Willow Bath And Vanity LLC

I have had a terrible experience with ordering a vanity from here. Although it shipped quickly, after my contractor came to install it we realized one of the sinks was shattered during shipping. Willow said they would ship a new sink, but it did not ship for 2 more days and required me to call to ask them again to please ship my sink ASAP. After the sink arrived, my contractor paid a second visit only to realize the brackets to install the sinks were missing. After a second phonecall to Willow I asked for some sort of a discount/partial refund to make up for the huge inconveniences, wait times and additional fees I have had to pay to my contractor for now three visits for a simple vanity install. Willow offered me a $50 refund on a $3000 vanity. They refuse to offer me more since I used a 10% coupon when I purchased the vanity. I find this all very insulting. While it is a nice vanity, I will not ever order from Willow again due to their warehouse issues and poor customer service.