North Shore Kitchen & Bath

We had serious water damage to our master bathroom and decided at that point to just do a full remodel because we had planned to eventually remodel anyways, knowing that we had original 1960s galvanized pipes and a tiny footprint. We got several bids and ultimately went with North Shore Kitchen & Bath because (1) their bid was competitive with everyone else who bid, (2) we had them recommended by neighbors, (3) we loved the convenience of the turn-key (start-to-finish) service with a full showroom and (4) the fact that we picked all materials out before signing a full contract meant we were able to have a much more accurate idea of the actual final cost going into the remodel. They met with us several times and we fine-tuned the contract and our product choices so that all our questions and decisions were down in writing. They began the work on the day specified and we were given a 6-8 week timeline; the job was finished in 6 weeks, 3 days. We had a few change orders along the way due to some unexpected structural issues and some minor additions we made along the way but the change order costs were all signed off on by us before the work and all reasonable give the additional scope of work. Throughout the entire process, Rick, Tom and the whole team were honest and transparent. Not only was their work impeccable, but they addressed all my concerns as they cropped up and they kept the rest of my house as clean as possible (which was impressive considering they were renovating and repairing water damage on all three levels of our home). The whole team was also extremely friendly, and were very gracious to my two kids who asked them a million questions about the process and also gave attention to my people-loving dog. I also want to give a special shout-out to our designer, Beth. She was very good at understanding what we were going for in our design, was able to merge my husband's and my differing viewpoints on items and also helped steer us towards options that we didn't consider in the beginning, but were of course, ultimately the correct choice. We would recommend Rick, Tom and the whole North Shore Kitchen & Bath team in a heartbeat. We have another 1960s original bathroom to redo in the future and as soon as we have the funds saved up, we know who to call!

We were looking for a remodel company that would take care of all aspects of our kitchen remodel. North Shore Kitchen and Bath provided us with that service. We had a great experience working with their design team. They helped us pick materials, colors and came up with a great design that made the best use of the space that we had. We were provided with a timeline and the project completed on time. All contractors were very nice and took care of our house while they were in it. We were very happy with the work done and the people on the team that completed our project.

This was our second project with NSKB. We have always found the crew to be professional, easy to work with, and overall efficient. There is no doubt that we would use them again for future projects!

This was not the easiest job. They were very professional, and more than helpful. Their years of experience clearly showed. We are very happy with the outcome.

North Shore Kitchen and Bath was an excellent firm. Everyone who worked in our home was highly professional - competent, skilled, caring. Clearly, doing a good job and satisfying the customer are top priorities. Rick and Tom, the owners of the business, were accessible, responsive and truly took ownership of every phase and detail of the project.

We did a complete update to our 1970's style kitchen with NSKB. They were very helpful in rearranging our layout for better use of our space. Everyone at NSKB was great to work with from start to finish. Communications, design work, quality of work and products were all great. Definitely would recommend them!

NSK&B did a complete, quite tricky remodel of our 80s-kitchen that required removing one of the walls to open up the space and reinforcing the floor support in the basement. We went through about 10 remodel teams before we signed up with NSK&B and this was the best decision made. We had extensive prior experience with house remodeling projects. Here is what you will get by going with NSK&B: -- stunning end product; -- the owner is very responsive and professional; will stand for his customers -- prices are very fair especially given that execution is top-notch -- the team is highly experienced, will be able to tackle technically-demanding large projects. -- highly detail-oriented, excellent quality of materials with many options available. In our case the most of the delay with the completion was caused by our decision to replace subfloors, but overall they were quite reasonable with the project duration/completion time. I'd give them A+, hire with confidence !

North Shore Kitchen and Bath did our kitchen remodel in June 2015. Form start to finish the project went smoothly. They arranged for us to visit a neighboring kitchen recently completed. We enjoyed working with the owners, design team and contractors who were all professional, knowledgeable and pleasant. They listened to and respected our goals both aesthetic and financial. The project was completed by the anticipated time frame. We'd recommend this company without hesitation!

We enjoyed the experience of working with the North Shore Kitchen and Bath team from the initial estimate to the completion of the kitchen remodel. They provided during the estimate process a very in-depth examination of the kitchen structure, plumbing and wiring which we believe minimized the "surprises" which might have occurred otherwise. They worked closely with us in designing the new kitchen and selecting the materials. They showed excellent communications in letting us know when work would be done and took time to explain to us what they were doing. We were extremely happy with the quality of work they did and love showing off our new kitchen to friends, relatives and neighbors. We would not hesitate to use North Shore Kitchen and Bath for any future project.

NSK&B remodeled our kitchen and bathroom and did other related freshening up of our home. We were totally satisfied with the quality of their work and the character of their employees. They kept their word, were pleasant to deal with and accommodating to our schedule and change orders.