Nightingale Co.

We just completed a second story addition and a full remodel of our quirky 1980’s house. The Nightingale team executed our plan, and were agile and flexible to all of the challenges that arose along the way. Our project manager Chuck was simply the best. He stayed on top of everything, held the highest standards, and communicated with us constantly. Sometimes the timing could be frustrating, but the subcontractors were top notch and always polite and very professional as well. We also used Weissworks, Nightingale’s in house cabinet shop, for all of our cabinetry, and could not be more pleased. Our house turned out beautiful and most importantly, functional. We will call Nightingale for any future projects.

The remodeling of our 100+ year old house bathroom (converted half to full bath with shower) and guest bedroom is beautiful. Everyone at Nightingale, including subcontractors, were helpful, friendly, skilled, responsive, professional, and creative. The initial planning/design phase, final details discussions, making appropriate revisions, and receiving honest/friendly feedback along the way helped with our decisions. In the guest bedroom a small linen/storage closet was built, requiring a unique door for that limited space. Solution was a bifold barn-door which fulfilled that need and looks great. We’re very pleased with the way everything turned out and highly recommend Nightingale Co.

We are so glad we chose Nightingale for our bathroom and closet remodels. Their responsiveness and attention to detail right from the beginning was exceptional, and why we ended up choosing them in the first place. They have a very smooth process from project intake through completion, and we really appreciated the use of an online project management and billing system called Buildertrend that made it so easy to pay online and communicate updates with our whole team. Chris L and Matt M were our project managers and they went out of their way to make sure we had what we needed and the quality was what we expected. I would also highly recommend their in-house custom cabinet company, Weissworks by Nightingale, who made us the most beautiful custom vanities. We look forward to hiring Nightingale for future projects!

You can't go wrong with Nightingale Co.! Our project was initially a complete gut of the kitchen, laundry/mud room, butler's pantry and powder room that eventually expanded to include new paint and beautiful new hardwood floors throughout the entire first level, replacement of all the interior doors and updates to our double-sided fireplace. All the custom cabinets for our job were produced by Nightingale's cabinet shop and the quality is truly unbelievable! We have done other projects where once we signed a contract we were assigned to a Project Lead and never heard from anyone else in the company again. That was certainly not the case here! While our Project Manager was excellent and all the contractors were very competent, the rest of the Nightingale team all the way up to Chad, the President, remained engaged throughout our project. The entire team was focused on making sure everything was completed to our satisfaction and nothing was considered closed until every expectation was met. While they listened to input, their extensive knowledge of what would work and what wouldn't was also key in helping to nudge us away from making some decisions that we now know would have decreased our satisfaction with the end result. The design and execution of the entire project was excellent, and we could not be happier with the new main level of our house!

Nightingale Company is a great go-to for projects that require contractors with enthusiasm and drive to do things the right way. They approach projects with a good balance of creative thinking, logical solutions, and integrity.

Amazing craftsmanship! We had custom wall displays built by Nightingale, and they turned out better than we imagined. The quality is impeccable, and the service was outstanding from the initial emails to the building of the units, and delivery. Highly recommend!

I work for a residential architecture group and have worked with Nightingale on many projects for my clients. They are a pleasure to work with, very quick to respond to questions and issues that come up and do excellent work. Their online portal makes it super easy for my clients to follow along with the progress of the project and they always know what's coming up next. Highly recommend them!

This is the second project completed by Nightingale for me. This first project was an enclosed front porch and this latest project was a large first floor master bedroom. I hired Nightingale after the success of the first project and wasn’t disappointed. Everyone from the subcontractors to the city inspectors constantly praised Nightingale for their attention to detail and craftsmanship. The entire Nightingale team was outstanding. Chad and Chris handled the initial planning while Chuck Bitner was assigned as my project manager. Chuck was everything you could ask for in a project manager. He kept me informed and worked through issues related to timing, cost and scope changes. Chuck would stop by daily to check on the progress and communicate with the various subcontractors. He did whatever it took to keep the project moving forward. He wasn’t afraid to pick up a hammer to lend a hand or run to the local Home Depot to get building materials to keep the crews working. My friends, family and neighbors were all impress with the finished bedroom. The new bedroom is completely integrated both inside and out with my old history house. This seamless integration was important to me and Nightingale delivered. Everyone's first reaction after seeing the finished project was WOW!

Nightingale is an amazing company that took my 1922 Bungalow to a whole new level. The quality of the workmanship is 5 Stars. The crews were respectful and I enjoyed having them on site. I elected to live in my home with a major kitchen renovation that included a new basement and work in the dinning room. For those of you who have ever lived in your home thru a big renovation it is important that you and your contractor are on the same page. And we were! Thank you again Nightingale to you and your crews, job well done.

Having a gutted kitchen one week before Covid got serious was not ideal, but Nightingale made it as painless as possible. They made sure the work progressed and always kept us in the loop. They use talented tradespeople and we always felt like we were in good hands. Our refinished floors look better than we ever thought possible and the tile was installed meticulously. Our project manager, Matt, was detail-oriented and always on top of whatever task/question/concern we had. We’re so pleased with how it turned out. Beautiful, functional and everything we dreamed. Thanks for everything, Nightingale!

We had worked with Nightingale company in the past (see Diana's review below). We hired them to entirely finish our basement which included a large rec/family room, hallway, new bathroom, and office. Matt Marchesi was our main project manager and did an excellent job communicating with us as the project moved along. He also ensured that (within reason and subcontractor availability) that our project moved smoothly, which took a big burden off our shoulders. The project was done on time and we are very happy with the space and value this work brought to our home. Highly recommend for anyone who wants attention to detail, good oversight, and high quality craftsmanship in their home.

We could not be more pleased with Nightingale. Professional, courteous, extremely easy to work with. Ours was a complete house re-do; total update and renovation. The house is unique and required a lot of imagination and skill. These guys were excited about the challenge and responded enthusiastically. The results are amazing. The house is now a fantastic "new home" that we are very proud of. Special thanks to Chuck Bittner, the project manager, for his dedication and leadership dealing with all the contractors, inspectors, etc. and getting the job done on time and in budget. Nightingale is a great company!

Nightingale Co. is simply the best contractor we have ever worked with. We have now completed two extensive whole home renovations on two 100 year old homes with this company and can honestly say that the quality of workmanship is unbeatable. Both houses required extensive planning, reconfiguration and updating. The final results are beautiful and custom - unique to our homes. As parents of two young children we also really valued the schedules and timelines they provided. Having project managers like Matt and Chris to communicate deliveries, scheduling and nuances of installs was a real gift to us. We never had to worry about the work being done, someone not showing up to work or unanswered phone calls. We are always heavily involved during the renovation process and it was refreshing to find a company that embraced that level of client input and teamwork. Every single person we have worked with at this company is knowledgeable, hard-working and kind. At the end of these projects we felt like we had the beautiful spaces we had envisioned, and gained some new friends too.

We recently completed our second renovation with Nightingale and are very pleased with the results. Our first project involved an addition and this project was a major renovation of our 1920's home. Chad and his entire team were a delight to work with as always. Their attention to detail, excellence in communication and understanding of design trends make them the best! Our project manager Mac was delightful to work with on this project. He communicated regularly, was excellent at problem solving and worked to keep our project on time. We are already looking forward to our next project with Nightingale and continue to refer them to all our friends who are in need of a contractor who strives for excellence.

We hired the Nightingale Co. for our master bathroom + closet renovation because I could tell a lot about their values and work ethic even from the early stages of just getting an estimate. Chad responded to my initial inquiry in less than one day, and was always very organized, focused and responsive in our early communications. Transparency, honesty, accuracy, efficiency and professionalism are not just buzzwords when it's our family home and our money at stake, and the Nightingale team really understands that. During the initial stages of figuring out the estimate, scope and design, I worked with both Chad and Chris Nightingale. Then the project was managed by Matthew Marchesi. I appreciated their professionalism and open lines of communication throughout the project. Even when a few curveballs came, what mattered to me was that these three men (Chad, Chris and Matthew) were always honest and responsive. They were patient with my questions and their expertise was very reassuring to me. I also appreciated that Matthew made sure that work was being done almost every single day of the three-month project. We were absolutely dead set against having any glass in our shower and I had this very blurry vision in my head of a contemporary bathroom with partially tiled walls and an entirely tiled shower (no glass with our hard Rochester water!), and this team made it a reality. I loved the Builder Trend interface and took great comfort in tracking the progress of the project that way. EVERYTHING is accounted for in Builder Trend, and as an attorney who is married to another attorney, that level of transparency makes us feel very secure and content. I also have to praise their subcontractors; they really assembled a great team to transform our bathroom. I got the impression that their subs enjoy working with Nightingale, respect them and are treated well by them. Matt Nowicki did the tile and his attention to detail is second to none. My husband has practically made a sport of spotting new patterns and repetitions in the bathroom tile that we didn't notice at first. I cannot overstate how perfect and precise the tile details are! Matt Nowicki is part artist, part mathematician, and we are going to be enjoying his rare breed of perfectionism for decades to come. Anthony Volenti and Madison Kauzlarich from the Nightingale Co. also pitched in as needed throughout the project. Anthony has a lot of talent and pays attention to detail, and he put the finishing touches on the bathroom with a high level of craftsmanship. Madison was an A+ communicator and cheerfully, patiently answered every single question I ever shot her way. This is the first renovation project we have ever undertaken, and I was initially wary of the idea of having people walking in the door and coming upstairs in my house every morning for three months. But the team was so professional and respectful that it was surprisingly not bad at all. They got to know us, our children and even our cats as time went on, and we never felt uncomfortable or intruded upon. Our only problem is that now the nicest room in our house is this master bathroom! When the time comes to tackle our main floor, I wouldn't hesitate to hire Nightingale again, and I would hope to have Matthew Marchesi as my Project Manager again. Monica Tay Belej ***Note: Nightingale Co. also oversaw and coordinated the team that replaced our roof the week before the bathroom demo began (just wanted to mention that in case the project cost seemed a little on the high side for a master bathroom and closet!).

Great company. Highly recommend. Very professional and easy to work with. Project manager was absolutely the best responding immediately to any issues and kept us updated on schedule of work. The designer was tremendous help and really listened to our ideas and came up with perfect design. The attention to detail and customer satisfaction was excellent.

We hired Nightingale Co. to renovate our dated kitchen. We did our research before hiring, but it was clear after our first visit that Nightingale best understood our vision and had some creative ideas to make that vision happen. Our experience with Nightingale could not have been better. They are the utmost in professionalism, down to the timelines, approvals, budget, etc. There were no surprises along the way. We met every single trade before we began the project, which was so helpful as we knew exactly who was working in our home on any given day and we had already met those individuals. Our project could not have gone smoother, and was completed literally within the week that was projected. Chad, Chris and Matt were a pleasure to work with. I would not hesitate to recommend them to anyone!

We hired Nightingale Company to renovate our kitchen which eventually became a renovation of our entire main floor. We renovated the kitchen, pantry, two half bathrooms, new hardwood floors throughout the main floor, replaced the dated fireplace mantel with beautiful floor to ceiling stone, gave the staircase a facelift, and a new front door. These guys came in and worked very well with my interior designer. I feel like I had my dream team. They created a dream living space for me and my family. Pros: Attention to detail, high quality workmanship, easy to work with, made sure I was happy with the end product. They made a schedule from start to finish so I knew what work was being done and when. In addition, we did this project over the holidays which wasn’t easy. When it looked like we may not have a functioning kitchen by Christmas they pulled out all the stops and did everything they could. The two days before Christmas Eve it felt like every trade was in our home at once. Electrical, plumbing, appliance installers, etc. Our project manager didn’t leave until everything was ready so we could have a working kitchen for Christmas. Cons: There were times when the project seem to be going very slow. There were days that no one showed up to work and I had to call and ask why. Our project was completed a month later than was originally on the schedule. Maybe it was because we renovated over the holidays which is a particularly demanding time for home improvements and some trades took the time off. There was also some confusion during demo over an area that was NOT supposed to be demoed in an effort to save money. We ended up having to pay to have it reconstructed which was frustrating. All in all, we are very happy with how everything turned out and we love our new space. We definitely would recommend Nightingale Company to anyone and would use them again.

I had zero doubts about my decision to move forward with Nightingale Company for a $100K+ renovation of a 1950s home. They were very communicative during the contracting process with my bank. They responded to every question that our mortgage officer had about the complexity of our project. Before our project began, they put together a very detailed contract so there were no gray areas. I was able to follow along with the project through their web tracking platform to know exactly where my money was going and where we were at in our project. I was actually very shocked that we were able to stay on budget. I could have saved even more if I didn't make some upgrades on selections ;). Even though we had some hiccups early on, Chad and our project manager Matt always had a detailed understanding of what the issue was and how to mitigate it. I never felt left in the dust. Our project manager (former military) had the best "can do" attitude. If he noticed a bit of concern from me, he immediately tried to understand it and find a solution. I always knew he had my back and intently cared about my happiness. Chris walked me through a lot of selection choices and gave me very informative information from something as small as pocket door hardware. He is always cheerful and willing to answer any ridiculous question of mine. They partner with the best in the industry and I would never hesitate to refer them to anyone. I would work with them again in a heartbeat!

My husband and I hired this company to remodel a small bathroom. The problems started immediately and lasted throughout the project. We were told that we could select our own plumber and during the project another plumber showed up that couldn’t put together shower/bathroom fixtures properly, then decided to walk off the job for several emergencies. Several times during the project there staff changed and we ended up with a very jr person that had never tiled before doing our bathroom. The project felt like it was very disorganized and there was zero sense of urgency to get something done properly. Nightingale co. refunded $1500.00 to us and decided to lawyer up and not finish the project properly. We ended up hiring another company and our own plumber to rip everything out and redo the bathroom. List of items improperly installed: Pitch of niches were pitched inward, thus retaining water Pitch of shower floor - water wasn’t draining properly - their solution was to put so much grout down that weeks after they were gone the grout started to peel and we had a large ziplock bag of it. Shower tile was not cut even, there were visible edges in the shower not aligned properly with the other tile.

I have used Nightingale for many different projects over the past few years. They've done painting, custom closets, repairs, basement remodel & installation of a half bath during the remodel. They are really professional and do a fantastic job. I felt listened to when I expressed my ideas and the end result was exactly what we discussed/expected. I really can't say enough great things about them. You won't be disappointed!

The Nightingale team, starting with Chad who estimated the job and made recommendations on approaches, and Mike who managed the multiple subcontractors, were knowledgeable, worked with us to schedule and execute quickly and to the highest standards. Indeed, we knew some of their very good subcontractors who we had hired before but they have been swamped so we could not get them to quote our job. This company does a lot of business with them, and was able to get them to get our job into their schedule.

Our family was very pleased with the work done by the Nightingale Company. We embarked on a three month project and on a daily basis there were moving parts in regards to the massive overhaul of the main floor. The Nightingale Company were able to orchestrate all of the different projects ,i.e, plumbing, drywall, tile, insulation, HVAC, etc, and give us the beautiful end result that our family anticipated. Even more important than the actual project was their ability to accommodate our family during this supposed stressful time. We have two small children and the company was able to keep the work site safe and even allowed us to have privacy while they were working on our home. In addition, the staff was very kind and respectful of our family and our house. We have already recommended the Nightingale Company and would indeed use them again.

If you want a company that is completely hands-on, modern, and energetic, look no further than Nightingale. Chad and his staff provide clients with transparency like very few companies do. We have worked with them on numerous projects and have had nothing but great feedback from clients. We would agree with our clients as well. Give Chad and Nightingale Co. a call!

Wow what a great experience! We really enjoyed working with Chad and his team. They helped us achieve the look we were going for with their design help and their knowledge of where to find what we wanted. They helped us to stay within our budget and were diligent about getting the project done when we needed it done! Very happy with the finished product.

We would recommend this company to anyone. They are all very professional and kept our project moving forward. As with any project, there were bumps in the road, but they were handled in a very positive way. The most important thing is that they kept us informed every step of the way. The final outcome of our project was phenomenal and we absolutely love our new rooms!

The experience we had was positive from beginning to end. Chad Nightingale's input during the design phase was invaluable. Chris Lawrence was a joy to work with - reliable, professional, personable. The rest of the group was representative of exactly what we have come to value from Nightingale - skilled, hardworking, punctual. Good people who take pride in their work. They were kind to our children, respectful, pleasant to have in our home and strived to actualize what we envisioned. And you all succeeded! We are thrilled with the results and are looking forward to our next opportunity to work with Nightingale Company!

The nightingale co was exceptional! Very professional. Able to recommend and used high quality materials to turn our project into exactly what we were hoping it would be. We will definitely be using this company for future home projects

I knew what I wanted in my renovation. I interviewed several contractors and nobody but Chad Nightingale could SEE how to get it done. Chris Nightingale was a great project manager and his communication through the entire project was outstanding. The entire Nightingale team delivered a beautiful product! I would highly recommend this company!

Chad, Mike and the entire Nightingale team were fantastic throughout the remodel of our master bedroom and bath. They were very helpful on the front end of our job with ideas on how to create the master suite that we wanted and were very transparent and organized about expected costs. Once the project started, they were extremely responsive to questions and were able to address issues nimbly. The level of communication is outstandingly professional. Nightingale made it all very simple and easy for us. It felt very collaborative and that the Nightingale team was truly invested in providing us with a great outcome. I was so incredibly pleased with how they managed the project - they were there every day - none of the disappearing act that we have seen from other contractors. They showed up when they said they'd be there and they worked incredibly hard all day. They were conscientiously neat and cleaned up each day in such a way that it made living in the house while the project took place no problem. I work from home full time and saw first hand the hard work and dedication of the on site team every day. The guys are personable and professional and were a pleasure to have in my home. Perhaps most importantly, the work product is outstanding! Between Chris' carpentry skills and Matthew's painting, they built us the most beautiful paneled wall feature and built-in dresser. Matthew is an artist - he was able to mimic the natural pattern of the marble in our shower in painting the fan trim so that it disappears into the marble. It's incredible. Chris heard my desire for an electrical outlet in an odd spot in our vanity cabinetry and figured out an ingenious solution. My kids think "Mr. Chris can fix or build anything!" We also love that Nightingale has a technology division. The media package they were able to provide us just finished off the project wonderfully. We love the technology they set up for us and are so grateful for all the time Chris N. has taken to make sure we understand how to use all the features. We look forward to our next project with the Nightingale team and I recommend them wholeheartedly. They are top-notch in all ways.

Chad is the real deal. He returns calls and emails promptly. He sticks to his deadlines. He does exceptional work and sees every job through to the very end. Chad is a man of integrity and stands by his work. He gives great input when it comes to reconfiguring spaces and his eye for design is refreshing, current and on trend. Chad has done two kitchen remodels for my family and we have been happy with the results from both projects.

Chad and his crew were not only very capable, but honest and above all professional in their assistance with completing our project. I would have no reservation recommending their services for any commercial or residential project you may have in the Metro Detroit Area. All of them collectively had a very can-do attitude towards both budget and timeline constraints. They were also very proactive in assisting with trouble-shooting and on the ground problem solving by providing potential solutions based on their experience with regard for budget and time.

Nightingale Co. performed outstanding work on our remodeling of two bathrooms, enlargement of hallways and stair landings, and finish carpentry work. Their highly skilled team of craftsman worked efficiently and precisely to make the aesthetic changes of the job match the existing Tudor design of our home. They took great effort to creatively design the elaborate trim re-work to match the existing trim. The enlarged hallways and stair landings appear as if they were originally built. In one bathroom, their skilled carpenter and painter transformed a simple "stock cabinet" into a beautiful, custom vanity that has the appearance of fine furniture. Both bathrooms reflect the high quality of the original builder. Nightingale Co. arranged for all trades and efficiently progressed through the construction process. Their team is highly knowledgeable, skilled, professional, and fun to work with. We highly recommend Nightingale Co. for your construction or remodeling needs.

Nightingale Co. exceeded our expectations! As a realtor and investor, I have worked with several contractors and subcontractors. From past experiences, I had very little faith in the industry as I found myself managing each person myself to ensure the work met my (high) standards. We hired Nightingale to remodel our home from floor to ceiling. Throughout the entire project, I did not feel a need to manage, check in on, or question them. Every one of the employees and subcontractors were kind, clean, professional, and highly skilled. The owner, operations director, and superintendents were there daily to offer "white glove service" to the project. Our home had several motivated individuals working 8-10 hours Monday-Friday from beginning to end of project. From woodwork, to custom cabinetry, to paint, our home has been seamlessly transformed with an unrivaled attention to detail. Nightingale Co is extremely high level and therefore they get my highest level of recommendation!