レビューを書く
https://www.houzz.jp/pro/symphonypools84 をコピーしました
プロフィール
Custom Builders of Pools, Spas and Water Features for the Ventura and Los Angeles Counties!
サービス内容:
Pool Deck Design & Construction, Pool Lighting Installation, Swimming Pool Construction, Swimming Pool Design, Pool & Spa Construction, Pool & Spa remodeling
対応エリア:
Canoga Park, Chatsworth, Encino, Hidden Hills, Newhall, Northridge, Oak Park, Piru, Porter Ranch, Reseda, Santa Clarita, Santa Susana, Simi Valley, Stevenson Ranch, Thousand Oaks, Valencia, West Hills, Winnetka, Woodland Hills, Beverly Hills, Santa Monica, Los Angeles, Pasadena, Glendale, Pacific Palisades, Moorpark, Agoura, Ojai, Calabasas, Moorpark, Malibu, Burbank
業種
メニューに戻る
事業内容
会社名
Symphony Pools Inc
電話番号
+1 805-584-9974
ホームページ
住所
4685 Runway Street, Unit P
Simi Valley, CA 93063
平均依頼コスト
USD 10 - USD 500,000
資格・免許
466383
フォロワー
メニューに戻る
レビューを書く
Symphony Pools Incに対するレビュー 36件
新しい順
mike schenck
平均評価:5つ星中 星1
Be very aware that if you sign a contract for say PEBBLE TEC, that you have proof that they actually install PEBBLE TEC. In our case, this DID NOT happen.
Have contacted many times and they WILL NOT honor proof that they were to install this product. UNSCUPLIOUS!
2019年6月6日
Symphony Pools Incからのコメント:
We contracted with Mr. & Mrs. Schenck in 2001 to construct a swimming pool and spa. At the time they were interested in an interior finish product called PebbleTec®. The finishes are available in several different colors that vary in price. Our contract included only the standard colors available.
During our material selection process, we presented Mr. & Mrs. Schenck samples of PebbleTec® finishes along with several others from various manufacturers including the respective pricing for each. When they realized that the Tahoe Blue finish they liked was a non-standard PebbleTec® color, the Schencks directed us to install a similar albeit less expensive finish from a different manufacturer called Tahoe Blue by PebbleCoat®.
Years later Mr. Schenck reached out to our office in 2011 regarding issues he was experiencing with his finish. We informed him that the 3-year PebbleCoat® warranty was well past its expiration and offered him to work with an installer direct. He informed us that he “misunderstood” the product that was originally installed thinking he had a PebbleTec® product (which carries a 5-year warranty).
In 2015 and 2018 Mr. Schenck contacted our office again regarding unrelated issues. To our knowledge since 2011 he has never mentioned anything regarding his pebble finish until a few weeks ago when we had an email dialog with him and addressed his concerns. Soon after, we became aware of his social media complaints alleging we “unscrupulously” installed a product that he didn’t want. Not only did we install the product we verbally agreed to, but we take strong exception to the accusation of being amoral and dishonest. It's been our policy to install whichever quality products our customers choose. We were happy to do that for the Schencks in 2001 and for all of our customers prior and since.
We regret the misunderstanding, but after 18 years there isn’t much more we can do besides referring Mr. Schenck to a PebbleTec® applicator to have the finish he now wants installed.
Thank you.
During our material selection process, we presented Mr. & Mrs. Schenck samples of PebbleTec® finishes along with several others from various manufacturers including the respective pricing for each. When they realized that the Tahoe Blue finish they liked was a non-standard PebbleTec® color, the Schencks directed us to install a similar albeit less expensive finish from a different manufacturer called Tahoe Blue by PebbleCoat®.
Years later Mr. Schenck reached out to our office in 2011 regarding issues he was experiencing with his finish. We informed him that the 3-year PebbleCoat® warranty was well past its expiration and offered him to work with an installer direct. He informed us that he “misunderstood” the product that was originally installed thinking he had a PebbleTec® product (which carries a 5-year warranty).
In 2015 and 2018 Mr. Schenck contacted our office again regarding unrelated issues. To our knowledge since 2011 he has never mentioned anything regarding his pebble finish until a few weeks ago when we had an email dialog with him and addressed his concerns. Soon after, we became aware of his social media complaints alleging we “unscrupulously” installed a product that he didn’t want. Not only did we install the product we verbally agreed to, but we take strong exception to the accusation of being amoral and dishonest. It's been our policy to install whichever quality products our customers choose. We were happy to do that for the Schencks in 2001 and for all of our customers prior and since.
We regret the misunderstanding, but after 18 years there isn’t much more we can do besides referring Mr. Schenck to a PebbleTec® applicator to have the finish he now wants installed.
Thank you.
Christopher
平均評価:5つ星中 星5
If you want a pool built right, on time, and beautiful, you should to hire Randy and his company Symphony Pools. And if you need approval from the City to build your pool, especially if you live on a hillside, you are wasting your time with anyone besides Randy. Also, having worked with several contractors over the years on our pool, you can trust Randy to craft the right balance between cost and quality.
2018年3月29日
Symphony Pools Incからのコメント:
We love hearing when we've earned our client's trust and hit the mark! We're glad we could strike the right balance between cost and quality. We know you'll enjoy many years of making memories in your new pool. Cheers!
Lori Lilly
平均評価:5つ星中 星5
Everyone on the team was professional and a delight to work with. They took over a project we had floundering by another contractor for over a year and they came in and were able to get the permits and the pool built beautifully with no stress on us. We highly recommend them to anyone looking to build a new pool.
2018年3月7日
Symphony Pools Incからのコメント:
Thanks Lori! We're so glad you're delighted with the project and that our team was able to offer the professionalism needed to do the job right. We think the pool turned out beautifully too and we're happy to know that we delivered it stress-free! Thank you for your recommendation. We know there will be many days ahead where you can melt your stress away in your new pool and spa. Enjoy!
Cean Okada
平均評価:5つ星中 星5
I have never had such a good experience with a construction project as I did with Symphony Pools. Every question I had was answered timely with enthusiasm to make sure I had all the information I needed to be comfortable with my decisions. In a world where too many businesses are all about cutting corners and the bottom line, Symphony Pools, Randy, Gary, and Brian are all about providing the best possible service and product for your needs.
2018年3月6日
Symphony Pools Incからのコメント:
We love hearing that you had such a good experience! We’re so glad your questions were answered quickly and that we were able to provide you with the best possible service (that’s “Mission Accomplished” in our book). Thanks for taking the time to write. We know you’ll enjoy your pool and spa for many years to come.
P.S - Thanks for posting the pictures! We think your remodel turned out GREAT!
P.S - Thanks for posting the pictures! We think your remodel turned out GREAT!
Amal Boettle
平均評価:5つ星中 星5
We interviewed a lot of pool companies before deciding on Symphony Pools. We were impressed with Randy’s honesty, responsiveness, and professionalism and completely trusted him to embark on an expensive project we knew nothing about. We are extremely happy with the entire process and even happier with the end result. From the start, this company is very organized. All their costs are up front and there were no hidden surprises throughout. Each group of their workers, from the excavators, the plumbers, and plasterers were extremely professional and respectful. The project manager Gary was always pleasant and available to respond to our inquiries and requests. I have already recommended Symphony Pools to a few people and want to put in a good word for a job well done, and for making it a stress-free and exciting process.
2018年1月10日
Symphony Pools Incからのコメント:
We're delighted to hear how happy you are with the project. So are we! We think the pool turned out great, and our team here at Symphony Pools couldn't be more pleased to know that we were able to deliver a "stress-free and exciting process" along the way. Thanks very much for the referrals. We trust you'll enjoy many years of fun in your new splashy pool!
Ryan T Malone
平均評価:5つ星中 星5
We hired Randy and his team and could not have been happier throughout the entire process of them being in charge of our pool/spa build. Randy is so kind and professional, as well as his entire crew. They answered any and all questions we had throughout every step of the process. We felt like they truly wanted us to have the very best pool and spa possible and they delivered. The end result is a pool and spa that we absolutely love and use it every day. We cannot recommend this company highly enough.
2017年11月9日
Symphony Pools Incからのコメント:
We’re thrilled that you love the new pool & spa and wish you and your family many years of enjoyment. Thank you for taking the time to write your review.
Akemi Uchida
平均評価:5つ星中 星5
We decided to use Symphony Pools to construct our pool. Randy and his team were extremely professional and courteous. They were on time, on budget, and gave us exactly what we were looking for. I truly appreciate the fact that Randy listened to what we wanted and was able to work within our budget. Everyone on his team always responded to us very quickly with any questions or concerns. We are really enjoying our pool and happily recommend them.
2017年9月2日
Symphony Pools Incからのコメント:
We're so pleased that you're happy and thrilled to learn how much you're enjoying your new pool and spa! Knowing we've met your expectations of being on time, on budget and being a good listener is music to our ears! :--) Thanks very much for the recommendation. We appreciate it.
Sara Rutkowski
平均評価:5つ星中 星5
We had our pool put in by Symphony and they did a wonderful job. Randy free-handed designed it for the available space and it looks so good! They completed the job in 2 months which is a lot quicker than other pool companies. They were receptive immediately to concerns or questions. We feel the overall price was reasonable.
I would definitely recommend Symphony Pools. We love our pool!
2017年8月22日
Symphony Pools Incからのコメント:
Thanks so much for the great review. We strive to please our customers. We're so glad to hear you love your pool as much as we enjoyed building it! We know you'll have many years of fun in the sun and magical memories made together with family and friends. Cheers to living poolside!
Matt Churchill
平均評価:5つ星中 星5
We recently had our pool redone by Symphony Pools back in March of 2017. I am so impressed with the team over at Symphony. Randy helped us walk through all of our options and made the process very easy. Our pool was finished ahead of schedule and 100% on budget. The team went above and beyond. He gave our old pool from the 60's a modern look and really transformed our backyard.
2017年7月5日
Symphony Pools Incからのコメント:
Thanks for taking the time to post a review Matt! We’re so glad to hear we achieved our goal of making the process easy, finishing early and being on budget. We think it turned out great! Wishing you’ll have many years of enjoyment and fond memories while living poolside.
Addition Building & Design, Inc.
平均評価:5つ星中 星5
Working with Brian and Symphony Pools has been a great relationship for my firm. Having worked together on a number of projects with ZERO complaints from my clients, I have been impressed with their knowledge and professionalism. When they say they will be there --they are there!
I will continue to bring them into my projects as they make me look good every time.
2017年4月9日
Natalie Bergman
平均評価:5つ星中 星5
Randy and the entire team at Symphony Pools has been a pleasure to work with - great communication, beautiful quality of work and a lovely outcome. Our new pool is gorgeous. Costwise it came in exactly as Randy had said it would. I would highly recommend Symphony to my clients, friends and family.
2017年1月10日
Symphony Pools Incからのコメント:
Thank you for the wonderful comments Natalie! We’re delighted you chose us to work with you. Creating such a ‘beautiful’ and ‘lovely’ pool and spa like yours is our passion. We’re glad we earned your recommendation. The pleasure is all ours.
jackgoldin
平均評価:5つ星中 星5
To Whom It May Concern,
I employed Symphony Pools, Inc. to construct a residential swimming pool with an electric cover, spa, The company under the direction of Randy Bauer, CEO, did an excellent job and we are currently enjoying the pool and spa. Randy Bauer. CEO, and Gary Lewin, Project Construction Manager were very responsive when a need arose for a question to be answered or an educational tutorial on pool and equipment function and maintenance was indicated. They also recommended an excellent pool service company to manage the pool and pool equipment on a weekly basis. We are extremely satisfied and happy with the recommended pool service company, Steve's Pool and Spa, Inc. They are doing a most excellent job of servicing our pool and spa. All in all we are very happy with the outcome of our pool and spa project and would highly recommend Symphony Pools, Inc., should you be considering a pool and spa project in the foreseeable.future.
Sincerely,
J. G.
2016年10月27日
Symphony Pools Incからのコメント:
Thanks so much Jack! We're delighted you're so happy with the project and equally excited when we hear the words "excellent job" and "very responsive." We try our hardest to achieve this status for you and every customer, and we're very proud that we have been able to deliver it. Thanks again for the opportunity. We're sure you'll love Living Poolside for many years to come!
メニューに戻る
アイデアブック 1件
Symphony Pools Incさんに問い合わせる
人気のプール・スパの施工業者を見つけましょう
DIY もいいけれど、美しく完璧な仕上がりを求めるなら、その道のプロに依頼してみませんか? 世界中250万人以上の住まいの専門家が集まる Houzz では、あなたにぴったりなCA Simi Valleyのプール・スパの施工業者を簡単に探せます。
Simi Valleyの住まいの専門家のレビューをチェック
どのプール・スパの施工業者に仕事を依頼しようか迷ったとき、参考になるのがレビューです。特にSimi Valleyでの事例に関するレビューを読めば、 プール・スパの施工業者を身近に感じられることでしょう。また、質問や気になることは「相談・情報交換をする」ページに投稿して、専門家の意見を聞いてみましょう。
近くの人気プール・スパの施工業者に相談してみましょう
お気に入りのプール・スパの施工業者が見つかったら、Houzz で専門家のプロフィールを見てみましょう。そのプール・スパの施工業者の紹介文や事例写真、連絡先を確認したり、メールで相談や見積もりの依頼もできます。また、専門家から集めた見積もりなどの情報は、相談先リストでまとめて管理できます。
コメント (18)