected from our list. Mark assured us that the work would be the best in the business and he made sure of that by performing a thorough review of the finished work a few days after it was completed. We are happy with the work and would certainly recommend Mark to our friends as well. Omar & Philena McFarlane

Beautiful Garage Floor! I really needed my garage updated and I was looking for a really well done look that wouldn't cost an arm and a leg. I found Mark Sidell who is an amazing Designer at the Closet Factory in Fort Lauderdale. I am now the recipient of a beautiful garage floor. Mark, you are truly one of the best! I am also pleased to give a huge thumbs up to Jerry and his team of installers. Professionalism at its finest. I have already contracted with Mark to come back and build my garage cabinetry and I can't wait to see the final result. Cynthia Machanic

Very nice work! I had a small project that I could likely have done myself but I chose instead to find a quality company who would do the work for me. I spoke with several but selected Closet Factory in Fort Lauderdale based upon meeting Mark Sidell. It was clear from the start that he was not only knowledgeable but was committed to doing great work even though this was a very small project. All I can say is the work turned out very nice and I'm completely satisfied. When Mark came to inspect the work he noticed a few details that he was not happy with and had his Installers come back out and make the minor adjustments. WOW...now that's a commitment to quality. Thanks Mark! Paul Sandmann

The Final Result : BEAUTIFUL! Thanks to Mark Sidell at Closet Factory in Fort Lauderdale I have my new closets in my Master Bedroom. Mark came to the house which was a complete disaster since we were redoing a new house from top to bottom. He made some really helpful suggestions for us to implement during construction which helped a lot. My husband is extremely busy and so I had to manage this project alone so having Mark guide me was a terrific benefit. He was patient and allowed me the time I needed to work the details out with my husband. Everything went just perfect and the installation was very clean and quick. Most important the final result is just beautiful.

Third Job...Love the Work! This was the third project I had Mark Sidell from Closet Factory in Fort Lauderdale do for me in my condo. The work is just perfect. The design is always exactly what I want because Mark sits with me for as long as it takes to make sure it is everything I need. The Installers again did a fabulous job. Beautiful detail. Love the work! Ruth Halpern

Simple but really well done! I was researching closet companies on line and kept seeing the name Mark Sidell from Closet Factory on just about every site including when I just Googled closets in Fort Lauderdale. The more I read the more sure I was that I should call and see if he was available. Mark came out and was right on time. He explained everything and by the time we finished talking I decided to cancel all the other appointments I made with other companies and hire Closet Factory. Well, my shoe closet looks fantastic and I will most certainly have Mark come back to do more work. He even brought a very nice bottle of Champagne that he explains he gives to all his new customers as a thank you and to remember him when they or anyone they know may need other work done. I highly recommend Mark Sidell and Closet Factory in Fort Lauderdale. Henry Austin

My New Murphy Bed & Desk are Fantastic! I want to thank Mark Sidell at Closet Factory in Fort Lauderdale. My new Murphy Bed and Desk are fantastic. The Installation was done by Juan Carlos in two days and he was also great. He finished the work and left the room in perfect condition. I can't say enough about these guys! THANK YOU! Myrna Cabranes

Mark Sidell - Highly Recommended! After a long process looking for the perfect company to build our home office, we selected Closet Factory and their Senior Designer Mark Sidell for this big and important project. We were lucky to meet Mark Sidell who helped us develop the designs via computer and then we saw our dream office become a reality. Mark was extremely friendly, professional and was always one step ahead of the game. Our home office came out fantastic with the perfect balance between our existing decor and home design. The entire Closet Factory Staff were also very helpful from the Installers all the way to Management. The project was completed right on time as well. We couldn't have asked for more. HIGHLY RECOMMENDED! Miguel & Diane De Rivero

Mark Sidell - Great Job at a Fair Price. I had a positive experience with Mark Sidell with Closet Factory in Fort Lauderdale. He was very professional and did an excellent design at a fair price. I will use him again.

Mark Sidell did a FABULOUS job! Our designer/consultant Mark Sidell did a fabulous job in the design and organization of our garage. The workmanship was a 10/10 on the craftsmanship and our garage floor and cabinets are beautiful. Would highly recommend them. We will be using them again for our closets.

Mark Sidell is the Consummate Professional! Our experience of buying closets from Closet Factory in Fort Lauderdale was a very rewarding one. From the initial visit at our new home by Mark Sidell to the Showroom visit where we finalized our designs, Mark made everything easy and very affordable. He literally spent all the time we needed to be sure of every detail, providing us with a full course on what to do and how to do it right. We learned about the materials and reasons for doing things in the right way to make sure we got exactly what we wanted. The entire process from design to installation was handled in a superb manner. JC, our installer was really great. Very skillful and results prove it! Great work...we are very satisfied customers! Jairo & Ana Silvia Betancourt

Doors are good! This is the second project we did with Mark Sidell from Closet Factory in Fort Lauderdale. My "Man-Cave" turned out so amazing my wife and I use it as one of our favorite "date-night" hang out spots. The current project was fairly simple since we were looking to replace our old pantry doors with new. The only unusual aspect of this project was that the width of the pantry required a set of 4 doors so we selected sliders. Mark was able to quickly draw up a design that was just what we wanted and that was that. We're very happy with the result, the design, the installation and will certainly have Mark do more work for us and our neighbors as well. David Freeman

We highly recommend Mark Sidell. We are extremely grateful and satisfied with our master closet design by Mark Sidell from Closet Factory in Fort Lauderdale. Our closet came out great! Everything fits and has never been so organized. Mark is very professional as was the entire Closet Factory Team including the Installers who did really beautiful work. We highly recommend Mark and Closet Factory. Jenny & Will Gonzalez

We're very pleased with the work. My husband and I have used Closet Factory in Fort Lauderdale for 3 prior projects so when we built a new addition over our garage we called their Senior Designer Mark Sidell to do the design. When he started there wasn't anything there, not even the room, but he was kind enough to take us into a private design studio with a large flat screen TV and just map out some designs right in front of us, allowing us to guide his efforts with what we had in mind. We returned to Chicago and we continued to work remotely with Mark over the following months while the room was being built. We settled on a design and I all I can say is it is exactly what we designed together and were are very pleased with the work. Mindy & David Rubin

Totally Pleased! I must say that I am totally pleased with the work done by Mark Sidell from Closet Factory ion Fort Lauderdale. We had others come and present to us but Mark was a real Pro and that really impressed us. We felt completely comfortable with his guidance because he helped us get the design elements we really wanted and he made sure we got all we wanted within our budget. The entire design process was really great and we were involved every step of the way so that we could make sure it was exactly what we wanted. Our Installer Pasquale was amazing as well taking our vision and Mark's design and bringing it all to life. We are really looking forward to our next project. The design is completed and we are anxious to see the final project. Closet Factory does such beautiful work!

Promt, friendly service. Professional with a great eye for design. Have really enjoyed getting to know the company through Design CEO Neil. Very excited about getting orginized!

I was referred by a friend. I got 3 estimates. They were the highest but I went with them because they were referred to me. It was about a $20,000 job. Our salesperson Serge was nice. We contracted on November 11 and were told installation would be the third week on December. On December 20 they said they were behind and it would be January 4. On Janurary 4 they said they were ready to schedule and came about a week later and worked a day or two and disappeared. Since then I have called many times with no return call. Today February 16, over 3 months after we ordered the closets, which they said would be installed in 30 days I finally got a hold of Serge. He had no answers for me and knew nothing of the status of the job. I just received a call from Cindy at closet factory telling me that she could schedule something the first week of March! So I guess if you want someone that takes a 50% deposit, promises you 30 to 45 days and takes 4 months, (if hopefully if they show up this time), these are your guys! I'm so mad at the guy that referred me!

Love Mark at Closet Factory! Mark Sidell at Closet Factory in Fort Lauderdale is a complete pleasure to work with. Hi expertise and design savvy were invaluable and his attention to every detail was exceptional. We thoroughly enjoyed our experience with Mark and the entire process at Closet Factory. Bridgette & Frank Gobes