Certified Green Team

I can’t even describe the horror of working with this company. I called for the advertised $79.00 dryer vent special they were advertising online. The tech came out and looked at the vent, took some photos and told me it was the worst he has seen, a fire hazard, and would require a deep clean. It game me a price of $515.00 total including taxes and fees and asked me to pay to a zelle account dkmordehai@gmail.com before starting the work. Sadly I did. He then went outside and spent 15 minutes pulling some lint out of the duct but did not thing to the interior or dryer area. He was out in about 15 minutes a d I realized I was scammed. I called certified green team multiple times over the next two weeks. They kept saying they would get back to me and file a complaint. Finally after many calls they scheduled a “redo”. The first redo appt time came and no one showed up. I called back to see what the issue was and had it rescheduled again. The next time a different tech came and he told me that the vent was horrible and was not cleaned at all. He then tried to charge me $250 for the same thing. A deep clean. My suspicions of the first person were correct. He has literally done nothing to the vent and took the money I was stupid enough to pay. After learning that I was right I contacted the company to get the name and contact info for the first tech so I could follow up and try to recover some of my money. They refused to give it to me. I called many times but they would give me any info. I then had the owner pick up the phone and he blew up at me and threatened me with violence for calling. I was surreal. This man screamed at me and threatened to harm me over this scam that this company had done. For your safety stay away from this company. It is a criminal organization.

I hired this company to clean my chimney. During the cleaning, the technician damaged and broke a part of my damper. I asked about it being repaired and the technician's manager said it wasn't a big deal and not to worry about it. Excuse me? I asked to speak to the "manager" and he said it was unfortunate and that he was sorry and they would only charge me $500 to fix it. Excuse me? What kind of service is this!? He pushed to give my money back and I told him my chimney was clean but damaged and needed repair. I didn't want my money back, I wanted my chimney part fixed. He said he wasn't authorized and to just take the money back. Excuse me? If you aren't authorized, SOMEONE is, escalate this. I shouldn't be asked to pay $500 for a part your technician broke!? This company is terrible with customer service. I'm waiting for "Vick" the office manager to get back to me, but I am sure I'll have to sue them to make them do the right thing. I'm going to get their business license info and move forward if they don't make this right. I have little respect for companies who lack basic service skills. Do not hire them. They will damage your property and then try to charge you to fix it.

The worst! This company is a scam. They came to my house to clean my chimney and remove a dead animal. They raised the price of their service onsite and when I refused and told them to leave, they did the work for the price I was quoted. A week later, the dead animal is still in my chimney and when I call to speak about someone coming out to complete the job they were paid for, they place me on hold for 10 minutes and then the phone disconnects. Legal actions are being taken to address this situation.

I had my sofa and loveseat cleaned today by David and he did an awful job. He lied about putting chemicals in the water to lift the stains and he left a huge mess of water on my floor. He saturated my furniture with water. I tried stopping him before he quickly took off. Beware before using this company. I called and made a complaint, just waiting for this company to make it right!!!! They are a scam....Beware of this company before you book them to steam clean your furniture. The picture is after he so called cleaned my sofa and loveseat. They are ripping people off.