Synergy Design & Construction

Communication was the hallmark of our Synergy experience. Their talented team made a commitment on cost, schedule and quality, and lived up to it in every way. We would not hesitate to use them again. The number one reason we picked Synergy was the professionalism and punctuality of the team from the outset! We met with a number of different contractors, but there was a stark contrast between them and everything about Synergy - from their online presence to the level of service to the authentic nature of the team. We liked they had a clearly defined process and were clearly driven by being on time and on schedule. The carpentry team was excellent - respectful, considerate and on time! They did everything they could to make the process as easy as possible on our family. The communication was great throughout the construction process and when issues/concerns did arise, they were quickly resolved. We talked to someone in the industry who told us to expect to be 25% over budget and 50% over on schedule and we couldn't believe how on budget and on schedule our project was! We have already recommended Synergy to others.

My wife and I contracted with Synergy to undertake a complete renovation of the antiquated kitchen in our house. We had previously done a complete home renovation with an architect and builder, so we thought we had some idea of what to expect, but almost immediately upon beginning to consult with the Synergy team we realized that they were in a completely different class. From the very first, the Synergy team presented us with many options for the renovation, showing us the different potential kitchen configurations in beautiful 3D renderings. Before any of the work began, we had an exceptionally strong idea of what the finished product would look like. More importantly, Synergy gave us detailed estimates for both the cost of the project and the time it would take to complete. During the three month construction phase, there was a Synergy employee on site every day to monitor the work and the team met with us weekly to review the progress. They sent us regular emails and updates as well. Most importantly, the level of attention to detail that Synergy brought to our kitchen renovation was the highest possible; every cabinet, every appliance, every piece of trim was aligned and re-aligned and every measurement was exact. As with other construction projects, there were other unexpected "issues" that arose during the work, but Synergy handled them in the most professional way possible, giving us a detailed explanation of what the problem was, why it was caused, and options for solving the situation. And incredibly, our kitchen was returned to us on the day it was promised; completely renovated, brand new, organized for our family to enjoy time together and - believe it or not - under the expected cost. We could not be happier with the professionalism of the Synergy team; aside from the quality of their work, they are kind, warm and caring people.

We highly recommend Synergy, especially when you don't have the time/availability to personally oversee a project. We bought our home nine months before we moved in (long story) and wanted to take advantage of that time to do a big renovation. I did a lot of research looking for design/build companies in the area before choosing Synergy. Mark and Mina were great helping us decide where our money could go the furthest in our new home. The house had a cramped, dark kitchen next to a small dining room. Synergy tore down the wall dividing them and gave us a dream kitchen. Stacey was wonderful taking us to all the stores to pick granite, hardware, etc. We were living in Boston throughout the actual construction process and felt confident the entire time that our home was in good hands. We held weekly FaceTime meetings to monitor progress. Synergy was very responsive throughout. As a bonus, my brother and sister-in-law live next door and checked up on their progress for us. They repeatedly told us how impressed they were with Synergy's cleanliness and organization. Since our big reno project, we've also called them for smaller jobs, like building swinging doors for our deck stairs so we could let our dog hang out there without running away. And we still have a list of projects for them in future. The whole Synergy team is full of good, down to earth people who were always personable, professional, and responsive. We wouldn't consider any other company for future home projects, big or small. (Before and after photos attached.)

I have been working as a professional interior photographer with Synergy for over a year and we have developed a great working relationship. They always prepare their client's properties with meticulous care for me, following the guidance I provide them in my Photography Tip Sheet, so that I can make the best possible photographs for them to showcase their superb design and build work. This makes my job much more efficient and you can see the results in these sample photos attached from two recent shoots for them.

If you are considering a remodel, look no further! Synergy is the absolute best! We had a previous remodel not go well, so when we started looking for someone to redo our kitchen and master bath, we were extremely cautious. Synergy made the whole experience a pleasure, from start to finish. They responded to our initial request within 24 hours and from the very beginning were always on time for calls and meetings. They listened to our concerns about our existing space and provided several well thought out design options for us to choose from. They listened and incorporated our suggestions and helped us come up with the best option for our family. Once work started on the project, their punctuality and professionalism continued. They were here on time every morning and cleaned up before they left every day. They responded to any concerns we brought up immediately and provided solutions. The biggest surprise was that they actually delivered the project on time and on budget! The best part of working with Synergy was the team. Mark, Mina and the rest of the team are so wonderful, we were sad to see them go once the project was completed!

From the very beginning, Synergy demonstrated a high level of integrity. We also wanted to work with a local firm who were members of the community. We talked to a couple of other firms, and one said "you don't really need permits" and we were taken aback anyone would do that. We appreciated what Synergy stood for and that the work would be done right. The warmth of the team was obvious from the very start. We enjoyed working with the carpenter assigned to our project and how diligent he was. Although a remodel is disruptive, Synergy did everything they could to make it go smoothly. We felt our comfort was important to them and really appreciated the thoughtful extra touches such a gift certificate for a meal out in the middle of the project!

The VERY best experience from beginning to end! Transparency, Communication, Collaboration and Great Service – these are the key characteristics we were looking for in a renovation company and Synergy absolutely ticked all of the boxes. We were selective about choosing the right partner for our mudroom addition/kitchen renovation project and are grateful we found Synergy. Every single team member - from the owners of the company to the crew working at our home - is service oriented, responsive and a joy to be around. Their attention to detail and pride in their work is evident in the finished spaces and blew us away. We love to host family and friends and always felt our kitchen felt restrictive and hard to cook and entertain in because of the awkward island configuration. With kids, we also quickly outgrew the coat closet space/pseudo mudroom and pantry and desperately needed more room. Synergy took our vision and made it come alive. They were meticulous in helping us design the new spaces to fit all of our needs and the must haves like the glass pantry that we LOVE. They were so organized and on top of everything that there was never a moment we didn’t know what was happening in our home or what the next steps would be. Hands down, we couldn’t have made a better choice. They truly “Renovate Happy!” We are more than thrilled with our new spaces and would gladly hire them again for our next project.

In searching for a contractor for our basement remodel in Reston, it was important to find people we could trust, and with whom we could forge a convivial relationship. As a family of 6, we knew we didn’t have time to project-manage our renovation, and we wanted a company that would take care of us from start to finish. Moreover we hoped for a personal connection and a company that would continue to follow through after the renovation. Synergy was exactly what we needed and from the moment we met them, we knew we were in great hands. From their creativity in design to their attention to detail during construction, we always felt like we were their only client, and we forged relationships verging on friendships with the staff. We actually had such a great experience with our basement renovation, that we’ve already had them back to remodel our foyer, family room, bedroom, full-bath and deck. We eagerly await our next renovation of the master bedroom, upstairs bath and kitchen. We have definitely found our contractor for life and we’re glad to have become part of the Synergy family.

We were both extremely pleased to work with Synergy and are grateful for their considerable patience working with us as clients during our first, significant design and renovation experience. Their attention to detail, willingness to go the extra mile for us, and clear desire to ensure our kitchen was perfect, on time and on budget can't be overstated. Having heard horror stories from others dealing with general contractors and vendors during renovations before our project - we soon wondered why anyone would work with anybody but Synergy shortly after our kitchen renovation began. We owe Mark, Mina and the entire Synergy team a significant debt of gratitude and we look forward to our next project.

My wife and I were happy to participate in Mina's “Before to After in 30 Days: Get Unstuck and Redesign Your Home” program! Sure enough, we got 'unstuck' in those 30 days with Mina's structured guidance and motivation, and were able to make improvements to our bathroom that we had been thinking about for some time. Mina was very helpful in giving suggestions and action items, as well as being open to all kinds of questions we had. Her friendliness and contagious enthusiasm really shined through and made participation in the program an enjoyable and productive experience!

Synergy built for us an addition with a sitting room, powder room, master bedroom, walk-in closet and master bath. We were told by someone who had worked with Synergy in the past that they were fanatical about detail. He was right. From planning to construction, oversight of the subcontractors, coordination with the County and taking care of our needs and worries, they were totally on the ball. A relative who works on renovations in California told me to check on the construction every night to see that the windows and doors were installed according to the plans. Each night, I found the measurements were exact, everything that was to be level was level, to be plumb was plumb. Great carpentry. The subcontractors all showed up for when they were scheduled and stayed into the evening to complete their work, overseen by the lead carpenter. If a problem arose, it was immediately taken care of. The office staff spend a great deal of time helping us in picking out tile, bathroom fixtures, lighting and colors of paint. We actually changed our minds on the colors for our sitting room, the room was repainted with no problem, and we could not be happier with the results. The project was completed exactly on time. When they say they really want you to be happy with the results of their work, they mean it. Every person on staff was terrific.

Synergy did a complete renovation of our basement, plus several small jobs that came up along the way. Their design expertise was invaluable. The project management and communication (both in person and via their Basecamp web site) were fantastic. They thought of every detail and made things simple for us at every turn. Costs were kept under control and the project came in on time. The final product is a fantastic space we will enjoy for years to come. Their slogan "Renovate happy" is definitely a guiding principle for them.

Synergy Design is a highly professional company that inculcates the culture of professionalism through and through in their dealings with other professionals. It has been a pleasure working with them and providing with my Kitchen and Bath Design services.

“We were working with an Interior Designer who recommended Synergy. She had seen them in a client’s home while they were installing a shelf as part of a renovation. When it wasn’t absolutely perfect they took it out and did it again, and I said, ‘that is a contractor I want to work with’! After meeting with them, we thought that they had the best attitude, the best presentation, and we had no idea when we chose them, how good they were going to be. They turned out to way exceed our expectations. When they say they will do anything to make sure that you’re happy with the result, they’re absolutely right, they do. One of the things we really liked about Synergy was, they curate their list of vendors so if you’re going to need a plumber on your job, they’re going to bring in the plumber they work with that they think is the best. And as they put it in one of our pre-meetings, if we’re giving that plumber $200,000 worth of business in the course of a year, when we tell him 6 months out, 4 weeks out, 2 weeks out, call him the day before to confirm he’s going to be there, he’s going to show up and show up on time. At 8o’clock you could rely on them being there (you have a choice of 7:30 or 8) and not only was the crew there, but so was our Synergy person in charge. Drake took complete charge of the job. We didn’t have to worry about dealing with subcontractors. He knew what they were doing all the time and he worked with us beautifully. And the renovation was completed exactly on schedule! I wish I had six more houses and if I did I would renovate them all and I would use Synergy.”

My wife and I had been considering doing a major renovation to our Reston townhome for a long time. As our kids began to get older and move on to college, we couldn’t wait to create the open floor plan and master suite we've always wanted. We met with Synergy, really felt comfortable with Mark and Mina, and knew their team would take great care of us. We had a budget in mind, and when their initial estimate came in, we were afraid we might be paying too much. We took a step back, talked to some other folks (including their competitors) and quickly realized we had made the right choice from the very beginning. Not only did Synergy provide the value we were looking for, they really made us feel as if we were the only project they had taken on. From both Emily and Mina helping us with all the material selections (including furniture, artwork, and window treatments), to Tom, Matt, Drake and Lonnie in the field making sure everything was just the way we wanted it. Not only was it completed in the way we wanted it, but often times they went above and beyond what we expected. Their attention to detail is second to none. The communication was impeccable and the experience was incredible, Mark and Mina genuinely cared about us and made us feel like we were their most important customer. . Everything you read about Synergy in their testimonial section is true and then some. We’ve already recommended them to our friends who were having a terrible experience with another contractor and they’ve stepped in to save the day. If you’re lucky enough to come across this company in your search for a professional remodeling firm, look no further, you’ve found your match!

The quirky “Renovate Happy” slogan is no joke. You really can renovate without the hassle and headaches. The Synergy Team took care of everything while renovating our newly purchased 1950’s house. It has been transformed into a home we are proud to show off to our friend’s and neighbors. They truly helped us attain our vision transforming a diamond in the rough. The finished project exceeded our expectations, as did the management of the process. The attention to detail was astonishing as well as the personalized service. Mina kept detailed notes of all our meetings and truly understood our priorities as well as aesthetic. The whole team made us feel like we were their primary focus throughout the entire process. We were on a tight timeline, made all the more difficult by our “add-ons” throughout the project, and Synergy delivered and never once made us feel like we were asking too much. Their focus is truly on customer satisfaction. The online Renovation Roadmap tool helped us to feel a part of the process even though we were not able to be on site each day. Also, knowing that Matt and Lonnie were on-site each day put our minds at ease. Communication was excellent throughout the process and not only do we have a “Contractor for Life”, but we also have gained some great friends.

My wife and I were living in London when we contacted Synergy. Our Arlington townhome had been rented for the past 18 years and needed to be completely remodeled top to bottom. We chose Synergy because we knew they would take care of everything from the design to the construction, and we couldn’t be happier! The whole feeling as I sit, stand or walk through our place is one of comfort – a place that is easy on the eye, soothing but not a museum piece that we admire but do not use. We have something to enjoy. This is in large part because during the design phase, they suggested taking down a wall on the main level to reorient the kitchen and make use of the entire first floor in an open concept plan. We are so glad we took their suggestion. Now instead of feeling cramped in the back end of our house, we are able to use all of the space and the result is a clean, contemporary feel that we never could have envisioned. Not only did the design work perfectly, but also the construction phase was timely and professional. One of the things that really put my mind at ease was how well Synergy’s entire team communicated with us. It started before we made it back to the U.S. and continued through every phase of the project. They lead me through the daunting task of choosing all the materials by taking me to showrooms (even helped me choose furniture) and I was never left wondering what was happening or what was next. If you are looking for a full-service, exceptional remodeling experience, you couldn’t find a better team of people that truly care about you and your needs. Thank you again Synergy for making this major renovation such an easy process.

I've had the pleasure of working with Synergy D&C over the past 5 years and they are top notch. They work well with our Design Center representatives to create stunning tile and stone designs for each and every project, and focus solely on their clients' needs to ensure they get exactly what they want. Part of what I like about Synergy is that we get to interact directly with the owners of the company - that personal attention goes a long way towards creating happy clients." MIke Lowden Regional Sales Representative Mosaic Tile Company

I love working with the Synergy Team. They are professional and responsive, have great design ideas, and go out of their way to take care of their clients. I've worked with them on many projects over the years, and I must say, they are one of the best!

I'm excited every time I get to work with Synergy on one of their finished projects. They are always stunning spaces that make it easy to showcase, but my favorite part is doing their client video testimonials. To hear how much their clients love working with them is very heartwarming. They take what is usually a scary and frustrating process and make it easy and fun and their clients can't help but go on and on about how happy they are. It's great to know a company like this exists and I can't wait for them to renovate my home one day!

We used Synergy for our kitchen and family room remodel. We moved to our new house in June 2013. We had a vision for our new house and we wanted a company that could make that dream come true. We have worked with many companies in the past and we have never seen a company like this before. There professionalism and design ideas were top of the line. They were always accessible and timely. Each team member took pride in what they were doing and they respected all of our needs. It was a pleasure working with Synergy and we look forward to working with them again. I will continue recommending them no matter what the project size is.

This being our first major home renovation, we really did not know what to expect. Synergy D&C helped make this project so easy and seamless. From our initial consultation with Synergy to our final walk through, we felt 100% in-tuned and satisfied with Mina and the Synergy team. They made this happen by sitting down with us and understanding us as individuals and as a couple. We also have developed a great new relationship on a business and personal level with the entire Synergy D&C team. Not only did Synergy D&C educate us throughout the process; they respected and included us in every decision. They are extremely knowledgeable, trustworthy, highly skilled and experienced and we have recommended them to everyone we know.

Synergy FAR exceeded my expectations in designing and building our new kitchen. They took the time to understand us, our lifestyle, our goals, our likes and dislikes and ensured every single detail was considered in the design. Although the remodeling process itself is never fun, the team made it as minimally disruptive as possible and set realistic expectations for timelines, so we knew exactly what was going to happen and when. Every person on the team was highly committed to ensuring perfection. The result of great planning, a great design and great execution: we've had our dream kitchen for well over a year now and there is not a single thing we would change, nor a thing that was overlooked. It is both a stunning showplace and a wonderful, functional workspace - it's no wonder Synergy won a coveted award for this project! We are thrilled with it, and we know that no other company could have delivered the result and the experience that we got. I highly recommend Synergy Design and Construction!

Thank you to the Synergy team for all the great work on designing our perfect European kitchen. We certainly put everyone to the test, deciding to undertake this project while five months pregnant – with twins! Not only did Synergy work with us to ensure the project was completed on time, they stuck to it despite an unforeseen electrical set back (which is just as well as the twins decided to arrive 6 1/2 weeks early....) We are very happy with our new contemporary but family friendly kitchen and love the clean lines, large island, and beautiful tile. Our twin girls love it too but have yet to make us dinner!

Synergy's attention to detail has been outstanding throughout the planning phase of our renovation. Synergy's design team exceeded our expectations and as demolition has now begun we eagerly await the construction phase. We have every confidence that Synergy's team will once again wow us. Update: Our Kitchen/Great Room renovation is complete and Synergy's design and construction teams absolutely blew us away with their attention to detail and customer service. To be fair, it is not possible to completely convey our level of satisfaction in a short review. When is the last time you worked with a team of professionals whose standards for excellence exceed your own? Without fail, when we would raise a potential issue with Synergy we would find out they had already noticed it and created a plan to address it. Think about that for a moment, not push back, not an attempt to avoid extra work by saying there is no issue. Instead, reassurance that they are holding themselves to a standard that is higher than your own. Simply put, that never happens. Yet with Synergy it is just the way they work. When their level of craftsmanship (which is nothing short of uniformly excellent) is married with Synergy's ability to design and deliver breathtaking spaces, the result redefines what renovating can and should be. We could not be more satisfied and impressed with our new Kitchen/Great Room. Synergy gets our highest possible recommendation on all facets of design and construction.