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Feeney, Inc. is a leading manufacturer of innovative products that enhance the spaces where people live work, and play. Our CableRail kits provide a beautiful and unobtrusive railing infill alternative on wood, metal, interior or exterior railing frames, and we offer a wide selection of cables and hardware to meet any installation or design condition. Our DesignRail® aluminum railing frame systems combine the durability of aluminum with the innovative design details to ensure lasting beauty, structural integrity, and low maintenance.
For 70 years, Feeney has been known for very high quality products as well as superior customer service. we constantly strive to simplify the way our customers work with us and our products. At Feeney, we make it easy.
サービス内容:
CableRail stainless railing infill, DesignRail® aluminum railings, Architectural Stainless rods, Feeney Trellis Collection, Feeney Awnings
対応エリア:
Oakland, San Francisco
受賞歴:
Affiliations: - LEED Certified - American Institute of Architects - North American Deck and Railing Association - U.S. Green Building Council (USGBC)
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事業内容
会社名
Feeney Inc.
電話番号
+1 800-888-2418
住所
2603 Union St.
Oakland, CA 94607
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ハイライト レビュー
Feeney IS the best source for cable rails. We've been using these for years and appreciate when it is done right! You can't go wrong with this company.全文を読む
Feeney Inc.に対するレビュー 17件
新しい順
Seekircher Steel Window Corp.
平均評価:5つ星中 星1
In October 2020, we renovated our house in Montauk. As part of the renovation, we were looking for a stainless cable system for our outdoor decks. Our contractor made it very clear that we were across the street from the ocean, and that we should consider ordering the Feeney system because even though it’s the most expensive, their hardware is superior and used on marine vessels. The cost was over double the price of the competition, but our contractor was told by the Feeney representative that their product was the Rolls Royce of wire cable systems. We were willing to pay for top quality, rather than have any issues. And we assumed a company with such an expensive product would stand behind it.
We finished the project in April 2021, and by October we started seeing light rust stains on various pieces, not all. Over the winter the rust got even worse, as these attached photos show, but they company said they couldn’t address the issue until the spring, when temperatures were over 50 degrees.
In March 2022, Feeney sent someone to clean and seal the wire system. They also sent us a copy of the warranty, which stated the wire system would need to be cleaned and maintained periodically, which was never brought up when purchased. The whole purpose was to get stainless steel system that wouldn’t need maintenance that frequently. Our contractor was not told about the high maintenance factor from the Feeny rep, and he was embarrassed that he recommended them, as you can imagine. Every page of their brochure says LOW MAINTENANCE.
By summer, we started noticing stains coming back again. Being in the metal business, I can see that the rust between the parts in the system can’t really be cleaned without being taken apart. They offered a surface cleaning, but the problem is unfortunately the overall quality of the parts.
At this time, Feeney has not offered a remedy for this situation, and is blaming the contractor (of course) and not accepting any accountability for their substandard parts. They aren’t all discolored and rusting, only certain parts in the system. This shows that the quality of their stainless steel varies from part to part.
I am writing this so homeowners and contractors avoid using Feeney in their projects, thus avoiding lawsuits and unhappy customers.
2022年11月26日
Feeney Inc.からのコメント:
As we noted in our response to you on Instagram, this is an issue that would affect any stainless steel product used in your location. We looked into this matter extensively and talked with everyone involved on our side in handling the installation and warranty claim. After lengthy discussion and several in-person visits to inspect the railing, we did offer to replace all parts at no charge, but the caveat was that the system would need a little maintenance once a quarter given the proximity to harsh environmental factors. This would be true of any competitors project - stainless steel does not mean stain-free. We stand by the high quality of our products.
Adelaine Construction, Inc.
平均評価:5つ星中 星5
We've used Feeney CableRail stainless steel wire systems and DesignRail aluminum railing systems on our custom residential projects since 2003. Each project we do is unique and even-though the stainless wire tends to have a contemporary feel it can me combined with many different railing materials to fit each homes style. We love it and will continue to use it because it looks amazing and performs just as well in our ever changing Northern Michigan seasons.
2018年6月8日
Time will tell how good the Product is but their customer service is a joke. Tried to return off the shelf components (not the rail that was custom made) and was told I could not return because it had now been too long .....although they had told me 51 days ago they could and I had been waiting for a return authorization.
2017年10月18日
Feeney Inc.からのコメント:
We are sorry to hear that you have had a poor experience and are working to find out what happened. Since you purchased directly from DecksDirect, we don’t have access to your order details. I would be happy to have our team investigate if you send me a private message through Houzz with your contact information and PO reference, if you have it. Again, we’re sorry you have been frustrated and hope we can help.
Edited 10/26/2017 to add:
We have reached out to Decks Direct and they have told us they will be reaching out to you about this issue.We hope that you can come to a satisfactory resolution; please keep us posted.
Edited 10/26/2017 to add:
We have reached out to Decks Direct and they have told us they will be reaching out to you about this issue.We hope that you can come to a satisfactory resolution; please keep us posted.
Headwaters Enterprises, Inc
平均評価:5つ星中 星5
I love this product. Feeney makes by far and away the best cable rail products we've used. On this house we used a competitor's product that was in stock at our local building supply for the rails with wood posts but it wouldn't work well for this rail with steel posts so we had our salesman order the Fenney. We'll never go back to the other brand. The Feeney was faster, simpler to install, and provided a much cleaner appearance.
2017年10月7日
William Fisher Architecture, Inc.
平均評価:5つ星中 星5
Feeney IS the best source for cable rails. We've been using these for years and appreciate when it is done right! You can't go wrong with this company.
2017年9月18日
Kelly Brothers Home & Design Center
平均評価:5つ星中 星5
With feeney's large selection of options and easy installation, their products are a popular choice for our customers. Their products coordinate well with lumber and composite decking layouts making it a versatile option for railing. We are proud to be a feeney dealer.
2017年9月1日最終更新日:2017年9月1日
Robert Nebolon Architects
平均評価:5つ星中 星5
I am an Architect and I worked with Feeney on my 2016 Sunset Idea house project--. The house has huge views of San Francisco Bay and Downtown Oakland. I selected the Glass guard rail system to minimize any blockage of these views. I also used the same glass guard rail system on the interior for a complete look.
The installation came out terrific and can be seen in my Houzz portfolio. The Feeney project manager was great to work with and provided suggestions on how to accomplish my vision. I would recommend their system to anyone.
2016年10月17日
East Chattanooga Lumber & Supply Co.
平均評価:5つ星中 星5
As a Feeney dealer, we are beyond happy with the CableRail and DesignRail. These products are an easy sell for the right customer because of the easy installation, style versatility, and simplified beauty while still providing clear views. This is an unmatched product!
2016年8月9日
Feeney Inc.からのコメント:
We are ecstatic to read your glowing review! You continue to be a fantastic dealer and brand champion :)
Kevin Schrier Custom Woodworking
平均評価:5つ星中 星5
I am a contractor in Corvallis, OR and recently finished a remodel of my own home. I used Feeney's DesignRail for my staircase and their CableRail for a custom support application for open Bamboo shelving. The process of ordering DesignRail was seamless and the product arrived within a few weeks by freight. When I started the installation, I had a couple of questions about fasteners and cable tensioning and called the Feeney support staff. They were very professional and eager to help.
Feeney's products are top notch and I love their open, contemporary look. I will use them in the future for all of my cable and railing needs.
2015年11月19日
Feeney Inc.からのコメント:
Thank you for your review! We love the photos you included. We invite you to enter our photo contest: http://www.feeneyinc.com/Photo-Contest
We look forward to seeing more of your projects. Feel free to tag us in photos - we'd love to share them!
We look forward to seeing more of your projects. Feel free to tag us in photos - we'd love to share them!
Karen Gafney
平均評価:5つ星中 星1
today was possibly the worst customer experience ever in dealing with a company whose claim of a "lifetime warranty" on it cable rail product is bogus at best. we used well over ten thousand dollars of their product on a new deck, and now one year later two fittings went bad. today we attempted to have them returned to the company for replacement...maybe a value of $75 total. after nearly an hour of phone calls to sales reps and the corporate office, they CANNOT accept the broken fittings unless we, the end customer, track down our contractor and the contractor's supplier...just so, as they claim, they can get their "paperwork" straight. we are dumbfounded. we offered to return the two broken fittings to them at our own expense, and that was rejected. they told us "they don't work that way." instead, they want us to track down our contractor from last year, have him contact his supplier to get the order number, just so they could track the delivery of that order number to their system, before they will make good on a defective product. that is their concept of a lifetime warranty. needless to say, we will never recommend this product to anyone.
2015年8月12日最終更新日:2015年8月14日
Feeney Inc.からのコメント:
We understand that you've had a frustrating experience and we'd like to make things right. Please send us a message with your phone number so that we can contact you. Or you can call us at 800-888-2418 and ask for Trang, our Sales Manager. We’ve passed on your details to her and she will help you.
update: 8/21/2015:
Trang is going on maternity leave after today, and we wanted to make sure you were taken care of. If you don't get a chance to call us today, then your contact will be Rizza, who knows the details of your situation, and whose extension is 116. You can also message us with your contact info and we will call you. Thanks, and I hope you will give us a chance to make this right.
update: 8/21/2015:
Trang is going on maternity leave after today, and we wanted to make sure you were taken care of. If you don't get a chance to call us today, then your contact will be Rizza, who knows the details of your situation, and whose extension is 116. You can also message us with your contact info and we will call you. Thanks, and I hope you will give us a chance to make this right.
Allwood Construction Inc
平均評価:5つ星中 星5
We have used Feeney's cable rail products multiple times including their post system, as well as cables on custom fabricated post projects. We've never had any problems with the product and have always received impeccable service. We look forward to submitting more photos of completed projects for the photo contest!
2014年11月3日
Ginkgo Leaf Studio
平均評価:5つ星中 星5
When we are lucky enough to work with a client who wants a contemporary design with clean lines, the only cable railing system we specify is Cable Rail by Feeney. Everything about their railing system is top-notch including their sales and support team. We highly recommend them. I've included a few photos of project we did that includes a custom Cable Rail railing.
2014年10月20日
Feeney Inc.からのコメント:
We love these photos and are delighted to have you recommend CableRail so highly!
Steel Geisha Designs
平均評価:5つ星中 星5
Feeney Cable rail assemblies are the only ones we use. We have been using them for approx. 8 years now. We find they are the easiest to work with and the best performing. The end result is a clean and modern look. The fitting are very well made. All of the staff are extremely knowledgeable and pleasant to work with.
2014年9月30日
Feeney Inc.からのコメント:
Thank you for your kind review! We are delighted that CableRail has proven to be a successful product for you guys.
Bill Fry Construction - Wm. H. Fry Const. Co.
平均評価:5つ星中 星5
We've been recommending Feeney to our clients for years and now they ask for Feeney CableRail by name. Here's a project (image from our website) where we installed Feeney products on a Mid-Century home remodel and addition and having the iconic railing surely helped us to receive an award from the Pacific Coast Builder's Conference in San Francisco.
2014年9月17日
Feeney Inc.からのコメント:
Congratulations on your award! We are thrilled that CableRail was included in the project. The house looks fantastic.
Kelly & Stone Architects
平均評価:5つ星中 星5
Feeney makes some of the most elegant and forward thinking cable railing components available. we have spec'd both their standard 1/8" system (which has proved to be wildly more cost effective than fabricating locally) and also their custom parts realize our stair designs. I have used their components on my own residence as well and could not be happier. We like these guys.
Tim Stone, AIA
Kelly& Stone Architects, Inc.
Steamboat ---- Tahoe
2014年8月18日
Feeney Inc.からのコメント:
Thank you so much for your glowing review! We love that CableRail has proven so successful for you, and that you include it in your stunning designs.
Dan Nelson, Designs Northwest Architects
平均評価:5つ星中 星5
Designs Northwest Architects has a history of designing waterfront and view homes in the Pacific Northwest. When we design decks for these homes it is important to specify or design railing systems that fit the character of the home's architecture and allow enough transparency to see the view.
Feeney CableRail systems are an excellent source for high quality, beautifully designed, prefabricated railing systems, and we frequently specify their use.
I highly recommend Feeney products and their CableRail systems.
Dan Nelson, Designs Northwest Architects.
2014年8月15日最終更新日:2014年8月15日
Feeney Inc.からのコメント:
Thank you for your glowing review of CableRail! We are delighted that our products are included in your innovative and elegant designs.
James Hill Architect, AIA
平均評価:5つ星中 星5
They offer a great product in cable rail. As an architect I've used it on numerous projects where I want to maximize views or simplify wood framing. I've even used it as a shower rod.
2013年3月11日最終更新日:2013年3月19日
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