The Tile Shop

It has been a pleasure working with Shari at the Tile Shop over the years, the showroom and customer service is fantastic! Thank you!!!

Tile Shop was extremely helpful with tile selection for our bathroom remodel. Great follow up and customer service. Very impressed with their selection and the manager was very helpful with suggestions and samples.

Amazing, Selection, Displays & Service. I went in with ideas & Kenny helped me narrow down my pieces and collaborate with my design to make my dream bathroom. He's attentive and gave me options to help me stay within my budget. I will be back for my future projects. VERY satisfied with my shopping experience here.

We love that The Tile Shop stocks so many tiles! They have a nice selection and have been able to get us what we need in short order if necessary.

Absolutely horribly structured organization. The stores stock virtually no tile and their turnaround time to get tile in will ensure that projects will be delayed if tile isn't ordered far in advance and you don't run out. Over order and you will be charged a restocking fee to return. Basically a showroom masquerading as a tile supplier. Our 2nd experience as a contractor dealing with this company has cost thousands in lost professional time. The manager, CJ Sullivan, in Kennesaw doesn't even have the authority to honor pricing and then failed to order the remaining tile for the project for delivery. His solution was to have the client drive a 4 hour turnaround trip to pick up tile in another location. The regional manager, Brian Deering, fails to follow through with pricing adjustments or return phone calls and claims that ONLY the CEO can approve a pricing adjustment. If that's the case, the CEO clearly has too much time on his hands and should perhaps spend more time working directly with his clients within the stores to understand his inefficiencies and lack of reasonable customer service. Solution to a nightmare of an experience is to blame the client. We'll see how long this business model lasts, but in the interim... there are plenty of suppliers for tile and not a single one we've dealt have such issues. A pretty showroom doesn't make up for poor service and an inefficient operation.

I refer all of my tile customers to Brittany. She is awesome! Very Professional, knowledgeable, and Friendly. All of my customers have loved her. Brittany is the best!

We have worked with Lincoln for years and he always goes above & beyond! When we need additional options he finds them. He even brings samples to us if needed! We will continue working with the Tile Shop for years to come. Thanks Lincoln!!

Mia, at the tile shop was the best!!! She helped me design the shower of my dreams, and she is great with colors! I will definitely be referring her to my friends and family when they need tile! Bonnie Purser

Brittany is a very knowledgeable and creative professional. We have worked on 3 projects together with great success and satisfaction. One of the most amazing things about Brittany is her responsiveness. She answers emails quickly even on her days off. She never fails to respond to a phone or follow up if items have not arrived in a time frame expected. I look forward to a long professional relationship.

After two years of completing my bathroom projects I am still basking in the glow of how awesome they look and feel when I walk in to them. All thanks and kudos goto Senior Design Associate Brittany Sammon. I appreciate so much how she listened to what I wanted to do and then went to work helping me put together two beautiful marble bathrooms. Her design professionalism, knowledge and work ethic is second to none and made this project a fun experience from start to finish. She truly is a real pro. Very kind and nice to work with! Wish I had more projects. I wouldn't hesitate to get her involved.

Ryan and I have worked with Brittany at the Tile Shop on multiple projects. The ordering process always go smoothly which demonstrates her exceptional knowledge of tile installation. We always have all of the materials we need which saves us time and keeps our projects running smoothly. Many customers have expressed how nice it was to work with Brittany. She has great design ideas and knows how to keep your project on budget. Bella Tile and Stone highly recommends visiting the Tile Shop and asking for Brittany. You won't regret it.

Brittany has helped me redesign 3 bathrooms, flooring and tiles for shower and tub. She also helped with the design of my kitchen back splash. I recommend Brittany to anyone who is considering a home improvement project. She is extremely knowledgeable of current trends and classic designs. She takes the stress out of making decisions on choosing the right look. Brittany is a pleasure to work with!