This rating is based on our experience with Domain Custom Homes. This review relates to the new home purchased and moved into in April 2019.
[Noticed after walkthrough (NAW)]
Pros:
* Interior Design
* Exterior Design
Cons:
* Floor System (when walked on, annoying pops/noises throughout main and second floors have progressively worsen since April 2019. Attempts by the builder to quiet the floor system sounds have failed.)
* Extensive punch list post-closing. It took several months to complete.
* One of the double front doors is split at the top. (NAW)
* When closing the front door, the wall appears to vibrate.
* Sounds readily travels throughout the house. Washing machine operating on the second floor is heard in the basement.
* Entire shelf missing in kitchen cabinet. Reported several times. Never remedied. (NAW)
* Holes around electrical fixtures that aren’t entirely covered by fixture plates. (NAW)
* Hole in hardwood floor behind toilet too large for toilet bottom to cover. (NAW)
* Ceiling fan on porch inoperative via remote control. Fan was replaced by contractor.
* External AC compressors incorrectly installed. After persistent efforts, eventually successful in getting HVAC contractor to correct. (NAW)
* Both external security lights had to be replaced within a year.
* Trash, surplus materials left in the garage.
* Overall, getting a satisfactory response to complaints/issues from builder has taken repeated effort.
