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The Most Trusted Place to Buy Travertine®
受賞歴:
Inc. 5000: Inc. Magazine's List of Fastest Growing Companies in America: Three Years in a row! Better Business Bureau Accredited with Zero Complaints
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事業内容
会社名
Travertine Mart
電話番号
+1 800-556-9720
ホームページ
住所
2516 SW 30th Ave
Hallandale, FL 33009
平均依頼コスト
$1,000 - 100,000
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受賞歴
Houzz アワード (6)
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Travertine Martに対するレビュー 51件
新しい順
HouzzUser-724934263
平均評価:5つ星中 星1
We wasted thousands of dollars on premium select ivory swirl travertine from travertine mart. The quality of the stone is terrible. I contacted the company with my concerns during installation and they wanted me to photograph and count every single bad stone. We ordered 6 pallets and about 40% of each pallet was poor quality. There was no way we could photograph and count every single bad stone. I did send photos of about 25 stones and was told most of it was normal variation (it is not- we had a local stone company come look). Now, a year later, the stones have continued to deteriorate on our patio. There are large holes appearing that were not there previously and the patio looks terrible. I have no idea why anybody would give this company a good review. We wasted thousands of dollars on this. The stones were NOTHING like the samples we received. We will eventually have to replace our entire patio. At this point I am just hoping nobody hurts their feet this summer while I save up to have it all torn out and replaced.
2022年3月19日
HouzzUser-490908201
平均評価:5つ星中 星5
We are thrilled with how our project turned out! 16x24 silver travertine pavers look more beautiful than we expected. Will share project pics once complete!
2022年1月19日
HouzzUser-963455061
平均評価:5つ星中 星5
Completing our home renovation during covid was no easy feat but Travertine Mart was the smoothest part of the process. We pre-ordered Silver Travertine Pavers for our deck and they were delivered quickly for much less than we were able to find locally. Will return again and again as we expand the project.
2022年1月19日
Serena Lloyd
平均評価:5つ星中 星5
Wonderful product, great service. Easy to work with. The shipment came with very little, if any breakage. Good quality. Project isn't done yet, but will update with photos when it is.
2020年5月26日
Travertine Martからのコメント:
We are so grateful for your trust Serena. Thank you so much for taking the time to leave us a review! We look forward to doing business with you once again!
HouzzUser-701265842
平均評価:5つ星中 星5
Travertine mart was excellent. the online chchachchat customer service was fantastic. they were responsive and went above and beyond. I liked being able to get full service from a chat representative at my leisure. That's not something you often find. I ordered their walnut travertine french pattern and it was really nice. Very little waste and definitely under the 4 percent they quote. Vast majority of pieces were cut true to size. Very happy with the amount of holes in the travertine since i paid for premium grade. Buying from them, even including shipping to NY was over 3000 less than buying locally. Would highly recommend.
2018年9月25日
Travertine Martからのコメント:
Thank you for your trust as well as for your kind review. We at Travertine Mart truly strive to deliver an exceptional customer experience matched with some of the lowest prices and best quality on Premium Grade Travertine. We are glad you found our chat platform helpful!
We have been trying to place an order for two days... first shipping charges did not match what website estimate produced, then representative stated emails were sent but we never received them. Today finally got a corrected email, filled out all their paperwork but have not gotten the payment link. The message one receives when one calls their 800 number highlight their growth rate, awards, etc. however our experience, is the exact opposite
2018年7月13日
Travertine Martからのコメント:
We are truly sorry for the confusion. We provide an online Freight Estimator which gives customers a ballpark idea of what shipping costs could be. This amount may not be 100% accurate as transportation costs fluctuate according to mileage, fuel prices, tolls, services provided and seasonal rates. Still, our rates are highly competitive for the freight class we are transporting. Once an Estimate request is received by our team, a formal quote is sent within the hour.
The payment link was sent to your husband’s email. It seems that you were expecting a payment link to your personal email address, which we did not have on file. Unfortunately, any emails sent after regular working hours are only read by our team the following business day.
We are deeply sorry that you were not satisfied with the service provided.
The payment link was sent to your husband’s email. It seems that you were expecting a payment link to your personal email address, which we did not have on file. Unfortunately, any emails sent after regular working hours are only read by our team the following business day.
We are deeply sorry that you were not satisfied with the service provided.
Brian Troska
平均評価:5つ星中 星5
4 years ago I used Travertine Mart for the decking of my pool project. I installed 1,100 feet of Ivory French Pattern pavers. From start to finish the process of working with Travertine Mart was flawless. The product arrived on schedule with only 1 paver with a crack out of 1,100 square feet!!! I recently moved and am installing another pool which requires 2,500 sq. ft of decking which I immediately reached out to Travertine Mart for the material. Once again, my experience has been flawless. If I could give 6 stars to this company, it would be a more appropriate rating.
2017年10月12日
Travertine Martからのコメント:
Thank you Brian. It is always a pleasure to work with you.
marte_lleva
平均評価:5つ星中 星5
I ordered 2 crates of French Pattern Country Classic Travertine Pavers for my DIY pavers-on-sand project in my patio. Travertine Mart’s customer service was superb, the delivery was timely, and the quality of the pavers I received were excellent. My wife and I are happy and fully satisfied with how the project turned out from start to finish.
2017年10月7日
Travertine Martからのコメント:
Thank you Marte for sharing you experience with us. It was truly a pleasure working with you!
Gina
Gina
Julia Haimes
平均評価:5つ星中 星5
Great company, great delivery and Patricia was awesome! Would recommend them highly. Its nice when a company actually cares about the client.
2017年8月14日
Travertine Martからのコメント:
Thank you Julia. It feels great to hear your feedback.
Kathleen Johnson
平均評価:5つ星中 星5
We chose Travertine Mart for our project for a number of reasons. Their product was high quality, the price was very good, and the people were
exceptionally professional, knowledgeable and NICE!
We were always kept informed of each step in the process from first look at the product thru delivery to our home.
I would definitely recommend Travertine Mart to anyone looking for this product for their project.
Thank you Gina.....and the team at Travertine Mart!
2017年8月9日
Travertine Martからのコメント:
Dear Kathy,
Let me personally thank you for your kind comment. It has been a pleasure working with you! Gina
Let me personally thank you for your kind comment. It has been a pleasure working with you! Gina
The Pavin Maven
平均評価:5つ星中 星4
Awesome products and fantastic service from Kathleen. Got exactly what I wanted, requested and received speedy shipping and received in excellent condition.
2017年6月29日
Travertine Martからのコメント:
Thank you Lauraine for your review, but most importantly: Thank you for your continued trust!
Greg Boa
平均評価:5つ星中 星5
Excellent product , customer service, price and great fast shipping.
Couldn't be happier, product is beautiful, next to no damaged pieces in shipment.
Highly recommend and will definitely use again in the future
2017年6月27日
Travertine Martからのコメント:
Greg, let us thank you of sharing your customer experience! It was truly a pleasure assisting you! We look forward to working with you once again!
Gina
Gina
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