IBP Atlanta

Bottom line they wasted 6 weeks of my valuable time, made promises they could not deliver. They are either incompetent or tend to lie to get out of doing a contracted job commitment. “Caveat emptor”. IPB Atlanta/Wilson Insulation – Sent a sales representative to bid a gutter and leaf protection for my house. I accepted their bid for $2500 and contacted the office to schedule an installation. They requested a 50% down payment, which I sent immediately. It took about another week to get on the schedule. The first visit was four workers and two trucks. I was told that they did not have enough of the proper equipment to reach gutters to be replaced in the rear and some of the gutters to replace were incorrectly marked on the work order. It took another week to get an appointment and two workers appeared and they could not reach the areas they needed to replace the gutters and the rain would make it to dangerous to walk on the roof. Another appointment was made for a week later.

I had a disappointing experience with work done at my rental unit. Work was not completed as expected in the initial appointment. I had to go out of my way to get the sales rep access to the space to confirm the work wasn’t done, then coordinate the crew coming back out, then go verify the work myself. When I asked for some reprieve (a courtesy discount for my troubles), the response was that the work was done, period. No thank you.