Burns Flooring and Kitchen Design

Derek and Kevin are real professionals: Our Burns kitchen and bathroom cabinets and drawers are beautiful and function perfectly.

A HUGE WARNING. I never give negative reviews or warnings against companies BUT as a consumer this is egregious and others need to be fair warned. Burns Kitchen and Flooring- stay far far away from them. I spent approximately $11k for new cabinets (not including the labor and all the other expenses) and it has been a nightmare. Stephanie- the kitchen designer and Derek the owner are extremely rude! No customer service. Blame the customer for everything. Talks nasty and rude and condescending to them (It is on recording!). The final straw was that the install was to happen and 30 minutes prior to Derek the owner calls and says they are not doing the work and that we can come get the cabinets. So after waiting weeks for them TO FINALLY get the cabinets installed they have left me high and dry. Simply stating that they don't see this going well and that I can find someone else to do the install. When I asked for all my money back because why would I want 11k worth of cabinets from a company who I don't trust and has proven to be shady, rude, and not very reputable---I was told nope they are custom order. You can come get them and have someone else put them in. So now, if I have any issues with the cabinets, who am I supposed to turn to? The company who treats their customers like shit? The company who breaks promises and does't fulfill orders? The company who doesn't stand behind their work? The company who doesn't value their reputation or customer service? Do yourself a favor and stay far far away from this company! Use a company who values their customers, honors their agreements, provides great service, values their reputation. As a business owner this is insane to me. I can never imagine treating my customers like this! Beware! Choose a different company.

Great services, Employees seem to know the trade. Did not always return my calls, Client was pleased with the end results. Granite tops worked well with cabinet and floor selections

These guys have great knowledge about stones and granite, they are prompt courteous and do what they say on budget and on time. The stone center has a great selection of products and the staff is unbelievably helpful. I know it sounds like a paid endorsement but they really did deserve 5 stars for work they did on our project on Rocky Pointe Lakeland Florida.