Ridgeway Interiors

We had wanted to replace our very outdated kitchen for some time but didn't really know where to start. We visited Ridgeway's showroom near Thame and were met by Jim Harratt who explained how they operate. It really appealed to us that they offered a 'one stop shop' and would remove any stress from us by taking care of the whole project. Jim visited us at home and then got to work on our kitchen design. We were extremely impressed with how he listened to what we wanted, was patient with our many alterations to the design and worked with us to bring the project within our budget. Jim was both knowledgeable and supportive throughout the whole process. Once we had agreed a start date, we were provided with a detailed schedule of the works which was extremely helpful and Ridgeway kept to the timeline. All of the installation team were brilliant and very accommodating. A special mention to Brendan, the project manager who visited regularly throughout the installation and dealt with our queries promptly and in a very professional manner. He was a pleasure to work with. We would highly recommend Ridgeway to anyone considering a kitchen project. We were delighted with our new kitchen and the whole project was fairly stress-free. Thank you Ridgeway!

We knew it was time for a new kitchen as our ours hadn’t been updated for over 30 years. The furniture and décor were so old that it was starting to come back into fashion again… Nevertheless, we were more than a little daunted by the challenge of a completely new design and installation. We saw Ridgeway’s advertisement in a local free brochure. It wasn’t the only Company that we researched but, when we visited the showroom in Thame, we felt at home immediately. Gary looked after us from the start and patiently explained all the options available. He proved to be knowledgeable, enthusiastic and patient; qualities in short supply elsewhere. He provided excellent CAD (at no obligation) that showed exactly what we could expect from the project and went through pricing without any false promises (what we saw was what we got). We learned quickly that you get what you pay for – go for the highest quality that your budget can afford! Gary also proposed numerous new ideas that we hadn’t fully considered (such as lighting, functionality, colour coordination and workspace requirements), whilst being mindful of our budget. He visited our home on numerous occasions so that he could understand the scale of the challenge ahead of us. Gary’s attention to detail was exceptional. The project design took over 15 months to complete and installation (from dismantling to being able to use the new equipment) took over 3 months. It included major renovations to walls, doors and flooring. Nevertheless, it was worth the wait. Whilst there were many glitches along the way, Gary and the team were always available to address challenges. We used a project team (Carl) that was recommended by Ridgeway and which worked in tandem. There were a succession of painters, plumbers, carpenters and electricians employed on the project but all were closely coordinated and overseen by the Ridgeway team. We are delighted with the result. We would definitely recommend Ridgeway and Gary in particular. He has a passion for his work that shone through and ensured that the finished result reflected just what we needed. The added bonus is that Ridgeway has now opened a new Showroom in Gerrards Cross. We highly recommend an informal (or formal!) visit!

We had an island put in our kitchen. The project was completed on time. Everyone we came across was very professional.

I didn’t wish to replace my kitchen but I had to because of essential building works which meant that my kitchen cupboards would have to be taken out. I stumbled upon Ridgeway Kitchens during an internet search after visiting some high street suppliers. I was struck by the kitchens displayed and contacted them. They were pleasant from my first contact when I spoke to Gary. Giorgio was my kitchen designer who really listened to my thoughts and suggestions for a new kitchen. He was knowledgeable and very patient, and most of all, spent time with me to work out what I was trying to achieve for my new kitchen, in terms of functionality and aesthetics, while staying within my budget. Giorgio was always pleasant and professional. He was also honest about anything that would incur additional costs and showed me different options to help me with my decision. He always returned my calls or emails which was very important to me. During the entire process, he kept in touch regularly and updated me accordingly with additional costs or delay with the delivery. I also liked the fact that he had a colleague come out to give his expertise on the installation before the kitchen was ordered. His attention to detail is excellent. Giorgio ensured that any parts that were outstanding in the initial delivery were secured and personally delivered the parts himself when they arrived, nothing was too much trouble for him. The finished kitchen is beautiful and looks of a high standard - I look forward to using it. It was a pleasure to work with Giorgio. Thank you, Giorgio - you are fabulous.

We can’t recommend Ridgeway Interiors enough. From beginning to end, we experienced excellent support and a wealth of experience to advise us. The kitchen fitters were lovely to have in our home and installed to a high standard, taking time and care to perfect it. We’re delighted with our new kitchen.

If you think that a bespoke kitchen fitted by an independent company may stretch you too far budget-wise, contact Ridgeway. Talk to them and get a quote and you may be surprised – we were! Once we also factored in the quality of the product and the fact that they would project manage the whole installation, it was an easy decision to make. Ridgeway offer a no-obligation design consultation. During the time we took deciding on our final choices (some several months) there was no pressure to move forward from Sarah (the Design Consultant we dealt with). She allowed us to take our time to think about the decisions we were making. I cannot speak more highly of Dan (the Fitter). The standard of his work and attention to detail was exceptional (and something that the other Trades commented on when they came to do their bits). The way he overcame various issues was certainly not achieved by taking the easiest or quickest option. He was helpful with suggestions and his good humour made him a pleasure to have in the house for 6 weeks. He communicated so well that each day we knew exactly what was done and what was happening next. Dan made us feel that he cared about our kitchen as much as we did. Brendon (the Installation Manager) visited the site regularly to check progress and make sure everything was as we wanted it. He also responded quickly and clearly to our questions and nothing was too much trouble. Sarah also visited several times during the installation and the whole team from Ridgway were personable and so lovely to work with. Our project involved knocking down a wall between the kitchen and dining room and replacing everything (including the ceiling). They laid the flooring and organised for the decoration. It was quoted as a 6-week project and they delivered exactly on time. It was left clean and tidy – all we had to do was move our things back in. We are so delighted with the finished result – it is faultless and the whole experience was amazing.

I highly recommend Ridgeway for complete kitchen installation - from concepts through to design, site visits, to then final installation and snagging, we found them excellent. Clearly a very professional outfit. We used Ridgeway (recommended by my parents who used them) to complete a new kitchen installation for us in West London (W7). After seeing several in the London area, including some very expensive high street shops, we decided to use Ridgeway. the ranges they hold are great, and in particular the design process was superb. Rather than compromise, our designer challenged us to have our builders move a door (to allow for a more symmetrical design, and to avoid dead corner space) and extend a bulk head which made a truly bespoke look to the kitchen, and gave lots of lighting options too. From West London, the showroom was easily accessible. Being slightly out of London, they had a far larger show area than we were used to seeing, and they were also price competitive. Use these guys with confidence!

I cannot recommend Ridgeway Interiors highly enough! From my initial meeting with Jim Harratt, through to surveys and installation, they were outstanding. It was a significant project as the room the kitchen was going into was being built so aligning with my builders and all the appropriate trades was a breeze with Ridgeway. A massive shout out to Jim, who was knowledgeable, helpful and designed a kitchen I absolutely love - he went above and beyond throughout the project. Also the fitter Alan who was extremely skilled, and his attention to detail was second to none. Thank you Ridgeway!

Having a new kitchen is a huge invested and something you want to get absolutely right. I can honestly say that we are delighted with our Ridgeway kitchen, having been messed around by another company. We were so pleased to meet Jim Harratt he was amazing, he really took on board what we wanted and how the kitchen needed to work for our family and home environment. He came up with a design we loved and he managed to work this within our budget. Nothing was too much for Jim, changes were made, I regularly contacted him and he always got back to me promptly with excellent customer service. There was never any pressure proceed. Jim followed the kitchen project all the way through the process. He was very knowledgeable, which high expectations for our kitchen and was able to offer sound advice which had resulted in a fantastic kitchen. We also used Ridgeway to install our kitchen, Jack fitted the kitchen all by himself. He worked incredibly hard and did a fantastic job, his attention to detail really impressed me. Jack was a pleasure to have in my house. I would not hesitate to recommend Ridgeway Interiors and their great team Thank you Ridgeway best wishes Sarah and Will Hunt

I can’t thank Ridgeway and their extensive, super skilled and professional team for creating our beautiful kitchen. I would especially like to give Jim a huge shout out for taking the picture I had in my head and making it a reality. The attention to detail in every aspect is superb. Jim and his team went above and beyond to get the kitchen finished just in time for Christmas and sorted out any snagging quickly and efficiently. We have no hesitation in recommending Ridgeway Interiors. Whatever your budget, a kitchen is expensive and you want the best and we can guarantee that you will get that if you choose Ridgeway! Thanks again, we absolutely love our new kitchen. Mel and Scott

I have the Kitchen of my dreams thank you Ridgeway. We are sending our thanks to all at Ridgeway, from the sales team, design team, fitters and painters, electricians plus the customer services and project management teams. All have been fantastic. The workmanship and collaboration to ensure our kitchen was designed and installed to a very high specification is fantastic. We are delighted and would have no hesitation is recommending to you anyone. We are thoroughly enjoying out new kitchen and appliances. First class job. Kind Regards, Liz and Ian