プロフィール
サービス内容:
Basement Design, Bathroom Design, Bedroom Design, Bespoke Bathroom Vanities, Bespoke Bookcases, Bespoke Cabinets, Bespoke Fitted Furniture, Bespoke Home Bars, Bespoke Kitchen Cabinets, Bespoke Kitchen Pantries, Bespoke Media Units, Bespoke Walk-in Wardrobes, Boot Room Design, Complete Kitchen Renovation, Conservatory Design & Installation, Design Consultation, Dining Room Design, Entrance Design, Floor Plans, Furniture Selection, Home Cinema Design, Home Office Design & Construction, House Plans, Interior Design, Kids' Room Design, Kitchen Design, Living Room Design, Nursery Design, Pantry Design, Playroom Design, Project Management, Shower Room Design, Space Planning, Utility Room Design, Wardrobe Design, Wine Cellar Design, Home Office Design, Home Gym Design & Construction, Kitchen Renovation
対応エリア:
London, UK, Europe
受賞歴:
BIID Registered Interior Designer ARB Registered Architect
事業内容
会社名
Yoko Kloeden Design
電話番号
+44 20 3856 4590
ホームページ
住所
St Margarets
London, Greater London TW1
イギリス
平均依頼コスト
GBP 180,000 - GBP 2,000,000
フォロワー
Yoko Kloeden Designに対するレビュー 42件
Thank you so much for your kind review. Our team thoroughly enjoyed working with you on your first flat in London. Thank you for being an amazing client and wish you many happy memories made in your new home.
As a design firm, we understand that visualising spaces before they are created can be a complex process. We employ various tools, such as 2D rendered drawings, materials, images, and 3D sketches, to effectively communicate our designs. We also provide detailed specifications, including dimensions and supplier documentation, to ensure clarity and obtain client approval before moving forward with production. We are always available to offer consultations and address any concerns or confusion that may arise during this phase.
Regarding your specific project, we want to emphasise that all the designs provided were reviewed and approved by you. However, we understand that sometimes, despite our best efforts, certain aspects may not align with your initial vision or expectations. It could be due to difficulties in visualising or a change of preference. We recognise that this can be one of the most challenging aspects of our work and, as a result, we offer multiple visualisation options to assist our clients in making informed decisions in our updated process.
Keeping our clients informed about what is included in our contract and what is not can also be a complex task. In your case, we were not aware until later in the project that you were comparing our deliverables with another designer's work for a different project. It is important to note that each contract and scope of work is unique, tailored to individual clients and their specific requirements. We now realise the importance of reinforcing contract terms throughout the process to avoid any misunderstandings, and we have incorporated this into our updated procedures. We are always open to discussing and accommodating changes to the scope when necessary.
Regarding your mention of other clients, we take the privacy and confidentiality of our clients seriously. We are unable to verify how you obtained information about other projects or clients. However, we are grateful to have a strong client base who consistently recommend our services and entrust us with their projects. If any current or past clients have concerns or unresolved issues, we encourage them to reach out to us directly so that we can address their needs promptly and effectively. Our goal is always to provide the best possible service and exceed our clients' expectations.
Once again, we appreciate your feedback and the opportunity to clarify these points. We value your input and strive to continuously improve our processes to ensure client satisfaction.
We are looking forward to working together in our next projects!
We had a fun working with you and we hope you will enjoy your home for years to come.
Yoko Kloeden Design 平均評価:5つ星中 星5 |
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