We have used Dimension Fence twice. At our first home our yard had not be installed yet (new construction and sod had not been laid) and it was a great process. I realize now that was because there wasn’t anything for them to damage. At our second home we have had nothing but issues. The fence was super delayed due to the company being busy. We put down a deposit in April and were given an August install date. This wasn’t an issue, we understand the times. In the meantime our sod was installed, an irrigation system, and an invisible fence. When our fence was installed they damaged both the invisible fence and the irrigation system. Of course there is a clause in their contract stating they are not responsible for damages. Because they were able to save the roughly $400 for dirt removal they claimed that was a good enough credit to cover the damages. We were going to save money because of work they didn’t have to do and then spend it repair damages the company did. That doesn’t seem right. We paid individual fence repairs and in lieu of crediting us or paying for the irrigation system Ray came out and fixed our irrigation system. Ok. Everything is fixed. Nope. Now it turns out they installed the fence right over a sprinkler head. Another $150 to have the sprinkler head moved. It has just been one thing after another. We will never use them again.
