Tim chen plumbing inc.

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Tim has done various plumbing work for me over the last two decades providing excellent service. My house is old so over the years have needed various services. The most recent service was on December 14, 2022 when services were needed for the bathroom and kitchen sinks. As always, Tim did an excellent job and was very responsive when contacted. He scheduled a service within 24 hours of being contacted. I strongly recommend Tim. Services: Outdoor plumbing system repair, Water heater installation, Garbage disposal installation, Toilet installation, Faucet installation, Sewer cleaning

We had an emergency pipe burst in our front yard. Called Chen Plumbing, and they arrived within 1 hour to fix the problem. We really appreciate their prompt response, and the work was done well and quickly.

I had my 20 year old water heater replaced. It had started leaking and flooded our basement. Tim's crew was able to come out within the same day and put in a brand new water heater in. Highly recommend this company, they do fast and quality work.

I have used Tim Chen Plumbing for various plumbing needs for about eight years now. The work is always done well, with professionalism and courtesy. I am always left fully satisfied with the work and never a need for call backs.

Yes they do show up on time, the cost is medium range. My problem was they put in a main sewer line for $3,550.00 from my house to the street. All was fine until the ground dropped several inches to foot here and the the entire long line. Especially at my house over 8 feet along the foundation. I now have rain water being rerouted at my foundation wall and the water is coming through my basement footing. Called Tim Chen himself who refused to come out and even look at the issue and told me to call a landscape company. Tim Chen told me "we fix pipe. We are not a landscape company". When I asked him then why was the pipe not left exposed with the instruction for me to call a landscape company at time of plumbing service he suddenly stopped the conversation with me. The issue is that his employee did not correctly pack the clay at intervals over the pipe line so now I have huge areas of ground that have dropped and large deep cracks many feet long. Now I have to pay another company to come check for a void under pipe so it will not crack, check the spring line and where pipe comes into the house and correctly pack the ground. Once that is finished then have my foundation check for water damage. DO NOT USE THIS PLUMBER. HE DOES NOT STAND BEHIND HIS EMPLOYEES WORK AND I had substandard negligent work performed.