Ownit Homes

Poor Quality control, inefficient communication,messy management , they might be gd in the past but definitely not now,

The build process was made easy by the office team at Own It Homes. They were helpful and provided guidance through the design process. The actual build itself was good initially, the builder gave us regular updates on progress. However at the end of the build there was limited transparency in additional cost as well as our final inspection failing. This issue meant that we had to postpone our own trades, which would have been understandable, however we were not given the information and only found out by our initiative late the night before our concreter was meant to attend.

Smooth construction. Great staff who were helpful along the whole process. No major problems throughout the build and would be happy to recommend Ownit Homes to prospective builders.

Build 2020 Our second home build Double story home with roof terrace - with no landscaping Our contract was signed in Sept 2019. Sent for council approval over Christmas and construction started in late Jan 2020. House handover was Jul 2020 ( including some substantial wet days). From the moment we first walked through the display homes ( Mango Hill ) and met our Sales agent Kurt Clarke we were made to feel welcomed and freely given answers to any questions we had about the builder. We were offered all the information and details we needed with no pressure about a decision. We spent a lot of time researching builders and features we wanted in our home and our decision to build with Ownit homes was made a lot easier by the excellent customer service. We received quick responses to emails sent, flexibility to change plans and overall eagerness to build us an amazing home. We chose to build a reverse living home (we moved the kitchen and living upstairs) and added features such as laundry and garbage chutes. Ownit Homes were happy to look at all our requested design changes and quote accordingly all before we had signed with them. Once the construction started we were updated weekly from our site supervisor Bob. We also stayed actively involved in the process to ensure things were going to plan. Handover was on time. All items we had were noted down and amended in the weeks post moving in. After handover we had a water leak which was promptly attende

Ownit Homes did a wonderful job at building our new home in Manly, QLD. The actual build turned out really well, overall very happy with the quality. Our Construction Manager, Bob went above and beyond for us, so that we could move in as quickly a possible. He took us through the home for our inspection and always got back to us regarding any queries we had through the build process. We had searched for months for a suitable builder and display home we thought would be ok for our narrow lot. After visiting the Hamilton display home in Upper Kedron, we knew this was the house and builder for us, with such a stunning design for a narrow block. We changed the downstairs layout a little bit to get rid of the study / 5th bedroom and extend the laundry. They were very flexible in allowing us to customise the plan a little build to suit us better. The sales man, Archie, who unfortunately has since moved on was excellent, and was very knowledgeable. In fact he was the most genuine salesperson we came across in our search. The staff at head office are all very pleasant and approachable and take the time to get back to you, they make you feel like you're not just another client. I would go as far to say they go above and beyond to address any concerns, our build had its complexities and it was appreciated that management took an interest to ensure everything was done correctly and on time including excavation, soil testing, acoustic testing, council and building approval, new stormwater connection installation. engineering approval, etc. The only thing I would suggest to Ownit would be to include colour selections and electrical plans at contract stage instead of after and extensive research on what would be needed to build on the block, such as new stormwater connection, soil testing, etc, so that clients do not get a shock with increase in costs. This would make the overall build process more seamless would result in less admin for both builder and client with less contract variations. Overall, they are very affordable and do quality work. If you have a straight forward block to work with a solid build plan in mind, these guys would be 5 stars!

I've recently built a new home with Ownit in Tarragindi. I wanted to say thank you for the team for making it such a good experience. In all seriousness, the process was excellent and a real credit to the team, they were always happy to answer my questions, I would speak to the trades and was in communication with our project manager every single week of the process. My comment when I signed up, was that I think they offer a great product for a great price. Now at the other end of the process, I'm delighted to report it all went to plan!

This was our first build and we are so glad we did it through Ownit homes. We were let down by another company and the Ownit team swooped in and went out of their way to make our dream a reality. From beginning to end the process was simple and fun. We felt like all of the team at Ownit were approachable and supportive and fantastic communicators. Ownit really understands the financial and emotional investment it takes to make a home and we felt that they were with us all the way. They understood our budget and worked with us to make sure that it was maintained. A year on and we are still impressed by the quality of products and workmanship throughout. Would recommend to anyone looking to make their dreams for a beautiful high quality home come true!

Planning to build a house - for the first time in our lives - is a big task! A customized design on a rural block, a high wind-rating, uneven terrain and less than ideal access conditions make it even more tricky. To find a project builder to take on those challenges was a true research activity: OwnIt Homes came out as the top favorite. It was and still is a journey, needless to say, but with comprehensive assistance of the OwnIt team (sales, engineering, design and admin/co-ordination) we finalized the plans, made fit-out selections and processed approvals. We can certainly say that OwnIt Homes operates very professional, all team members are very responsive, they pay attention to detail and importantly – take pride in providing a favorable client outcome. Now, our Hampton style home is half way build. Not even 3 months ago we started and Lock-up stage is around the corner. Excellent workmanship by OwnIt appointed craftsmen is complemented by strict supervision of other contractors through competent site management. Frequent progress updates and forecast on next activities are provided. We are very satisfied with the progress so far and looking forward to move into a modern and feature-rich OwnIt Home soon. Well done OwnIt Team, Thank you! Colette & Steffen Tamborine Mountain, July 2019

Own it home is on positive postion to resolve issues and my house contruction is just started thus I dont know anything else yet. But the construction progress is super fast which can make me to plan ahead of everything. Good work so far.

Ours was a knock down rebuild. After watching the old home come down it was very nice to see the new build start. The sales and design process was exciting, we used one of Ownit Homes designs which our sales person helped us to make some changes to which better suited our block and lifestyle. I found colour selections was easy, we came to the appointment prepared with ideas we had seen around display homes, it was a good experience because of Ownits generous inclusions, it felt like a selection appointment rather than another sales pitch, we didn’t get pushed to upgrade because they already have quality inclusions as standard. We received weekly phone calls from our supervisor who kept us informed of the site progress, we drove past often but the phone call really kept us informed of the finer details, what had been completed for the week and what was scheduled to take place in the coming week. Ownit Homes arrange handovers .com to come through the house with us and our supervisor before handover, this gave us a chance to walk through the home before handover, we were very pleased with this service. The handover .com representative explained very clearly that he was representing us, the client during his walk through but also explained rules regarding viewing defects to be fair to all. On the day of handover we had a zero defect list, couldn’t fault it. The maintenance service Ownit Homes offer sounds really great too, they have a dedicated maintenance manager who will over see that process when the time comes. The team were knowledgable and friendly, I very was surprised to learn that a lot of the team have been with Ownit for over 10 years! That helps explain why process was such a smooth one, having people who enjoy what they do and actually want to be guiding us through our journey was very nice. We chose to build with main floor tiles, carpets, turf and paths included which means soon after we handed over we were able to move in and start enjoying the home as a family. It was obvious that the entire team values communication with the client. We are very proud of our new home and would highly recommend the Ownit Homes Team.

Attentive and listened to needs. Good service. Build house as per design and as advertised. Completed build on time (a little early).

Ownit Homes are a great company to work with. Their attention to detail, appreciation for quality and their lovely staff makes dealing with them on a daily basis a pleasure.