TOTUS

We recently used Totus for the design and build of our extension, loft conversion and a full renovation of our home. They were extremely professional and transparent throughout and we would recommend them highly to anyone else looking for an honest, reliable and hard working team to transform their home.

TOTUS provided us with a full design and project management service for an extension and full refurb of our 4 bedroom detached house. They liaised with planners, architects, building contractors, kitchen companies and advised on sourcing of materials and interior furnishings. The project took 10 months from conception to completion. The people at TOTUS were creative, professional and importantly a pleasure to work with. I would and have recommended them successfully to friends.

My wife and myself had a GREAT experience working with TOTUS, Terry and Andrew. We reached out without referral for help in doing major kitchen remodel of space that had been begging for renovation since we purchased house more than 10 years ago. We had some ideas but Andrew took off with them, holding onto features that made the project more cost effective and beautiful (e.g., roof windows, large garden door), and configuring space to be both efficient and beautiful with appropriate symmetry and clean lines. He saw nuances that we did not and made all come together timely and seemingly effortlessly while we lived in the house. The team is also attentive to detail and uncompromising in making even the finest detail come out right. Thank you to a great team -- as soon as we rekindle our resources, we will want to embark on another project. We strongly endorse TOTUS, and are happy to speak with anyone seeking more information.

We've used Totus twice - once for a 6 week kitchen refurbishment, then for a more extensive back and loft extension which took approximately 6 months. Totus exceeded our expectations on both occasions with their friendly staff, attention to detail and responsive team. The project was completed to a very high standard and on schedule. Totus come highly recommended from us. Thank you Andrew, Terry and team for your work!

I’ve had the pleasure of using Totus as our builders for a very large project on our house in Richmond. They are the best, most reliable builders with an eye for detail. : They use a strong support system to ensure quality construction results and have excellent relationships with suppliers, as well as an internal staff that can handle all needs associated with the project (including project management, design, and construction). The project manager and his team were extremely professional and there was never anything they could not do. Their price were competitive amongst excellent builders and there was no price variation during the project. They also stuck to the time frame they quoted and we lived in the house through the whole project. If I ever need anything done I will only use them. I can not praise them enough. They are class!!!

Totus did a fantastic job for us, and worked with us throughout the build to ensure everything was perfect and were not fazed by any challenges or work that we decided to do ourselves to keep costs down. They provided a full breakdown of the price, so you can clearly see what's included, what's not, and how it's worked out - therefore no surprises along the way. Wouldn't hesitate to recommend them or use them for any future projects.

Totus did a full refurbishment, loft and back extension on our property. The project started in October 2020, from start to finish Andrew and his team were very efficient and inform us for any issues beforehand. Half way through the project we were in lockdown, the team kept to the government guidelines, everyday the foreman made sure the site was kept clean and tidy. Although the project was during winter and encounter the national lockdown, however the project was deliver on time and we move back to our new home within the agreed 6 months period. We have no hesitation to use Totus for our next renovation project.

We've been in our current house since 1999 and have had several renovations, with the 2006 two storey side extension being the last major work. This, plus experiences from friends and neighbours, puts in context for us how good Totus really is! In order of what really distinguishes them I'd say: 1. Pride: From Andrew the founder to all the labourers, everyone within the remit of Totus takes ownership of their craft. Andrew personally oversaw the project in the initial "dig out and build up" phase with very frequent site visits. It is noteworthy that majority of the workers on site are direct employees of Totus and not sub contractors (helping with quality control). The specialists (plumber, electrician, decorator etc.) get bulk of their work from Totus and are hand picked by Andrew so take just as much pride in their trade as the rest of Totus. 2. Communication: timely and frequent and always very understanding! 3. Kindness: All of Totus are gentle giants. We (family of five) stayed in during the whole construction (from July 2020 till February 2021 - so height of lock down) and they all went out of the way to ensure disruption to our lives were kept to a minimum. Can't really put a price on that! 4. Reliability: Andrew's word is his bond. As hiccups arose, as they invariably do in a large project, and I made significant changes to the approved Planning Permission 2 months into the build(!), we got used to Andew suggesting cost effective solutions and making sure they get done on time and within budget. 5. Fair: for the quality of workmanship and service, I would say the price is very good value. I have, from work, dealt with large tenders on multi million projects - with Totus it's like getting a same level of professionalism at a retail level. Also, when I increased the scope of works, the additional charge was fairly costed and delivered within the estimate. 6. Top notch operational management in the background: Even with COVID Lockdowns and supplier problems and workers having to isolate, the Totus machine clicked on and delivered on time and in budget. We have already recommended Totus to our friends and family and will happily recommend them for you!

This is the second time we have used Totus for a construction project and we wouldn't hesitate to recommend them. Andrew and Terry take pride in the work they do and ensure they 'own' the project throughout. Practical solutions will be offered to the inevitable surprises that arise during any construction work which is always helpful. The project was also completed within the original agreed timeline allowing us to move back in prior to Christmas which was much appreciated! Many thanks Birgit & Andy

Absolutely 100% highly recommended. We hired Totus to carry out a rear extension and full house refurbishment and construction kicked off 2 weeks prior to the original March 2020 lock down. Despite juggling issues such as the closing of trade merchants, personnel issues, our inability to visit site as regularly as planned - Totus took this all in their stride and delivered the project in line with the planned timeline - a miracle! The quality of the finish is second to none and involved some sizable technical elements (open planning a townhouse basement, adding over-sized glazing areas, increasing ceiling heights) and we are absolutely delighted with the finish. We'll never use another builder again! Thanks to the Totus team!

Superb job delivered by TOTUS & the team – We are very satisfied with the final result. We went through a full renovation project (inclusive of loft conversion and ground floor rear extension) that was completed on time (in August 2020) and within budget. Communication was perfect (very crucial for us) and they were always professional, open to listen the customer and find new solutions. (where required). The quality of the work and attention to details were high standard. Would I recommend or contract again TOTUS? 100% no doubt.

Our neighbours recommended Totus to us after renovating their entire house and we have also been very impressed with the quality of their work on our first floor extension. Andrew was involved at every stage and helped navigate specific planning permission requirements and tree protection issues in the beginning and regularly checked on progress through out the build. Andrew and the team were very professional, polite and kept the site tidy. Totus completed the work on time despite us making a couple of changes along the way such as adding a new window which impacted the plaster and roofing timings. The team worked very hard and put in extra hours when needed. We highly recommend Totus and would use them again.