Hired this company to install new kitchen floors on Tuesday, June 26, 2018. The installation guide and box the floors came in clearly stated NOT to install over existing vinyl flooring. The installers did not follow those directions and later lied saying we told them to install over the existing flooring. The floors were supposed to be ready to walk on 24-48 hours after install but sadly the adhesive used to install was not going to dry because of the improper installation. The photo attached is from 4 days later and adhesive was still coming through and drying on top of the flooring. We contacted this company once we learned of their installation mistake and they did nothing to fix the floors. My dad and I had to remove both sets of flooring and had to install new floors ourselves as every other contractor was booked out so far. 12 days, hours of unexpected work completed, literal blood, sweat and tears later, we could walk on our kitchen floors again, no thanks to this company. I can not urge you enough to not hire Karl Forsman. Please feel free to contact me, I'm more than happy to share my bad experience.
This was unfortunate. The homeowner had called and asked if i installed flooring. We did not so i referred Mike of MLJ to install them for you. He called as well as you telling me the glue wouldnt dry. I talked to the installer and deceided to refund you 100% of the cost of the flooring you bought. I had nothing to finacially gain on the project and even refunded your money for the materials. The job cost was only $300 for the install to Mike and he did not charge anything to anyone.
Karl