Stonewood Sales

We had a very bad experience with this company. We've never written a bad review but can't get passed not letting the public know they need to avoid this cabinet company. So many mistakes and they didn't care, all they wanted was their money and if not paid, they threaten small claims court. We paid to get rid of them, leaving the job unfinished and hired someone else to complete it. We had new cabinets installed in kitchen and two bathrooms. Both bathroom cabinets were too short, leaving a foot of space on each end. It looks awful and throws the cabinets off balance with the walls and lights above. This was something that could not be corrected and when I expressed my disappointment, the owner did not care, did not want to hear about it. We had to go to the expense of having full mirrors installed so the sinks and lights would not look so off-balance. Plenty of other mistakes were made too, which I won't mention and a two-day installation turned into over 30 days when we told them not to come back. They will blame it on others, but that is not true. Avoid this business.

Absolute horrible customer service! Their ONLY goal is to collect their checks. This company has no regards for their customers concerns nor do they want to hear about them. Whenever an issue with the product came up, we were told "I didn't think it bothered you that much" or "I wasn't aware." when we specifically pointed out the issues to the said person who designed it and made the adjustments!! Eventually, yes, the final product was delivered. We were supposed to get a touch up kit which was part of the initial contract. We were left with an opened and USED touch up kit for our brand new cabinets. Who knows how much is even in it!!! Be advised we had to request it multiple times. Before making the final payment I made sure to express my concerns to the owner. He at NO POINT cared to listen or hear what we had to say. He spoke over us and was clearly there for one thing and one thing only!!! To collect his final payment! He did not care in the slightest bit to hear any of the concerns that we had during the project or with the designer/sales person. I understand that projects do not always go as smoothly as planned; however, customer service should always be a priority. At no point does this company care about their customers! They just want their money. 10/10 DO NOT RECOMMEND!