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プロフィール
Surface View offers bespoke interior prints on a range of surfaces including wallcoverings, canvases, ceramic tiles and blinds.
Our exclusive image collections range from museums and designers to photographers and vintage archives including the V&A Museum, Getty Images and The Beano & Friends.
サービス内容:
Bespoke Interior Décor products for the Home, Office or Workplace.
対応エリア:
Worldwide
業種
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事業内容
会社名
Surface View
電話番号
+44 118 922 1327
ホームページ
住所
268 Elgar Road South
Reading, Berkshire RG2 0BT
イギリス
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Surface Viewに対するレビュー 4件
新しい順
Fernando Rodriguez Studio
平均評価:5つ星中 星5
We have been working with the Surface View team since 2014. IN the last 6 years we have collaborated with Surface View in over 10+ spaces. Our partnership has been a huge asset to the success of our projects. The depth and breath of images and categories to choose from makes this brand a unique source of inspiration.
The whole team at Surface View is always willing to help us make our vision a reality. There are many options out there when it comes to decorating a home. What makes Surface View a gold standard in the industry is the quality of the product, durability and impeccable customer service. We are big fans of Surface View and highly recommend them for your next project!
2019年12月11日最終更新日:2019年12月12日
Morgana Frampton
平均評価:5つ星中 星5
We have worked with Andrew on various projects this year. He is very helpful with any queries, and always quick with responses. We look forward to working with him in the future.
2019年12月9日最終更新日:2019年12月9日
I had a really bad experience with Surface View. I had ordered a huge canvas from them before and it was great - so two years later I ordered another. Disaster. Really badly printed and I do come from a print background so I do have experience in this area. All the highlights in the image were totally blown out - making the image look as if it had been in the sun for a decade. I got in touch to tell them, sure that they would replace it. They wouldn't. They offered to give me back my money but only if I returned it. This is a huge canvas - It's smallest side is a meter long. I don't have a car, I can't drive. I couldn't post it - it would need a courier - which from where I live would cost me between £50 -£100. I can't actually afford to do that within 14 days. So I'm lumbered with a huge, badly printed canvas that cost me £270.00. Really bad after care. I'm very unhappy with the picture - if I can't find a way to return it. I won't hang it on the wall, I will have to bin it or sell it to someone who doesn't really know the original or much about printing.
I would pay for it's return if it was simply that I changed my mind about having it - but this is a quality issue. I shouldn't have to pay to return faulty goods to a company who advertise 'quality' printing. I've attached a picture of my bleached out picture and one of how the image is normally seen (it's a well known image) - with the cloud detail (and detail in the highlights of the flying gull) for you to see and make up your own mind. I would never be so unfair as to say this without letting readers see whether it's an issue that would annoy them personally. It's possible that because of my print background, it upsets me more than it would someone who doesn't really know much about printing. As I say, if this was just a local printer of family snaps - I'd be fine about it, but this is a huge, expensive print that doesn't do justice to the original as a quality print should do. I do apologise that my 'original' print 'with detail' has a yellow cast on it, this is my fault - but I'm hoping you can still see the amount of detail that is missing in my copy. Please ignore the print cast (yellow over all tone).
2016年6月27日最終更新日:2016年6月27日
Surface Viewからのコメント:
Hi there,
Many thanks for your feedback on your recent purchase with us. I’m sorry to hear that it wasn’t the experience you received from your previous order and you weren’t happy with the product. We pride ourselves on our quality, so I’m surprised that you felt this was an issue. We are always happy to reprint any items that are deemed unacceptable. We generally ask for the item to be returned to us so we can review it on receipt and ascertain the options available.
If you’re unable to return the item yourself, we are happy to organise a courier to pick it up directly from you. We would then just deduct £20 from the refund to cover the cost. Once we have received the item back, we can offer a refund if the customer would not like to go ahead with a replacement or continue to reprint the item to the correct requirement.
In regards to the colour of the image, we represent the colours on our website as close to the printed product as possible. Sometimes computer monitors can display the colours different from computer to computer, if this is a concern we suggest a bespoke sample pack which contains a colour proof that you can match the colours with.
I understand the issue has been resolved now and you have received your full refund for the canvas. Once again, I do apologise that you service you receive wasn’t to the standard you expected.
If there is anything else we can help with please do not hesitate to get in touch.
Many thanks for your feedback on your recent purchase with us. I’m sorry to hear that it wasn’t the experience you received from your previous order and you weren’t happy with the product. We pride ourselves on our quality, so I’m surprised that you felt this was an issue. We are always happy to reprint any items that are deemed unacceptable. We generally ask for the item to be returned to us so we can review it on receipt and ascertain the options available.
If you’re unable to return the item yourself, we are happy to organise a courier to pick it up directly from you. We would then just deduct £20 from the refund to cover the cost. Once we have received the item back, we can offer a refund if the customer would not like to go ahead with a replacement or continue to reprint the item to the correct requirement.
In regards to the colour of the image, we represent the colours on our website as close to the printed product as possible. Sometimes computer monitors can display the colours different from computer to computer, if this is a concern we suggest a bespoke sample pack which contains a colour proof that you can match the colours with.
I understand the issue has been resolved now and you have received your full refund for the canvas. Once again, I do apologise that you service you receive wasn’t to the standard you expected.
If there is anything else we can help with please do not hesitate to get in touch.
Optic Interiors
平均評価:5つ星中 星5
I have used Surface View on three projects and all have been delivered on time and the final affect has been really effective . The mural tiled wall was superb and the finish was great.
I will continue to use them and would highly recommend them to all of our clients
Lindsey
OPTIC INTERIORS LTD
2012年11月14日
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