Steelogic

We had the same experience as the other reviewers. We paid in full a year ago and have received no material or refund. I cannot explain the level of frustration and disgust I feel with these people.

Terrible company to work with - ordered material in June with a 8-9 week lead time. It is now November and have not been given an ETA much less a response from anyone over there in more than 8 weeks. Avoid buying from this company at all costs.

Order was due to arrive in the spring. It's now November and it still hasn't arrived. Project sits incomplete. Company does not answer phones or emails. Awaiting explanation.

What started off as a simple purchase of metal siding for a new home build turned into a nightmare. Potentially, because it was a small order, the customer service was the worse I have ever experienced in my lifetime. I run a small business and I know how people should be treated in order to be called professional. It was a sad, sad emotional rollercoaster with Steelogic and it's owner. Just getting information on the status of the order was tremendously frustrating as they often would end up saying they didn't know. At one point, I felt that a letter from my lawyer was needed to get some information and that didn't even work. In the entire process of building a home, dealing the builder, the trades, the city , architects etc....having to daily and weekly deal with Steelogic was the pinnacle of frustration and quite frankly despair. Their attitude toward the little guy is shameful. It took 7 months to finally get siding that ended up not being what had been described. I ended up giving the siding to a local builder because everything was precut to size. He may not be able to use it and potentially scrap it. I made three attempt to ask steelogic for some help in all the troubles they put me through. no response! (I knew that asking for a new order or all my money returned would be met with total shutdown as I had a very clear idea of how they ran their business) I had to re-order all new material from another company which came in 4 weeks. I had to take hit on the cost to save my sanity. The emotional and physical stress they put me through wasn't worth $9000+. nor the money to hire a lawyer to recoup the money. Friends and family all agreed that sometimes in life you have to chalk up an episode to just flush away. I figured that at least I can warn others to give me some peace of mind. I have left out so many jaw dropping details about the history of extremely poor communication, mismanaged information inconsistencies with their website, the 7 months of emails and telephone calls but quite frankly readers can't relate to the specifics of my job compared to theirs. It is enough for me to express my total and utmost dissatisfaction with Ben and the company he runs. My suggestion is to just avoid. Thanks

Zimmerman + Associates worked with Steelogic on a single family house in Sonoma, CA. We were impressed by their professionalism, and the finished home looked stunning in their metal siding.

Steelogic provides very good technical support. They are always available to address questions. They offer complete detail library + CAD and Revit files. Metal panels design and quality are good.

We researched several products and we found that Steelogic had the best products and the best support for our project. The project was a 15,000 SF building rehabilitation and we specified and designed several perforated panels very successfully. Many thanks to Razvan and his team.

Steelogic and their representative Razvan were excellent to work with. We used their products on several projects here at our architectural firm Gensler and Razvan was always very helpful. We received requested samples in the speed of light and Razvan was always easy to reach and responded to our inquiries immediately. He had thorough knowledge of the entire product range and was always able to answer all our questions. We look forward to work with Razvan and Steelogic in the future.