レビューを書く
https://www.houzz.jp/pro/yorktowne-cabinetry をコピーしました
プロフィール
American Made. American Strong. Welcome to Yorktowne®, where you’ll discover casual elegance crafted to last a lifetime.
Yorktowne Cabinetry offers a nearly limitless array of styles, wood finishes and customizable cabinetry to create built-in furniture for the kitchen, bath, and other living spaces throughout the home.
Every cabinet is engineered to last and backed by a lifetime warranty. Our commitment to craftsmanship begins with our product designers who create better solutions for the ever-changing American home, and continues with our craftsmen and women who bring the innovations to life. Our choice to use local forests and manufacture cabinetry in the United States shows our commitment to sustainability and country, building a future for generations of employees, customers and consumers.
サービス内容:
Kitchen Cabinetry, Islands, Wood Hoods, Decorative Accessories, Glass, Hardware, Stylish Storage
対応エリア:
Nationwide
受賞歴:
Yorktowne is a proud member of numerous key industry associations including theU.S. Green Building Council (USGBC), the American Society of Interior Designers (ASID), and the National Kitchen & Bath Association (NKBA).
業種
キッチン・浴室リフォーム
メニューに戻る
事業内容
会社名
Yorktowne Cabinetry
電話番号
+1 800-476-4181
住所
10501 10th Street
Waconia, MN 55387
フォロワー
メニューに戻る
レビューを書く
Yorktowne Cabinetryに対するレビュー 18件
新しい順
The worst experience of a 11 month renovation
Yorktowne apparently could care less about their customers. waiting for final correct cabinets from April (it’s December)
2023年12月10日
HouzzUser-491695342
平均評価:5つ星中 星1
Horrible company. Cabinets took months to come in and when they came in, one cabinet was damaged, several came in the wrong color, and a few were the wrong size. The cabinets were reordered and again, they sent the wrong cabinets a second time.
Weeks have gone by after a second reorder with no end in site. The expected arrival date has come and gone. Never, ever order from this company. Worst experience. If I could give Yorktown zero stars I would.
2023年4月18日
HouzzUser-448101354
平均評価:5つ星中 星1
I'm extremely disappointed in the quality of this product. I spent $20,000 on cabinets for my kitchen and waited 3 months. I was fine with spending the money and waiting for what I thought was going to be a quality product but after recieving my cabinets I am met with stripped out screws which results in sagging doors as well as missing knots or knots that look like they were infested with worms. I also have cabinets with wood that is split and seperating. I realize "wood is wood" and it is a natural product but where is the quality control? Its too late for me but I hope this review finds someone else before they make the same mistake I did.
2022年11月6日
zayat construction
平均評価:5つ星中 星1
In my 20 years in business, my experience with Yorktowne was literally the worst we’ve ever had. I was testing out a new cabinetry wholesaler, so I referred 2 of my clients to them and they hooked them up with Yorktowne. Cabinets took 3 months to arrive even though we were promised 6-8 weeks. Some of the items came damaged so we had to order replacements (which took another ~8-10 weeks to arrive). We were given delivery dates that came and passed, no end in sight. Each project took about 5 months to complete because of delays on Yorktownes end. Terrible terrible experience.
2021年6月25日
Yorktowne was described to us as a high quality midrange cabinet company. Overall, the cabinets are good, but the customer service is atrocious and they lack attention to small details. There are many, high quality alternatives for similar cost and if we were to do it over, we would have went elsewhere. In fact, I would seriously recommend that you consider a different company and save yourself frustration.
Pros: cabinets are solid and the paint quality was excellent. However, that should be expected for the price.
Cons: customer service/communication is abysmal to atrocious. We did not receive a hood component. Six months and innumerable conversations later, we finally have a delivery date. They frequently invoke COVID as an excuse for incompetence. If you ever forget that there is a pandemic, call them. If you get someone on the phone, they are sure to remind you.
Small details that you would expect for the price were totally overlooked. They sent too few shelf holders/supports. Cheap, plastic holders but still.
The drill holes for a shelf were off by 1/2 inch, which would have been perfect if we were planning to build our house on a tilt, but alas we chose to make it level. That is still pending repair, but it is COVID so we will see.
Do yourself a favor, don’t purchase.
2020年12月17日
HouzzUser-770827586
平均評価:5つ星中 星1
Bathroom remodel - we choose Yorktowne cabinets a major mistake we have come to regret. 1st set of cabinets delivered and installed June 2020. The cabinet finish on the doors and drawers was at best poor quality. 2nd set of Yorktowne cabinets (replacing 1st set) was delivered and the cabinet finish was worse than the 1st set. 3rd set of Yorktowne cabinets (replacing 2nd set) was delivered and yet again the finish was poor quality. Also the 3rd set was listed as "code blue" within the Yorktowne system i.e. cabinets were suppose to be followed through the manufacturing process and approved for shipment by Yorktowne management. It is now November 8th & we are 6 months into the bathroom remodel with no end in sight. Also the Yorktowne management team has and continues to be invisible. I will not include names in this post however none of the management team we have worked with have ever proactively reached out to discuss the ongoing issues. ALL COMMUNICATIONS HAVE BEEN INITIATED BY MYSELF OR THE INSTALLER. I would advise anyone considering the purchase of Yorktowne cabinets to choose a different cabinet vendor or be prepared for a 6+ month project with no end in sight.
2020年11月8日
K & B Renovations, Inc.
平均評価:5つ星中 星1
Never go with Yorktown cabinets. As a contractor, we went through Studio 41 and were told this was a good company. After multiple stain problems and cabinet problems we are still faced with poor incorrect stain matches to mention a few problems. It has been months getting anyone to help us.
2020年7月27日
John Nelson
平均評価:5つ星中 星5
Take advantage of every inch of space with the maker's three-drawer corner base cabinet, shown here in the new Java finish. Uniquely shaped drawers eliminate the need for awkward blind corner cabinets, and increase functional storage space by 35% compared with a Lazy Susan, the maker says.
Iconic cabinetry stands out for its selection of door styles in transitional, contemporary and traditional style. Iconic doors are available in full or half overlay. ¾-inch solid wood face frames. ½-inch laminated furniture board construction. For even more strength, upgrade your sides to ½-inch plywood. Soft-close doors and drawers standard.
2018年8月13日
Cabinets with recessed plywood panel do not hold lacquer coat or even stain when exposed to surface water. This is a very cheap product. We now will be replacing 4 *doors* sadly with the *same* product given we have to match the rest of the cabinetry.
2018年3月11日最終更新日:5日前
Yorktowne Cabinetryからのコメント:
Hello Robin. Thank you for sharing your concerns. We take pride in the craftsmanship of our products and are sorry to hear that your experience has been unsatisfactory. Please contact our Customer Care team if there's anything else we can do to help: 1-800-476-4181
VanPelt Woodworks
平均評価:5つ星中 星5
We are a Yorktowne Cabinetry dealer in southern California. They are by far, our favorite cabinetry. With so many choices in door styles, finishes, and SKU's, there is literally something for everyone. Quality craftsmanship and stellar customer service, Yorktowne is the best!
2017年8月3日
KOL KITCHEN & BATH
平均評価:5つ星中 星5
We have featured Yorktowne Cabinetry in our showroom for over many years and also used them on various kitchen, bathroom and office projects. They offer a great variety of styles and modifications for custom cabinetry options. They are easy to work with and have a great customer service team.
2016年11月10日
Yorktowne Cabinetryからのコメント:
Thank you so much for the review. We are proud to do business with such a well established business, the Kol Kitchen & Bath, Inc for so many years. We will do our best to continue to provide your company with high quality cabinetry to maintain the Kol Kitchen & Bath's high level of standard that you expect for your company and your customers.
amybyrnes13
平均評価:5つ星中 星1
After six weeks of living out of boxes and eating off paper plates, our gorgeous Yorktowne kitchen cabinets arrived Friday. We oohed and aahed as our builder pulled them out of their boxes and then our jaws dropped when the base cabinet for the sink emerged and we discovered it was not the Harbor Mist finish like the rest of the order but a completely different color.
After some speedy phone calls with our Yorktowne designer to see how quickly we could get the right piece to complete the installation, we were told we would have to wait another two weeks. Period. This despite the fact that the error lies solely with the cabinet manufacturer as our order clearly stated the Harbor Mist finish.
While I am so far delighted with the product, I am disappointed with Yorktown’s customer service. I assumed they would have bent over backwards to expedite the production and shipment of the correct cabinet so we could continue the installation process. Instead we are looking at a few more weeks before we are able to move forward with counters and floors and painting.
Obviously, I am frustrated.
2016年3月7日
Yorktowne Cabinetryからのコメント:
Amy – I’m so sorry to hear that you are disappointed with the service you received on your Yorktowne kitchen. At Yorktowne Cabinetry we take pride in manufacturing quality cabinetry for all of our customers. Our products are “built to order” which means that we do not stock any parts or pieces in our factories. Orders for replacements are expedited through our factories within 6-7 business days (Monday-Friday). This process consists of cutting and machining all the parts and components needed for your cabinet, a combination of machine and hand sanding required prior to our multi step finishing process to ensure a durable and long-lasting finish, then your cabinet moves into the assembly phase of construction and finally packaging and shipping. All of our cabinets are shipped out on our trucks for delivery. The delivery process can take 2-4 days based on your location from our manufacturing facility. Due to this complicated process we are unable to expedite this process any quicker than we currently offer. If you have any additional questions please don’t hesitate to reach out to our customer care representatives at 1-800-476-4181. In order for our care representatives to locate your order within our system, please provide them with the name of your Dealer (who you purchased the cabinets from), Order Number, Job Name and PO Number.
メニューに戻る
アイデアブック 10件
Yorktowne Cabinetryさんに問い合わせる
人気のキッチン・浴室リフォームを見つけましょう
DIY もいいけれど、美しく完璧な仕上がりを求めるなら、その道のプロに依頼してみませんか? 世界中250万人以上の住まいの専門家が集まる Houzz では、あなたにぴったりなMN Waconiaのキッチン・浴室リフォームを簡単に探せます。
Waconiaの住まいの専門家のレビューをチェック
どのキッチン・浴室リフォームに仕事を依頼しようか迷ったとき、参考になるのがレビューです。特にWaconiaでの事例に関するレビューを読めば、 キッチン・浴室リフォームを身近に感じられることでしょう。また、質問や気になることは「相談・情報交換をする」ページに投稿して、専門家の意見を聞いてみましょう。
近くの人気キッチン・浴室リフォームに相談してみましょう
お気に入りのキッチン・浴室リフォームが見つかったら、Houzz で専門家のプロフィールを見てみましょう。そのキッチン・浴室リフォームの紹介文や事例写真、連絡先を確認したり、メールで相談や見積もりの依頼もできます。また、専門家から集めた見積もりなどの情報は、相談先リストでまとめて管理できます。
コメント (11)