I rented an apartment from them. They were nice people. One time the window until AC broke and they reimbursed me for the cost of a new one. The only problem (and the reason for taking off a couple of stars) is that they unfairly kept my security deposit. I put a lot of time and effort into cleaning up the place when I left but they said I left it in disrepair. Totally untrue, a friend helped me clean up and was shocked when I told him they weren't giving me my security deposit back.