Studio41 Home Design Showroom

Overall am happy with the service I received when choosing fixtures. The salesperson was able to find a style I liked in a reasonable price range. I did reach out several times since picking up my order to the salesperson and received no response because they were on vacation. I just wish I could have had assistance from someone else and in general I am disappointed by the salespeople's lack of knowledge about plumbing since I learned too late about thermostatic valves vs. standard valves. They also did not have the order ready for pickup when they said it would and it delayed my project by a day and customer service has strange reasons for items not being not returnable. Be sure to ask your plumber first what they have in their home before you choose new tub/shower features.

We went here because we wanted the best and didn’t mind to overpay for that. Issues at every turn. After months of trying to get the correct plumbing fixtures they finally gave up and told us to go elsewhere because “we aren’t plumbers and don’t know how this stuff works”. They sold us shower fixtures and a tub, the diverter valve was for showers only – not complicated stuff. The worst was them ordering the wrong expensive kitchen cabinets. After waiting six months for delivery and the wrong cabinets showing up we realized we should have taken the warning signs of the sales person misspelling our names, incorrectly writing down our phone numbers and address… every single time. Worst is the management could care less, wouldn’t even offer up a vague apology or refund our money on the stuff that didn’t fit. We’re stuck with Ikea looking cabinets and useless plumbing hardware.

This place is great. We buy hard to find supplies from here. The staff is always super nice and k owlageable.

Great place for design. I had made an appointment for a kitchen design with Konrad and he had brought my vision to life!! Highly recommend !!

Please be careful when using this company. I used them for a significant renovation of my room and had problem after problem. There were errors on the estimate, the delivery to the store was 3 days late and they wouldn't expedite delivery to my home, part of the order was missing, and I received only one of the 10 samples I ordered. My phone calls and emails were often not returned in a timely manner while I was trying to follow up. Their remedy was to allow me to return product from the order that we didn't need, stating that it was an exception, when the return policy clearly states returns are accepted within 45 days. They said they would refund my freight shipping charges as an accommodation for the issues, then pulled that back two days later. In trying to resolve the issue, the manager told me that the tile manufacturers don't care about customers, nor does the overall management of the Studio 41 business. When there are so many choices of tile vendors in Chicago, it just doesn't make sense to work with one that does not value customer service.

We have worked with Studio 41 showroom for over ten years. They are knowledgeable, helpful and fun to work with. They have been our go to source for all our kitchen and bath projects. Cannot recommend them enough!

Where do I begin?? They are amazing!! They walk you through everything and have a great selection with amazing prices. Ask for Brian and he will give you the best customer service.

Love working with Studio 41. They have stepped up their game lately, where they are going out to help you in any way they can. Emailing you to remind you of any estimates you have that they may help you with. Matching lower prices, seminars they are sponsoring to inform you of new products they are carrying. They are becoming my one stop shopping to renovate any of my clients homes or new construction.

We have worked with Mary McGowan for years at Studio 41. We bring all of our custom home clients to their design room in Naperville. They carry only the most trusted brands and their customer service is the best.

My go to for all my kitchen and bath needs. Matt Gapinski is my go to guy and helps me with everything I need!

Recently we remodeled our kitchen, dining area, laundry room and powder room. We have been trying to do this for the last 5 years and were looking to work with a Designer and a Store who can help us re-design the above areas. We walked into Studio41 store in Naperville and started to talk to Mary McGowan (Designer) and she was very professional, courteous, knowledgeable, and most important very patient with us. With these qualities Mary helped us pick the cabinet style, color and manufacturer. Within a couple of days she sent us the design and we started working with her to come up with final design. Rest is history as we then picked coordinating appliances, floor tiles, counter top granite etc. We successfully completed the project and we are very happy. Great Experience working with Mary McGowan and Studio41.

Studio 41, for many years, has been an invaluable industry partner to Fredman Design Group. EJ and the team consistently exceeds our expectations by steadily providing the kind of attention to detail and exceptional service we can rely on. Studio 41, like us, is committed to the belief that all things are possible if we stand for everyone's success. All the while doing what we love, and being inspired by what is still ahead. It is with this philosophy that we look forward to partnering with them into the next 40 years.