A & C Trades and Services

I would like to thanks Linda. She called me late on Friday evening and sent a technician the next morning. By 11 am my heating system was working again

A&C was very responsive to all our communications and was very easy to work with. The geothermal furnace they installed is very quiet and energy efficient. We had an unrelated issue that needed to be resolved before the final steps of the installation could be completed. Once that was resolved they returned to our home to finalize the job.

Solid professionals, cleaned up and did very neat work. Overall a very good experience. I would recommend A&C trades to anyone needing heat and air work.

A & C Trades and Services installed a geothermal heatpump at our residence to replace our propane furnace and conventional air-conditioning system which were nearing the ends of their useful lives. We decided to install a geothermal heatpump because of the ever-increasing cost of propane and the availability of relatively inexpensive TVA electric power in our area. A & C Trades began work on our installation within a very short time after we accepted their proposal in late January 2015. They were one day from completing the work when our region was hit by an ice storm and two snowstorms, which caused our electricity to fail. We were out of power for nearly 24 hours. When the utility company began restoring power, the power surges damaged the controller board in the propane furnace, rendering it only intermittently operable. A & C Trades did the best that anyone could have done under such difficult circumstances. They finished the job as soon as possible, taking into consideration the near-impossibility of reaching our house because of the snow and ice on the roads. They did a neat and clean installation of our heatpump, meaning that they did not track dirt into our house, and they cleaned up the jobsite well before leaving. A & C Trades is very knowledgeable concerning geothermal heatpumps. They are the largest installer of residential geothermal heatpumps in the State of Tennessee. They were able to answer all the questions about geothermal heatpumps that we posed to them. We are pleased with their work, and we have already recommended A & C Trades to friends who are considering replacing existing HVAC systems or building new homes.

The crew extended their normal workweek to complete the Watersource Heat Pump Unit installation because the former airsource heat pump had been removed and it was rather warm weather. Work was done neatly in appearance and professionally. Crew came back promptly to finish a filter installation and to make some tweaking adjustments. The system is performing well.

We had a horizontal geo-thermal system installed during the construction of our house. We also had them co-ordinate the installation of our natural gas piping and duct work. They provided a very competitive bid for doing the work which enabled us to afford this type of HVAC system. They did an excellent job installing the in-ground pipe work (despite our very compacted soil), and connecting up the system as well as explaining the system's operation. To date the system has been running excellently and we have noticed lower utility bills.

A&C Trades and Services installed a Bosch water source heat pump for us and we are very pleased with the system and with the quality installation. Nathan and Curtis did the bulk of the customer interface and site visits, and the installation went very well. There were some minor issues that were dealt with promptly and to our satisfaction. It has been about a year, and the system is performing flawlessly and reliably, and their recommendation of an Ecobee thermostat was an excellent choice. I can and do recommend them as a quality installer and feel they would do an excellent job for anyone needing a new system. Frank Cable

The knowledge and experience of the A&C Trades staff really stands out through the quality of their workmanship. The professionalism of everyone involved in our project is outstanding.

Installation of 8 ton Geo-thermal unit, supply and returen duct work (including duct work for cooktop vent), along with tankless water heater with associated gas lines and necessary vents. A&C Trades was, from the beginning, responsive, prompt, and thorough. The staff was knowledgeable of the industry and gave honest, complete, answers to questions that made owner feel like part of the team and not just another number. On the few occasions when answers weren't known right away they did research and were good about following up. After the project was complete, they continued (and still continue) to follow up and be responsive.

Quality materials, work and a depth of knowledge to be able to explain how the system works to an engineer to his satisfaction. Follow-up service and communications have been excellent, and results have been as advertised/expected. Would definitely recommend to friends, family, and strangers online like you!

The folks at A&C Trades were great to work with and very knowledgable. They did a neat and clean installation. We are very happy with our geothermal unit and the job done by A&C. We would recommend them to anyone wanting a nice and professional job.

A & C Trades' knowledge and professionalism really shined through in our project. Other companies we interviewed claimed to be able to provide a suitable solution but when their plans came in it wasn't even close. The plan and execution provided by A & C was top notch. We ended up with an extremely efficient system that works well within our unique space constraints. Nathan and his team exceeded all of our expectations. When it comes to efficiency and design excellence, there is no one better in East Tennessee. Joe and Ariane O'Connor Island http://gentletouchportraits.com/client-galleries/landscape-lighting-lenstevejoe/