窓・サッシ・ガラス屋

“Description Of Work: We contracted Windows on Washington to perform three upgrades to our home: 1) Replace entry door -- upgrading the original double (french) entry door with a single ProVia door with sidelights 2) Replace all windows -- 16 (original) windows were replaced with Okna 800 series windows including a complete tear-out of an existing bay window 3) Insulation and Air Sealing -- Attic insulation, air sealing, and insulation in the cantilevers in our split level home Comments: The work being reviewed is the first major renovation project we began since buying our (1967-built) home in mid 2011. Upon reflection of our experience with WoW, there are five main areas that are important to consider when working with a contractor and WoW excelled on all of these dimensions. Before getting into the details, I will say that overall, our home is more efficient, our home is quieter, and our windows and door are beautiful! And we are more knowledgeable about what we can do to continue to improve our home's energy efficiency. We will be using WoW for upcoming projects for a new roof and siding -- without question. 1) Research & Quote Process: WoW excelled in this area. To put it lightly, our research process is extensive. We started the research process, both for materials and contractors in late 2011 and finally committed to a project in late February 2012. WoW really excelled in this area -- we first met with Kevin (sales) and had a great first impression. He was very knowledgable and helpful, but not at all 'pushy' -- he let the quality of materials, reviews, etc speak for themselves and stopped at nothing to answer questions for us. He didn't show up with fancy heat lamps, or with a lovely color palette. He showed up wanting to understand what we wanted and to educate us on our options. We visited WoW's showroom and met the same helpfulness in their office. As our research process progressed, Kevin brought in Eric (the owner of the company) and another home visit was made by them - not to sell, but to answer our questions, evaluate the project, and give us advice. Not only did Eric, Kevin, and the team give us sound advice about the project at hand, but they gave us advice about projects they weren't selling us directly -- just honest, good advice for new homeowners. 2) Pricing: WoW's prices were competitive. They aren't the most expensive, but they also aren't the cheapest. That is for two reasons: a) They only install high quality materials -- they won't be your $200/window company because they want your windows to be efficient and to hold up to the test of time. b) They pay attention to the installation process and the materials they use down to the caulk used on the windows. What good is a nice window if water or air leaks in around the edges after a couple of years? With all that said, the prices are still competitive and I think it would be hard to find a better combination of price and quality. 3) Knowledge about the industry, installation, etc: Exceptional! As part of my research process, I read as much as I could in trade magazines, websites, etc about windows, doors, and insulation. I knew I wanted to stick with a few specific brands of doors and windows that were high quality and efficient and that helped narrow my search for contractors. As I searched forums on home construction, window reviews, etc I found that WoW is very active on these forums. At first this gave me a pause because I worried they may be on these forums to self-promote. But I can assure you that is not at all the case. WoW is on these forums because they are passionate about this industry of home efficiency, insulation, windows, doors, roofing, etc. I have probably read dozens of posts by WoW on these forums and never found one that was self promoting -- all of them are about sharing knowledge about materials, installation advice, simple DIY advice, etc. This is a huge positive for the integrity and credibility of the company -- and also the passion for the work. I am pretty passionate about DIY jobs -- partly because "if it's worth doing, it's worth doing right -- the first time". I found WoW to share this same perspective and it gave me a great deal of confidence in their approach to the work. 4) Materials Available/Used: Only the best! WoW only carries some of the best materials you can use in the industry. If you search the internet for high quality windows -- you should find Okna to be at or near the top. If you search for high quality doors -- you should find ProVia to be at or near the top. They do have other options and will quote pretty much anything they feel is worth installing. They don't push one specific thing, but plainly lay out the pros and cons for the homeowner to consider. 5) Installation/workmanship: Top Notch! I cannot say enough about the professionalism and fortitude WoW had. The easy stuff first -- Our windows were installed quickly -- in a day. Our insulation was installed quickly, in less than a day. After a few months, there are no issues -- zero. Now for the tricky part... we wanted our double entry door replaced with a single door with sidelights. When WoW was out for final measurements, they felt it may be tight to fit the door and sidelights we wanted -- this was complicated by the fact that we have brick surrounding the entry door -- not an easy job to squeeze an extra half-inch into the opening without masonry work. After some research on their end, they felt it wouldn't work, but said they felt a company they work with from time to time could 'custom make' the door we wanted from ProVia and trim the sidelights down every so slightly so it would fit. Before committing to this other company, they asked this company for a sample of the product. After receiving it, they felt it wasn't satisfactory -- it didn't look as good as the ProVia and thus they wouldn't sell it to us. WoW didn't give up -- they came back to our house and took more measurements and found a way to make it work -- or at least they thought. On the day of the door install, after removing our existing door, they found that some of the brick that wasn't exposed stuck out further than they thought... making the door opening slightly too small for the door they had sitting on their truck. Well, WoW didn't give up... they broke out the chisels and drills and began some basic masonry work to chisel back the brick (non-exposed) so the door would fit. Eric was on the job site at this time -- he wanted to make sure this was done right. WoW finished the door install -- and it looked great! Aside from a little red brick dust as evidence of the tough work, the whole project was done on time and no additional charge to us -- even though it was clearly an unexpected obstacle. Finally -- I feel like it's hard to find a company who cares as much about your house as you do. But I have to say that I think WoW just might be that company.”

“We remodeled our house with a complete redo of all the bathrooms (six) with the inclusion of shower doors and glass shelving for all the showers in 4 bathrooms. In addition, we added several mirrors throughout the closets and the gym. Given the nature and scope of the work, this was a custom job. After meeting and getting quotes from 4 local reputed vendors, we decided to hire ABC glass for these reasons- their promptness in keeping the timing for appointments, the very reasonable and yet competitive pricing and the extremely friendly and yet respectful staff. Their flexibility in helping us with the design elements that were different for each of the bathrooms combined with the different choices were very helpful for us in arriving in what we wanted effortlessly. Visiting their show room was certainly a very unique experience. We were greeted like getting into a friend’s house and there was free candy for all! From the first day starting with the measurements and through out the completion of the project, several teams were involved- the measurement team, the quoting team, the installation team and the billing team- all working in unison and aiming to meet our requirements. The workers carry out a very neat job, are highly respectful and competent. The completed work was outstanding. Subsequent to the major work, we had a few additional work done and once again, ABC glass did an outstanding job. When there were minor issues such adjustments of the door, etc., ABC was very prompt in coming and addressing all the issues at no cost and to our complete satisfaction. It is hard to find a company that strives to work so efficiently and seamlessly with the sole aim of delivering the best and to the complete satisfaction of the customer. We have referred a few of our friends to ABC glass and they have only thanked us for it. The awesome professionalism coupled with warmth, respect and a sense of commitment and pride in what they do, I believe is what makes ABC glass unique, different, and exemplary. Thanks ABC glass! Keep up the good work.”

“We asked Nova Exteriors to come to our home to give us a free estimate on a new front door. They sell and install the top-notch ProVia line of doors. We were so impressed with their sales pitch and line of products, we also decided to have Nova Exteriors replace the worn out shutters on our home as well. We did not pay a penny more than the estimate that was provided, the work was completed in an exceptionally timely and professional manner, and I would not hesitate to recommend Nova Exteriors to others or to use them again for other home projects.”

“葉山住宅に欧州赤松材サッシュ（トリプルガラス）を使用しました。気密性、断熱性、操作性が非常に高く、意匠性も優れています。木製サッシュ羽目板変形の際、メンテナンス対応も完璧でした。”

“【エイベックエコ　猫窓ショップ】で注文できる猫脱走・転落防止窓柵「猫窓」が素晴らしいです。 猫脱走防止柵は、市販のセットでもDIYでも突っ張り棒とワイヤーネットを使うものがほとんどのようですが、強度に不安を感じるし、何より美しくない。こちらはアルミ製、色も選べて、オーダーメイドで窓の大きさに合わせて作ってもらえます。 猫を飼い始めるときに、こういうものがないかネットで検索して見つけたときは嬉しかったです。上記のようなものに比べれば多少高価ですが、猫のためなら金に糸目はつけない人も多い昨今(笑)、特にHouzzの読者のようにインテリアを大切にする人なら、この存在を知ったら興味を持つのではないかと思い、推薦させていただきます。”

“三原聖ペテロ聖パウロ主教座聖堂（沖縄・那覇市）のステンドグラスの制作で、金城若菜さん（沖縄ステンドグラス）と、古我知毅さん（木工作家／地球のかけら）そして照屋寛公（建築家／建築アトリエトレッペン）の三名コラボレーションで、仕事をさせ頂きました。三者三様の持ち味が発揮できた仕事になったと思っております。それぞれが、これまで経験した事のない新しい試みに挑戦した仕事でしたが、大胆かつ繊細な出来栄えに多くの人々に感激を与えられたと実感しております。金蔵若菜さん、あらためてご苦労様でした。ありがとうございました！”

“耐震&断熱気密の全面改修工事で採用しました。 樹脂サッシはアルミサッシに比べると熱伝導率が低いので外気温の影響を受けにくく、またこのサッシはLow-E複層ガラス仕様で日射熱や紫外線をカットし、暖房熱も逃さず、省エネ効果が高い窓です。 今回はホワイトフレームが外壁のアクセントになりました。”