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“I have worked with Custom Improvement on several projects in my home the largest of which was a complete redo of our media room. They are professional, knowledgeable, extremely responsive to all questions and/or issues and they are easy to work with. They do not try to upsell or make things overly complicated. All installations took place in a very timely manner. I would highly recommend this company.”

“Alex thinks of EVERYTHING! I have used his firm now on two projects in the south end of Boston and could not be more pleased - the excellence in service is matched with the excellence in product. 5 Stars no doubt!”

“Great service connecting my main floor TV up with an infrared connection to avoid needing to have my cable box and DVR in the room. Brian was very responsive and very responsible. Provided all equipment and a turnkey system.”

“I needed someone to come out to mount a new TV, run wires in wall for my home theater system, and internet cables in wall, then hook everything up. After shopping around and having some people give me quotes, they told me they would have to cut holes everywhere and asked for an outrageous amount of money to do so. I felt very pressured to do the job and kept getting calls nonstop. I had the pleasure of having Smart Guys come out for a quote. Instead of just telling me they need to cut holes , they gave me a great alternative which I never thought of! They also went through how Sonos (wireless speaker system) would work with everything, and were friendlier and more professional than anyone else (also by FAR the most affordable). Their efficient job completion and flexible scheduling made the whole process so easy. I recommend them for ANY job you need and will have them back when I need. Thanks again!!”

“My experience with iHome was extremely positive. As a builder of custom homes in the Greater Boston area, I hired iHome to install all security, audio and a Lutron lighting system for a custom home I built in Concord, MA. Not only did iHome deliver an excellent product, they were on time and within budget. This project was very complex, and iHome's staff was knowledgeable, professional, and courteous. I look forward to working with iHome on future projects.”

“Very prompt service. Installs are very neat and clean. They are very knowledgeable about their services. We have used them for several project installs and will continue to use them for future projects.”

“By far; the best A/V company around. Kirk and his team do a great job. Best of all, Kirk is friendly and helpful with advice and support after the job is completed. Use SSAVI and you’ll be happy you did.”

“I 've been working with this group of professionals for a couple of years as I upgraded the technology in our home. They sell quality products, are very responsive to my call and are a wiz at solving tech problems.”

“I think customers want to deal with people that they can trust, people that are going to make good recommendations on equipment, and people who know how to install and service that equipment after the fact. Brad Smith's people at Audio Video Design are simply outstanding. They are some of the best technical people I’ve dealt with...I found the attention that we got very focused, very timely. They worked in cadence with the rest of the construction of the home and did a magnificent job over what was essentially a two-and-a-half year project. And they stuck with it every day. We’re very pleased with the outcome....We’re looking forward to a long relationship as we add additional equipment and functionality to the our system. Frankly, I think not only have we engaged a company that did a terrific job for us, but I think we found some real friends.”

“I bought an installation service for a tv wall-mount through Costco, and apparently Costco partners with SDI. They did an excellent job. They were very patient answering my questions and provided sound advice about universal remote options without trying to sell me more than I needed. Highly recommend.”