Downingtownのドア専門店

“I believe that this company might be an internet scam. Almost four months ago I gave them a 1/2 down payment to manufacture doors for me. They are now one month late delivering them and are not responding at all to my requests for information. Since writing the above review, I have received my doors. So, Kestrel is NOT an internet scam. The good news is that the doors are absolutely beautiful, perfectly engineered, and of the highest quality. The parts are solid and to spec. They exceeded my expectations by a long shot. The bad news is that my 3 month work order took 5 months to fill and, until the sales manager contacted me directly (because I became a publicly disgruntled customer by posting the first two sentences of this review), communications with the company were incomplete, terse, and unsatisfactory. I felt that I was being treated like an idiot until Jim, the sales manager, took over communications with me. The delays required that I reschedule my construction work three times. If you can find someone in the company to keep you up-to-date, answer your questions clearly, and treat you professionally, the quality of the work makes dealing with the scheduling problems worth it.”

“Larry Harkins has been our window and door representative for 6 years. He is very knowledgeable and responsive to our needs. Larry is always available to answer our questions and his service is excellent! I highly recommend him and I tell others about him whenever I have the chance.”

“These guys sold me some of their beautiful sliding door hardware, and I could not be any happier. The product is very nice and the service was better. I would recommend them to anyone. Thank you White Shanty. Suann”

“High quality products an d service. Respectful, informative, helpful. Can be pricey due to such high grade but very worth it, and the offer Excellent discounts for returning customers.”