Deltec Building Company, Inc.

0 STARS Like us, many may see building their dream home as a triumph and perhaps the most significant purchase they’ll make. That was our perspective when in 2019 we bought a Deltec Homes Shell Package and entrusted their in-house Contractor Deltec Building Company with our hopes, dreams, and a big chunk of our life savings. We feel we wouldn't wish the 3-year nightmare Deltec forced us to endure on our worst enemy. Deltec's website promotes them as a “premier custom green builder of uncompromised quality and integrity.” Our own personal experience makes it hard to believe any builder who talks about “uncompromised quality” and “integrity” and whose online videos promise that “excellence is the only outcome” and “good enough is never acceptable,” could fail so completely and spectacularly. We feel that despite charging us custom home prices, Deltec was barely able to produce a level of quality typically found in low-end production homes. Code violations, carelessness and inferior workmanship has forced us to repair, rebuild or completely replace a substantial portion of the materials finishes and systems throughout the yet to be completed home. In our opinion, DBC’s failure to follow THEIR OWN building plans and contractual commitments, their general lack of supervisory/organizational competence, horrible attitude, pitiful communication, and blatant disregard for their responsibilities to us as customers, has resulted in serious problems virtually everywhere throughout our home. Our first day in the home the septic system backed up into the house, overflowed the tank and ran onto the property because they failed to correctly connect the sewer line to the septic tank. The metal roof still leaked even after being replaced 3 times. Most if not all the exterior siding needs to be replaced due to careless damage or incorrect installation. Doors don't function properly because many of the walls are out of and plumb. Windows are hard to open due to out of square frames. Windows and doors weren’t flashed according to code. 2 structural engineers were needed to correct the defective deck undercarriage to safely carry the weight of the floors above. The soffit is falling out, floating vanities are falling off the walls. While they may disagree, we feel hard pressed to think of a single aspect of the project that Deltec executed correctly. Worse is that we find new issues every day and its distressful to have no idea if, when or where Deltec’s defective workmanship will pop up next. As a result of the unbelievably poor quality of work they performed and the poor treatment we felt they subjected us to, we filed a complaint with the NC Licensing Board for General Contractor and in Jan. of 2022 they launched an investigation into Deltec’s practices and conduct which remains open. In Nov. of 2022, rather than accepting responsibility for their failure and correcting the remaining issues they alone caused, Deltec simply breached the contract and walked away.