Wilson Design Associates

In late fall of 2022, I began working with Joe to seek design ideas for an island I had recently acquired. Joe appeared friendly and enthusiastic about the project when he arrived. He took numerous photographs to gather inspiration, and I provided him with a list of at least 10 specific things I wanted to incorporate into the design. However, when I received the design, I was disappointed to find that Joe had only addressed two out of the ten items I had requested. What's more, he didn't even reference the photographs he had taken during his visit. Naturally, I expressed my dissatisfaction with the outcome, considering that the company policy only allowed for one revision. I believe that a revision should involve addressing the original requests before proceeding with any additional changes. When I communicated this to Joe, he didn't seem pleased and instead dismissed the need for a detailed discussion of the drawing. He insisted that if I wanted it, I would have to pay for the revisions before I even saw them. It's disheartening to see a company operate in such a manner, disregarding customer satisfaction and failing to fulfill the agreed-upon requirements.

My husband and I have used Wilson Design Associates for a large backyard project and were extremely happy with the quality and scope of the landscape design that Joe provided us. We had commissioned several other designers prior to meeting Joe Wilson and Joe’s design far surpassed any of the other designs. Joe has a passion for what he does backed up by wealth of knowledge, talent, technical skills and work history. The combination allows him to come up with a truly unique high-end design. The elevations were included along with the large color drawings, which impressed our pool builder and made his job easier on such a unique pool design. We would highly recommend Wilson Design Associates.