Frank Gay Services

Honestly? Don't bother. We hired them for a valve replacement under our sink and to get an electrical outlet put in for our new dishwasher. The valve replacement went well. The electrician showed up and told us it was an easy job but he really didn't even think we needed it done, that he had never heard of a dishwasher needing an outlet to be installed. We told him to do it anyway. After a little while he told us he was done, we paid, and he left, this was on/around June 21st. On June 26th our dishwasher was delivered (by home depot), but they couldn't install it because there was no power in the outlet that Ramone had installed. The instillation men even lifted the dishwasher and plugged it into another outlet, where it worked just fine, to show us it was definitely the outlet. We called Frank Gay right away and they sent an electrician out right away, he was at our house within an hour. He spent a few hours here, most of the time saying "I don't know what's wrong". A little while before 5 PM he says "oh, it could be voltage loss and I don't have time to fix it today. I'll have the office call you to schedule another appointment to fix it." We asked if we would be charged and he said "I'm not in charge of payments, but I doubt it. The job wasn't completed the first time. If they do charge it will probably only be the difference in the price of services. They'll call you within 24 hours." We never received a call so my husband sent an email. When that went unanswered he called again. That time he was told "The lady that handles that kind of stuff isn't here, we'll have her call you when she gets back. Here it is 7/17 and we still hadn't received a call back so we called again. The woman (maybe Audrey?) said she hadn't been told anything about our situation and she was going to call both electricians to find out what happened, then she'd call back. Well, she called back and said she spoke to them and they'll come back out and fix it, but we would be charged full price because they already did the job, and flat our refused to give us a refund. Now, my husband and I do fully accept that we should have made Ramone show us that it worked before he left, we're aware that we messed up there. However, it was never proven that the outlet worked in the first place and I feel like they're just trying to cover their butts. I do NOT recommend and if I could give 0 stars I would. Save the hassle and go with another company from the beginning.

We have a 1960’s cinder block house with old old pipes that finally gave up the ghost on us. The team of service providers at Frank Gay were excellent! They did a full re-plumb of the house in 8 hours. They were courteous and patient with my curious child who wanted to see everything they were doing and know why they were doing it. The credit team got us approved which was a miracle in and of itself. The appointment maker kept us well informed as to who would be there and when. Soup to nuts, this company was FANTASTIC!!!!!

Had a new Carrier installed. The technicians arrived on time, were very neat, they put down a drop cloth over our carpet to keep things clean as they worked. They knew exactly what to do and were professional in their approach to the job. They system wiring looked so much more neat than what was previously there. They did a great job. I'm glad we went with Frank Gay.

Frank Gay repiped my home years ago also did some plumbing work for me.I also recommended Frank Gay to several of my neighbors.They also had work done and was very pleased..very quick/ good prices and the workers were very professional..I highly recommend Frank Gay for your plumbing needs..

When my home AC unit stopped working in May, I called Frank Gay and they came over very promptly. I was so afraid I would need a new compressor but the tech said I just needed some new electrical work---insects had chewed some of the wires preventing the fan from operating. Within an hour the AC was pumping out cool air; I was so relieved! I know I can trust them to only fix what is wrong if I need any service in the future.