Design Platformさんへのレビュー

I'm hopeful that ours was an isolated experience. In nearly every way, we were disappointed, frustrated and let down. What started out as a $40K estimate ended up being more than $100K and this had next to nothing to do with change orders or high-end materials/plumbing fixtures and everything to do with Design Platform's mistakes, delays and mismanagement of subs. The project was simple--a master bathroom renovation with some cosmetic changes to our master bedroom. It was supposed to take 6 weeks and instead it took more than 6 months. To save costs, we picked up many of the fixtures ourselves with measurements given by DP....they sat on these fixtures for months and then most of them ended up not working because they measured incorrectly. Tile installation was a disaster--took several times over to install simple penny tile--racking up countless hours of time that we had to pay for. Materials were strewn all over our lawn (excess penny tile buried by one of our trees) and a roofing company recently noted that the penetration for the air conditioner was not sealed properly, allowing rain to seep through the roof and ceiling. We continue to have problems with the air conditioner units that they pushed hard for--their responsiveness has been terrible and it's just one excuse after another. They are nice people, but we found their attention to detail, responsiveness, efficiency, and overall project management to be terrible. It wasn't until the very end of the project when they hit us with another $15K in additional charges--well outside the already ballooned budget. I should have known better--I work in commercial real estate and should have followed my own advice in getting three bids....hopefully you will be much smarter than I was!