Interior HomeScapes

Hello just a caution to be aware of the return policy on your item before purchasing and check other vendors if Interior Homescapes says it’s non-refundable. I made a costly mistake of about $2000 on my purchase of a beautiful John Richard Benevento Console! The table arrived and right away I realized my design purchase mistake — the table is way too big for my small foyer. I called to schedule a return pick-up and planned to pay sizable return shipping costs on this heavy item. I was told that I had initialed on the contract that I was okay that this item is non-refundable (I don’t recall doing so but it was purchased a long while back — if IH said I did then I believe them.) Note that this John Richard table is returnable if purchased online elsewhere. For example, Perigold carries this same table and it can be retuned within a 30 day window.

Purchased two of the same lamp in March to place at either end of a sofa. Five months later when the lamps arrived they were different colors. Charged me a 15% restocking fee and I had to pay the return shipping AS WELL AS the original shipping cost. Turns out, I paid $200 to Interior HomeScapes for air ON DEFECTIVE MERCHANDISE. I believe they make their money on returns.

I would recommend not dealing with this company. Customer service so unreasonable. Wouldn't REFUND my money when i tried to cancel the order . Item was never delivered. TERRIBLE. TERRIBLE

AWFUL COMPANY! They have terrible customer service and are completely unreasonable. We had a table delivered that was damaged and they could not have been more awful to deal with. They refused to even repair the table in the end and now we have a damaged table we cannot return. I would NEVER order anything from them again and I would caution anyone else from even visiting their website.

We have purchased a number of goods from IHS for various projects and have always been satisfied with the goods and quality. Their customer service is also very good!