Mapleのリノベーション会社

“Overall, we were very happy with Penguin and the finished product was of high-quality. Claudio, our finishing supervisor should get an 11/10. He showed incredible professionalism, skill, and commitment to making the customer happy. He ensured all the issues we faced were rectified. He was so personable, responsive to our needs, and genuinely knew his stuff. If Penguin has any concept of what is good for their company, they will make sure he never leaves and promote him right to the top. People who were also particularly helpful and clearly put the customer first include Robert, Joe and Angelo. They all played their part in trying to make the process as smooth as possible. Along the way, our primary frustrations were of the poor communication. We often had no concept of which trade was coming and trades sometimes did not know how to access the lockbox. The Calendar was not updated beyond the first day. Probably the biggest frustration was the lack of presence or availability of our assigned site super, Walter. Severe floating floor and issues with sanding of the walls could’ve all been detected along the way. Instead, they had to be dealt with at the end of our project and only thanks to Claudio were they addressed in a thorough manner. After these issues, I do think Penguin would benefit from having a customer care service or quality assurance department which the customer could reach out to throughout the duration of the project. In our case, we often did not know who to communicate with for a given issue and ended up calling multiple people at one go. Needless to say, this took time and added stress and for the premium that you are paying, this should not happen. My advice to any future customers would be to make sure you know exactly what you want done ahead of time and have a very concise plan. Things move very quickly and there is very little margin of error to fix things. As a result, I think it is imperative for homeowners to be involved in every step of the project to make sure any mistakes can be fixed right away. Despite some of our minor frustrations, clear positives were there adhererence to a promised timeline, the very professional trades, scheduling flexibility with the start date depending on our schedule, the high quality of finishings, and again, the amazing Claudio. His help at the end of the project almost made us forget our frustrations during the project. He truly is a star and his commitment to customer satisfaction went above and beyond what we had expected. Overall, we are so pleased with our basement and are already thoroughly enjoying it. We would highly recommend Penguin (as long as Claudio’s part of the package), and would not hesitate to use them again.”

“Beautiful results done within my budget. Achieved clean, modern contemporary look that I was hoping for throughout my house. Would definitely recommend their services.”

“Adams Home Improvement Solutions provided honest and reliable work for our home. Our project was finalized and started within a short window, and while we ran a little longer than originally expected, some of the delay was due to decision-making or having materials available. The work crew was great, always on time, and nothing was ever a problem to ask; they were a pleasure to have work on our home. The quality of work was to a good standard, and I have no hesitation in recommending Adam's Home Improvement Solutions.”

“We planned a major renovation of our house, requiring removal of many of the main floor structural walls. I met with multiple contractors but ultimately chose Matt and his team, due to their extensive experience and competitive quote. Boy am I glad I did! Matt and his team were professional, on time, and worked within our budget. We changed our minds on a few things as the project went along and Matt quickly adapted to make things work for us. Matt went above and beyond to ensure we were happy with the final product. Ie There was a post too close to my open-concept kitchen and I asked Matt to move it. Moving it was very difficult as it required creating a new footing in a very tight basement but Matt and his team delivered. I'm very happy with our experience and highly recommend Matt and his team!”

“Rose Gold homes is a great customer of ours and we have completed several successful renovations. Their attention to detail, customer service and quality workmanship sets them apart! I would highly recommend Rose Gold to anyone. To many more successful projects together!”

“Hi. I am a realestate agent & love selling beautiful homes. Andrea - the owner of ADM just re-modeled a listing of mine - I am telling you it went from dated to fabulous in a couple of weeks! She & her team did a wonderful job & are so easy to deal with. I have had the house on the market 1 day & already have a very interested buyer & several showings booked. The house was on the market for 6 months with another realestate company & they got no offers. Andrea also re-did the kitchen & living room of a friend of mine & it too went from 1950's drab to fab - my friend is now contracting to do the rest of the house. Another friend of mine has had her redo the whole upstairs and loves it. I also recently visited a home Andrea did for the annual Pickering College Xmas tour - I was really impressed - she did a make-over of the whole house & it showed marvelously! And she also recently showed me a huge house she has been doing over the years as the owners change with the times & this house was unbelievable - the crown mouldings, the kitchen, the hand-painted murals - all very impressive. I also sold Andrea a beautiful Frank Lloyd Wright style home that was a bank repo & in agonizing condition - you should see what she's done for this home. I can't recommend her enough - if you need anything done - ADM is your team. Call me if you need any more info - Marla Lewis - www.lewisandlewis.ca”

“Shaila is a true professional and was a pleasure to work with. She helped us from staging our house to sell (which sold in 2 days) to renovating, designing and decorating our new place. Shaila is extremely creative and an "out of the box thinker." She has a real attention for detail and will go the extra mile to make sure you are happy with the end result. I will continue to use Shaila on all my future jobs.”

“The best designer and general manager/contractor of a construction site I've ever seen. Hire her and you cannot go wrong. She has great trades, great taste and hustles to get your job done. She completed a total gut of my 1250 square foot condo and a complete gut of a 2400 square foot house and they turned out spectacular.”

“After 5 years of living in our midtown bungalow and growing our family, it was time for us to overhaul our home. Our 1941 house had not been renovated since the early 80s. The bedrooms, kitchen and living areas were all on one floor, and the feel was drab, dark and tired. After several meetings and quotes with designers and contractors, hiring Bridgemont Properties was the easiest and best decision we could have made. The quoting and ideation process was clear, organized and highly professional. Marion and Rocco immediately put us at ease with their excellent design ideas and creative use of space and colour. Everyone working on our home during the months of the renovation taking place were courteous and skilled. Work was always done on time and Bridgemont Properties remained cognitive and respectful of our deadlines and budget. Their constant, thorough communication and responsiveness kept our family so at ease during the process. Marion and Rocco’s collaboration and imagination was astounding. The design, decor and incredible use of colour most certainly created the ‘wow’ factor we were looking for! Only Bridgemont Properties could have executed this incredible transformation of our urban space. What was once a small, dreary bungalow became an open, airy and bright urban oasis. We have absolute confidence in the workmanship - which is paramount. From the very first meeting through to the ecstatic reveal…we were delighted with every step of the process. We have recommended Bridgemont Properties to several friends and colleagues. We are so happy with our beautiful home and look forward to many more happy years there thanks to Marion and Rocco!”

“POSCHE. Design & Build did a great job remodelling my kitchen. They were able to work well with the constraints of my space. They brought some great-looking samples for me to choose from and made excellent choices on elements that I deferred to their designer at One X One Designer, Hilda Mohseni. They showed dedication to delivering a quality-looking kitchen, redoing the cabinet rope lighting on their own accord when they thought they could do better. The POSCHE. team showed tremendous pride in their work, and superb skills in levelling out a bowed floor to even all the lower cabinets. Just a phenomenal team to work with. Highly recommend POSCHE. Design & Build.”