プロフィール
Image Glassworks, Inc. specializes in Frameless Shower Door installations in the north shore area. We utilize today's technology to make it easier for our customers including bringing a tablet full of photos to the house during the initial consultation.
Constant communication via email ensures that the customer gets exactly what they are expecting.
サービス内容：
Shower Door Installation
対応エリア：
Andover, Beverly, Beverly Cove, Boxford, Danvers, Essex, Gloucester, Hamilton, Hathorne, Ipswich, Lawrence, Lynn, Lynnfield, Malden, Manchester, Marblehead, Melrose, Middleton, Nahant, North Andover, North Reading, Peabody, Prides Crossing, Reading, Rowley, Salem, Saugus, South Hamilton, South Peabody, Stoneham, Swampscott, Topsfield, Wakefield, Wenham, West Boxford, Winchester
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事業内容
会社名
Image Glassworks, Inc.
電話番号
+1 978-777-9900
ホームページ
住所
Danvers, MA 01923
平均依頼コスト
USD 1,000 - USD 2,500
For a frameless shower door, this range is about what most customers fall into. This includes everything: consultation, measuring/estimating, glass, hardware, and installation.
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Image Glassworks, Inc.さんに問い合わせる
I realize because the surface of the glass is where you see the condensation collect, it would seem like the glass would be the problem, but it is not the case. You mentioned to us yourself that the condensation is on the outside of the glass, not in between the panels. This indicates that the vacuum seal on the insulated unit we replaced is intact. I have many emails and many responses back to you, along with phone calls and a voicemail I personally left for you after you spoke with Kim and request I call you back. You were not “ghosted” at all, as this is not how we conduct business.
If the condensation was in between the glass panels, we would be able to request a warranty replacement for the insulated unit from the factory, but this is not the case. The problem is with the frame, which we do not hold the proper contracting license to remove or alter. We are only able to change the glass.
The solution to the problem would be to reach out to a licensed handyman or window company and have them inspect the weather stripping where the window frame meets the window casing. I’m sorry you don’t like this answer but based on years of experience, it is my determination that this where the problem lies. If there was something else we could do for you we would have done it.
I wish you the best of luck.