Jacksons Pointのリノベーション会社

“The best designer and general manager/contractor of a construction site I've ever seen. Hire her and you cannot go wrong. She has great trades, great taste and hustles to get your job done. She completed a total gut of my 1250 square foot condo and a complete gut of a 2400 square foot house and they turned out spectacular.”

“I have had the pleasure of working with Level in different projects and as a professional designer I have the highest praise for Mike and his team. They deliver brilliants ideas that they will execute as designed, The cornerstone of any upscale project resides on the builder, and this is even truer when it comes to modern architecture. I recommend Level and look forward to keep working with them.”

“I work on one of Torlux Home's projects in Hedge Road, Sutton West. Kaveh was the designer and the job site supervisor. Kaveh had a great taste in design and used professional tools to control costs and timelines for his client. He was present on the job site everyday and helped me whenever possible. As a General Contractor I enjoyed working with him and look forward to working with him again. I highly recommend Torlux Homes if you want to remodel or renovate your house or cottage.”

“We employed New Concept to redo two bathrooms and a laundry room while we were away on a trip Their work and work ethics were excellent We received daily updates on the work preformed each day If there was questions they were immediately answered On our return we found the workmanship of a very high standard Totally would recommend this company to anyone that asks”

“Josh and his entire team were amazing to work with. Professional, on time, knowledgeable and great a guiding us through the ups and downs of renos. He could really see and work with our vision. His recommendations of other trades were great and they also represented this company well. We worked with another great contractor for structural work and brought Josh and Team on board for drywall, kitchen install, flooring installation, doors as well as finish trim work. We would definitely work with Josh again on another project, however this time we would bring him on first thing. Continued success to JPGC.”

“Overall, we were very happy with Penguin and the finished product was of high-quality. Claudio, our finishing supervisor should get an 11/10. He showed incredible professionalism, skill, and commitment to making the customer happy. He ensured all the issues we faced were rectified. He was so personable, responsive to our needs, and genuinely knew his stuff. If Penguin has any concept of what is good for their company, they will make sure he never leaves and promote him right to the top. People who were also particularly helpful and clearly put the customer first include Robert, Joe and Angelo. They all played their part in trying to make the process as smooth as possible. Along the way, our primary frustrations were of the poor communication. We often had no concept of which trade was coming and trades sometimes did not know how to access the lockbox. The Calendar was not updated beyond the first day. Probably the biggest frustration was the lack of presence or availability of our assigned site super, Walter. Severe floating floor and issues with sanding of the walls could’ve all been detected along the way. Instead, they had to be dealt with at the end of our project and only thanks to Claudio were they addressed in a thorough manner. After these issues, I do think Penguin would benefit from having a customer care service or quality assurance department which the customer could reach out to throughout the duration of the project. In our case, we often did not know who to communicate with for a given issue and ended up calling multiple people at one go. Needless to say, this took time and added stress and for the premium that you are paying, this should not happen. My advice to any future customers would be to make sure you know exactly what you want done ahead of time and have a very concise plan. Things move very quickly and there is very little margin of error to fix things. As a result, I think it is imperative for homeowners to be involved in every step of the project to make sure any mistakes can be fixed right away. Despite some of our minor frustrations, clear positives were there adhererence to a promised timeline, the very professional trades, scheduling flexibility with the start date depending on our schedule, the high quality of finishings, and again, the amazing Claudio. His help at the end of the project almost made us forget our frustrations during the project. He truly is a star and his commitment to customer satisfaction went above and beyond what we had expected. Overall, we are so pleased with our basement and are already thoroughly enjoying it. We would highly recommend Penguin (as long as Claudio’s part of the package), and would not hesitate to use them again.”

“Exceptional Service and Quality of workmanship; design with vision I didn’t expect or had myself - on time completion of my renovation and in budget. Would not hesitate to use Reikon again and, actually, just committed to another reno with Reikon. I stress quite a bit about these things but not with Reikon - I can relax with them on top of the job. Highly recommend - perhaps “advise” would be a better way to say it.”