CertaPro Painters of El Paso

Contacted CertaPro Painters via Houzz.com and received a relatively quick reply to have a representative come to my home to provide a quote on some wallpaper removal and installation. The young lady came to the home within 24 hours and performed measurements for wallpaper removal and installation in various rooms. I was a little put off by some comments she made in reference to installing wallpaper versus keeping the wall painted. I was also surprised when she proposed painting over current wallpaper versus removal and proper wall repair and painting - to save cost - a method that is undesirable in my experience. Although I could look past any of these odd moments, I won't have to....they never called back or provided a quote for the work. Very disappointing. I'm not sure if they just didn't want to the job, but if you advertise a service (wallpaper removal and installation) and a potential customer is looking for this service and willing to pay for it, it seems you may want to provide the quote to the customer as requested. This is more unfortunate for them as I am still going to have someone perform the work and its a shame as I have a lot more painting work - both interior and exterior - as I prepare my home for rent.