Griffin Fence

Pros: Price, final product (so far, in place for 2 weeks), hard working field employee Cons: Understaffed, over agreed time, poor communication, below average customer service response. Griffin Fence's end product was a good fence at a competitive price; however, the communication and execution left much to be desired on this particular project. Timeliness was particularly important since we were leaving the next day and we had agreed beforehand that this was to be a 1 day project. The job started about an hour late, which is not a big deal, but was woefully understaffed with only 1 guy doing all the work. Additionally, the communication to the employee that came to build the fence was not good as he was prepared to tear down and replace the incorrect fence (corrected him before we got started). The guy who came was a very hard worker, sticking with it all day, but it was simply too much for 1 person to get done in 1 day and was a choice that Griffin should approach differently. With the end of the day approaching, the employee left without communicating the follow-up plan and without cleaning up his workspace leaving us unsure of what was next. We hosted several people that evening along with multiple dogs (and now no fence) so the fence ended up being a problem that could have been avoided had the project had at least 1 more employee. After calling Griffin the following day, more folks were sent to finish the fence. I followed up with my main contact at Griffin when we returned to town to explain why we were unsatisfied. Ultimately, he was friendly but I don't think he understood why Griffin Fence fell short on this one and I would choose someone else for my next project.

Great service. Fast and professional. Knowledgeable and friendly staff. Finished the project on time and cleaned up once they were done. Had a great experience. Definitely recommend using their services.

Griffin Fence is very professional. The sales and installation teams are great at what they do. If you are looking for a high quality fence installation by great fence builders in Houston Texas I encourage you to use Griffin Fence company.

This was a small fence repair at my company, they did a good job, on time, using existing material when possible. I have used them at another company location many years ago with good results also.

Very good fence company, from installing wood fences to fabricating iron fencing to match existing! They have done work for clients and the craftsmanship was excellent!

I've hired this company to install several iron fences on a number of properties. The communication from the office and installers has been seamless and the job done in a professional manner. The quality is also excellent. I will use and refer this fence company in the future.

I have used Griffin Fence for several years and recommended them to friends too. They are efficient, communicate well and are easy to work with. I wish more contractors would be as responsive and timely!

This is a WONDERFUL team of professionals. Every detail from start to finish was handled professionally and with care. It was finished in a timely manner and definitely worth 5+ stars. If you need a superior fence or gate please use this company!! They know their fences!!