They cut corners and refuse to fix their mistakes. My house is only three and a half years old now and my basement floor has cracked and raised so badly that I lie awake at night worrying about whether or not my house will continue to stand. Three of these cracks are so long and wide now that pieces of cement are actually beginning to crack out of the cracks themselves. I'm dreading the day the dirt starts to come up through them. My back patio has also cracked up so badly now that it already needs to be re-poured. I shouldn't worry though cause Elite's contractor, Bill Thurston, told me "cement cracks".
They cut costs somewhere on the plumbing in this house. When I turn on more than one faucet, the pressure drops significantly. If I'm in the shower and somebody flushes the toilet, the pressure dies out. I had a plumber come change the pressure regulator and tank, but that fixed nothing. That same plumber told me that the piping installed throughout the house is most likely too small in diameter which would cause this problem. I may need to have all the piping replaced. I brought this up to Bill early on and he said he'd get it fixed, but later abandoned my entire project and refused my phone calls.
I paid extra for a memory foam carpet pad and didn't get it. Carpet tacks are sticking up everywhere cutting my feet. A baseboard is missing. My garage door is extremely loud. Whenever I brought up these problems, they brushed me aside.
Don't hire them! You'll regret it!
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