Rhinebeck Kitchen and Bath

We had customer service issues with Rhinebeck K and B. They had made some much needed and challenging renovations to our kitchen several years ago (and did a great job, then). However, when we decided to renovate our bathroom two years ago, the person with whom we had worked on the kitchen kept putting us off, then finally ghosted us. We decided to try again after the two year gap. We asked for a new person, but were put in contact with our prior representative. He met with my husband and spent their time saying how busy he was, how little time he had to attend to us, and that we would have to wait weeks for him to even pull our paperwork "out of the inbox". His attitude and statements mirrored his demeanor during our earlier encounter, so we decided to go elsewhere. I guess that Rhinebeck Kitchen and Bath no longer is interested in doing smaller projects with their established clients.

We recently completed a major renovation to our Master Bathroom using Rhinebeck Kitchen and Bath. They were excellent. We liked the turnkey aspect of their company - design, project management and installation. The execution exceeded our expectations. Sam patiently listened to our ideas and created a design that worked within our budget. Chris seamlessly managed the parts ordering and project coordination. Wing was a consummate master craftsman - professional, neat and meticulous - who built the bathroom of our dreams. Communication with everyone was prompt and courteous, whether by e-mail, phone, or their internal software project management system. We also liked their billing practices with weekly "In Progress" statements of parts and labor and payments. A terrific team all around. We intend to use them again for future renovations and highly recommend them.

Rhinebeck Kitchen and Bath has the BEST staff to work with. Leigh is an amazing designer and goes above and beyond to make sure everything is just perfect. Chris makes sure all the installation details are completed to everyone's satisfaction and goes out of his way to ensure that everyone is happy. They are so friendly and easy to work with. Highly recommended!

What a delightful experience. We arrived at the showroom on the July 4 holiday weekend with measurements and demands. Leigh Crawford sat with us for three hours, her pencil, ruler and eraser in hand, sketching out a dream kitchen for a home we hoped to buy. Though that deal isn't closing, Leigh would be my go-to choice for any kitchen or bath project. She was direct, clear and filled with great ideas. Since she has no obvious bias toward one style or another, she is readily able to suggest great ideas for the unique taste of each client. I also really appreciated her sensitivity to our mid-range budget. She didn't keep trying to push us into higher-quality finishes than we could afford, while ensuring we could stretch our budget to accomplish the designer feel and foody kitchen we crave. What a great designer and a wonderful person, too!

Incredible transformation from an extremely challenging kitchen re- do ! We would not have had anyone else up to this project, except Rhinbeck Kitchen and Bath!!! Truly excellent work in all phases!! All-star review!! Thank you for very precise professionals to make this possible!!

Their designer came up with an innovative floor plan that works beautifully for us. The showroom was well stocked and the staff was very helpful. The cabinetry came on time, was delivered professionally. All parts were delivered and all were the right size. We are very satisfied with Rhinebeck Kitchen and Bath and have recommended them to others.

I worked with Rhinebeck Kitchen and Bath to purchase and install a Sub Zero refrigerator and Wolf wall oven. From the first visit to their beautiful showroom, everything went smoothly. They walked me through the various options, and immediately scheduled a time to visit my property to see the existing kitchen and make suggestions for the best products to meet my design and function needs. The project was completed ahead of schedule, and the installers were some of the most professional, efficient and courteous people I've ever worked with. I have renovated kitchens in the past and have never had such a positive experience with sales, design, or installation. I highly recommend Rhinebeck Kitchen and Bath for any project, large or small.

I was very pleased with my experience at Rhinebeck Kitchen and Bath. Gina Porcelli was professional and extremely competent. Ms. Porcelli's design was both beautiful and functional. My new kitchen is a dream come true. I highly recommend Rhinebeck Kitchen and Bath.