We contacted Vision Art Galleries in 2013 to make a frame to conceal or TV in our living room. We ran into some difficulties when the remote control wasn't synching with the motor. When we turned off the TV we wanted the screen to come down at the same time. The technician, George, came back 2 times and was able to remedy to our satisfaction. It is now 2018 and the motor has burned out on the unit. We contacted the main customer service and they bounced our email around for about a month, finally we got the name of someone located in PA, we are in NJ. That was in May, it is now October and we still do not have our Vision Art fixed. We get every excuse in the book, my favorite is ". . .the technician is in Abu Dhabi doing a big install". I hope their motors don't burn out!!!!
Bottom line the art looked great for 5 years. A lot of money for minimal return.
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