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Best of Houzz 受賞 (8回)
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London's Award Winning Stone & Worktop Suppliers
MKW Surfaces supplies stone, solid surfaces and project-manage its installation for your kitchens, bathrooms and living spaces. We want to change the way people source and buy stone!
We offer a wide range of natural stone (marble, granite and travertine), man-made stone (engineered quartz and marble) and floorings (ceramic and porcelain) and we'll soon be adding glass to the list.
We supply kitchen worktops, vanity tops, wall cladding, fireplaces and any other item made out of natural or engineered stone.
Our turnaround is 5 working days from template to installation.
We are happy to assist with any questions and have dedicated designers that can attend to your office/house to advise and choose the best stone for a given project.
Get in touch with us today!
サービス内容：
Bespoke Worktops, Granite Worktops, Marble Worktops, Masonry, Natural Stone Worktops, Quartz Worktops, Solid Surface Worktops, Splashback Installation, Stone Cleaning, Stone Installation, Stone Supplies, Tiled Worktops, Worktop Installation, Worktops, Kitchen worktops, Kitchen Splashbacks, Vanity Tops, Wall Cladding, Feature Walls, Engineered Stone, Dekton worktops, Dekton walls, Dekton flooring, Neolith worktops, Neolith wall, Neolith flooring, Silestone worktops, Silestone walls, Silestone flooring, Stone sinks, Ceramic worktops, Porcelain worktops, Silestone Worktops, Caesarstone Worktops, Sintered stone worktops, fireplace surrounds
対応エリア：
London, Hackney, Camden, Islington, Kensington, Chelsea, Fulham, Marylebone, Greater London, Westminster, Hammersmith, Chiswick, Ealing, Clapham, Battersea, Balham, Mill Hill, Finchley, Woodford Green, Hampstead, Highgate, Earl's Court, Maida Vale, Primrose Hill, Notting Hill Gate, Surrey, Essex, Kent, Hertfordshire, Buckinghamshire
受賞歴：
Houzz Best Service 2016, 2017, 2018, 2019 Caesarstone Installation of the Month, winners December 2015 AI GLOBAL AWARD 2018: Best Engineered Stones Installation Specialists – UK & Best Commercial Stone Installation Project
業種
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事業内容
会社名
Mkw Surfaces LTD
電話番号
+44 20 3856 3349
住所
Suite 1670 Fergusson House
124 City Road
London, Greater London EC1V 2NX
イギリス
平均依頼コスト
GBP 1,500 - GBP 150,000
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Houzz アワード (8)
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Leanne Clark
平均評価：5つ星中 星5Excellent job thank you. Jesús, Lana, Marina and team were so helpful throughout the process. The very nice fitter (Ion) also templated the job and gave useful advice and was meticulous about all the parts fitting (sink induction hob and boiling wate全文を読む
Mkw Surfaces LTDに対するレビュー 42件
新しい順
平均評価：5つ星中 星4.64.6|レビュー 42件
仕事の質4.6
コミュニケーション4.6
価格4.6
Leanne Clark
平均評価：5つ星中 星5
Excellent job thank you. Jesús, Lana, Marina and team were so helpful throughout the process. The very nice fitter (Ion) also templated the job and gave useful advice and was meticulous about all the parts fitting (sink induction hob and boiling water tap). We were quite specific about what we wanted and Jesús sourced us a lovely Taj Mahal stone in composite which was my preference for daughter’s first kitchen in her open plan kitchen/living first London flat. Lana was great at keeping us updated and fitting us in to the templating and installation schedule. We haven’t quite finished the project as some building snagging to do but attached are a couple of early photos and can add more in due course. The incredibly knowledgable Jesús also went above and beyond gave me invaluable advice for another project I am doing in Mallorca which resulted in a similar stone “Perla Ventata” which he helped me source from Levantina. So they can even help with more complex overseas projects.
Happy to unreservedly recommend this dedicated business and I will be recommending to my friends and contacts. Thank you MKW team.
2024年3月12日最終更新日：2024年3月12日
Catherine Tully Design
平均評価：5つ星中 星5
Once again Mkw surfaces Ltd did a fabulous job and helped me enormously with a difficult indecisive client.
They were not only patient and efficient but went the extra mile to help with more solutions and choices.
The finished result is stunning with not only worktops but a beautiful matching sink.
Thank you as ever you are my first choice
2023年12月30日
Mkw Surfaces LTDからのコメント：
Catherine, many thanks, truly pleasure to work with you on this project. thanks you for trusting us.
CATO creative
平均評価：5つ星中 星5
It's a pleasure to work with Jesus and his team. They are so helpful and knowledgeable, no request is too much trouble. They will always find the best price for their worktops, and the quality is excellent. A very friendly team!
2023年12月6日
Mkw Surfaces LTDからのコメント：
Thank you very much, It is always a pleasure to work with Cato. Great company.
Michael Louzado
平均評価：5つ星中 星5
MKW have been incredible from start to finish in what has been a very very difficult build project. Issues that were caused entirely by the builder were remedied at MKW's time and expense when they really could have pushed the effort to others. They provided great advice and direction, were on-site regularly and provided a very personal service.
Every member, Lana, Ion but especially Marina, were constantly on hand and contactable to discuss options and help select the best path.
I'm really pleased with the finish and with the workmanship. I'd recommend MKW any time for the great job they did.
2023年7月5日
HouzzUser-148552102
平均評価：5つ星中 星5
Very very pleased with my worktops. Jesus was so helpful. Thank you
2023年5月24日
I am very pleased with my new worktop. The team provided different options based on the stock availability on very competitive price! The templating and installation had no issues and the joints are barely visible. Overall fantastic value for money and very quick turnaround. Many thanks.
2023年5月17日
HouzzUser-939354031
平均評価：5つ星中 星1
Awful service from start to finish from MD Jesus Alberto Mouza and his team. Every issue they caused Jesus was unwilling to rectify. He doesn’t know how to construct a floating shelf and the island has a massive crack. The underside of our floating shelf has netting on it and he has used pins for the floating shelf which structurally is not strong. We have just been met with hostility and rudeness and he just ignores all emails when we try to tell him our concerns. I would avoid this company as there are so many good stone masons in and around London and it’s well worth spending the time to research properly as it costs a lot of money. They also take away the large off cuts of marble without notifying you and it’s nowhere in the contract. Be sure to ask to keep it if you do decide to go with them as you can use it to make something nice.
2023年3月14日
Catherine Tully Design
平均評価：5つ星中 星5
Excellent and efficient service every member of the team goes out of their way to be helpful .
This project was small but potentially difficult in cramped conditions to fit very heavy marble.
However the fitter’s cheerfully stepped up to the mark and the worktops look beautiful.
I would definitely recommend this company and am using them without hesitation for my next client
2022年12月18日
Mkw Surfaces LTDからのコメント：
Dear Catherine, We would like to thank you for your comments, it is always very important for us. We are so happy you are satisfied with the work we done for you. Please make sure you come back for any other future projects.
MKW Surfaces Team.
MKW Surfaces Team.
HouzzUser-36522035
平均評価：5つ星中 星5
Excellent service, very happy with the results, looks beautiful, would definitely recommend.
2022年9月13日
Mkw Surfaces LTDからのコメント：
Hello,
We are delighted that you are happy with the result.
Thank you,
MKW Surfaces.
We are delighted that you are happy with the result.
Thank you,
MKW Surfaces.
The Jounetsu Creator Ltd
平均評価：5つ星中 星5
My Kitchen Worktop(MKW) team did a beautiful stonemason work for one of our Kitchen Extension projects in London. My Client and Site contractor were very pleased with the end result. Special thanks to MKW's advises to help us find an exciting yet appropriate natural stone material for our kitchen counter. I found MKW team very pleasantly upfront about necessary obstacles and details to achieve a good outcome. It was great working with and I am sure I will contact MKW again for the upcoming future projects!
2022年9月9日
Mkw Surfaces LTDからのコメント：
Hello,
We are delighted that you are happy with the result. We always want to do the best, and I'ts very rewarding to have clients as satisfied as you.
Thank you,
MKW Surfaces.
We are delighted that you are happy with the result. We always want to do the best, and I'ts very rewarding to have clients as satisfied as you.
Thank you,
MKW Surfaces.
We are delighted with the work that MKW carried out. Our island is over 3 metres long and they spent a considerable amount of time considering how best to use the two slabs of Taj Mahal quartzite, book matching them perfectly. Marina has been incredibly helpful and insightful throughout the process. We have already recommended them.
2022年1月4日
Mkw Surfaces LTDからのコメント：
Hello,
We are very pleased with your feedback; we work really hard to ensure everything is great.
Thank you,
MKW Surfaces
We are very pleased with your feedback; we work really hard to ensure everything is great.
Thank you,
MKW Surfaces
Matt Henry
平均評価：5つ星中 星1
Have left us with a really poor join right in front of the cooker. One piece slightly thinner than the other and now slopes down. The template didn't take into account the end panel (something the carpenter says is an absolute basic) so we're left with a worktop running between the panel. They didn't check the levels so part of the worktop at the end is completely wonky, which has made fitting the doors a nightmare (a quick adjustment at the floor would have remedied this).
They were in a supreme hurry on site and obviously did not take due care. They also requested all money up front before the job was undertaken. There's clearly a reason for this, and more fool us for paying for it. The only option left for us is now Small Claims Court proceedings to get the money back as they are not responding to emails.
2021年8月11日
Ashly William
平均評価：5つ星中 星5
MKW Surfaces has the best team to work with, efficient in communication and customer service. Our chosen Silestone worktops were highly affordable, and most importantly, it looks stunning! I’m so pleased with our finished worktops. Excellent service starts to end; I would surely recommend them to my family and friends.
2020年10月19日
Mkw Surfaces LTDからのコメント：
Hello Ashly,
We are thrilled to hear that you're happy with your work, we strive to give the best service possible to every customer,
Thank you,
MKW Surfaces
We are thrilled to hear that you're happy with your work, we strive to give the best service possible to every customer,
Thank you,
MKW Surfaces
David Smith
平均評価：5つ星中 星5
Star galaxy granite is a natural and beautiful stone. Its elegance is enhanced when used at the right places like in kitchen tops, bar counters, etc. To use it with proper installation service, hiring a professionally skilled company is vital. We came across MKW surfaces to choose star galaxy granite. Their free sample service with design consultation helped us choose the right granite as per our requirements.
2020年9月22日
Mkw Surfaces LTDからのコメント：
Hello David,
Star galaxy granite is indeed an elegant stone. Thank you so much for your feedback, and you can always count on us to help you.
Thank you,
MKW Surfaces
Star galaxy granite is indeed an elegant stone. Thank you so much for your feedback, and you can always count on us to help you.
Thank you,
MKW Surfaces
Alisha Hill
平均評価：5つ星中 星5
Silestone Statuario comes from the company’s Eternal Collection. Boasting white backdrop with golden and grey veining, this quartz stone has unique mechanical performance that’s best for modern homeowners. I got my Silestone Statuario quartz from MKW Surfaces last month. The quality of this worktop material is fantastic and looks like the pure and classic marble from Italy. But the best part is that quartz doesn’t have any flaws that are associated with natural marble.
2020年8月17日
Mkw Surfaces LTDからのコメント：
Hello Alisha,
We're really happy that you're satisfied with our Silestone Statuario, it is indeed a beautiful marble.
Thank you,
MKW Surfaces
We're really happy that you're satisfied with our Silestone Statuario, it is indeed a beautiful marble.
Thank you,
MKW Surfaces
Clinton Duke
平均評価：5つ星中 星5
We just completed a stunning kitchen re-design with MKW providing the Unistone work surfaces. Jesus, Marina and the team were an absolute pleasure to work with. From design discussions around details and custom elements to meticulous, careful templating, advice and laser sharp install, they made the whole process run as smoothly as possible. They were super responsive throughout the project, followed up promptly after completion to check everything was OK and were very fair and transparent on pricing. We really felt they brought a genuine care and pride in workmanship to our project and we are super pleased with the result. I would very happily recommend MKW to anyone looking for a quality, reliable partner.
2020年8月5日
Mkw Surfaces LTDからのコメント：
Hello Clinton,
We are really glad that everything went smoothly, and that you're satisfied with our work.
Thank you,
MKW Surfaces
We are really glad that everything went smoothly, and that you're satisfied with our work.
Thank you,
MKW Surfaces
Rosa Smith
平均評価：5つ星中 星4
I highly recommend MKW Surfaces for marble worktops. They have a vast collection of marble slabs in different designs, colours and patterns. So, you can find the one that suits your kitchen interior with ease. Moreover, the professional fabricators work closely with the client to ensure every minute requirement is fulfilled without any hassle.
2020年7月23日
Mkw Surfaces LTDからのコメント：
Rosa,
Many thanks for your feedback, We always work very hard to ensure a full satisfaction.
All the best.
Many thanks for your feedback, We always work very hard to ensure a full satisfaction.
All the best.
Daniel Leo
平均評価：5つ星中 星5
If you are looking for granite worktops in London, then you must do an extensive internet search which will give you results about granite worktop suppliers in your area. If you are building a new house in London and want to install granite worktops in your modern kitchen, you must hire a supplier in your area to cut down on transportation cost. I highly recommend MKW Surfaces as their service are quick and easy.
2020年4月14日
Mkw Surfaces LTDからのコメント：
Hi Daniel,
Thank you very much for your positive feedback.
We are pleased to know you are happy with our work and service and hope your client enjoys the new surfaces for many years to come.
Kind regards,
The MKW Surfaces Team
Thank you very much for your positive feedback.
We are pleased to know you are happy with our work and service and hope your client enjoys the new surfaces for many years to come.
Kind regards,
The MKW Surfaces Team
Vincent Graff
平均評価：5つ星中 星3
The worktops in our kitchen are beautiful and, before installation, MKW could not have been more helpful. But I'm left with a rather sad feeling. Small stains appeared on the worktop on the very first day. - this is probably related to the fact that when the worktops were installed we were not given any advice on how to look after them (the care advice arrived, via email, 24 hours too late).
I called the company four or five times, and sent repeated emails asking them to call me, so that we could discuss how the stains might be removed (if, indeed, that is possible). All I wanted was for somebody from the firm to come and have a look and offer me some professional advice.
But MKW - who had been so keen to help when they were discussing my order, suddenly went totally silent on me.
They promised to call, and they didn't. They stopped replying to emails.
And that's why I feel so sad. When I ordered the worktops and had them delivered, I felt really enthusiastic about the company, their people and the materials.
Now I feel let down - and don't feel I could recommend them.
2019年11月12日
Notch Studio
平均評価：5つ星中 星5
Very good company, high quality work and made from the best materials possible. Definitely recommend this company and love their work
2019年3月18日
Mkw Surfaces LTDからのコメント：
Hi Eliot,
Thank you very much for your kind comments, it is an absolute pleasure to help and assist Strudwick Interiors in every project.
You are also an amazing client of ours and we will provide you with feedback by return.
All the very best,
Brian at MKW Surfaces
Thank you very much for your kind comments, it is an absolute pleasure to help and assist Strudwick Interiors in every project.
You are also an amazing client of ours and we will provide you with feedback by return.
All the very best,
Brian at MKW Surfaces
Gustavo Sarlo
平均評価：5つ星中 星5
We had our London property refurbished recently and MKW Surfaces installed stunning worktops in our kitchen and a vanity top in our bathroom with an excellent finish. All done at very reasonable prices. Thank you very much!
2018年11月22日
Mkw Surfaces LTDからのコメント：
Hi Gustavo,
Thank you very much for such positive review, we hope your wife and family enjoy your new worktops in you London home!
Kind regards,
The MKW Surfaces Team
Thank you very much for such positive review, we hope your wife and family enjoy your new worktops in you London home!
Kind regards,
The MKW Surfaces Team
drewmurray91
平均評価：5つ星中 星5
Hi Alberto I just want to say thanks for the fantastic job you and your team did with the worktop in my kitchen. A very professional job from start to finish and it makes a change for a company to actually do what they say there going to do. Drew Murray
2018年10月22日
Mkw Surfaces LTDからのコメント：
Hi Drew
Thank you very much for your kind words
Please feel free to get in touch again with us at any time, we'll always be here to help and assist you.
Most importantly, we hope you enjoy your worktops for many years to come!
Kind regards,
The MKW Surfaces Team
Thank you very much for your kind words
Please feel free to get in touch again with us at any time, we'll always be here to help and assist you.
Most importantly, we hope you enjoy your worktops for many years to come!
Kind regards,
The MKW Surfaces Team
HouzzUser-705479633
平均評価：5つ星中 星5
MKW did an excellent job on our kitchen remodel. They were always responsive and fittings done perfectly and on time. I recommend them for any job
Jorge
2018年10月22日
Mkw Surfaces LTDからのコメント：
Hello Jorge,
Thank you very much for the positive feedback.
Please feel free to get in touch again with us at any time, we'll always be here to help and assist you.
Kind regards,
The MKW Surfaces Team
Thank you very much for the positive feedback.
Please feel free to get in touch again with us at any time, we'll always be here to help and assist you.
Kind regards,
The MKW Surfaces Team
Emily Cronin
平均評価：5つ星中 星5
I recently purchased Dekton kitchen worktops from MKW after a long decision process. After the months of emails and phone calls with Alberto that led to my purchase, I can say that not only does MKW have an impressive selection of materials to choose from, but it also boasts an incredibly knowledgeable, patient team. This made a huge difference to me as someone for whom kitchen worktops represented a significant investment. And the final product speaks for itself. I’m so pleased to have found MKW and couldn’t be happier with the results!
2018年10月22日最終更新日：2018年10月22日
Mkw Surfaces LTDからのコメント：
Hi Emily,
Thank you for such nice feedback and photo.
We really wish you will enjoy your beautiful kitchen worktops and splashbacks for many years to come!
We will be here to help and assist at any time, with any query or assistance you may require.
All the best,
The MKW Surfaces Team
Thank you for such nice feedback and photo.
We really wish you will enjoy your beautiful kitchen worktops and splashbacks for many years to come!
We will be here to help and assist at any time, with any query or assistance you may require.
All the best,
The MKW Surfaces Team
Adam Plumbridge
平均評価：5つ星中 星5
I visited many stone companies and received many quotations but MKWS were by a long way the best. I purchased Carrara engineered stone with 50mm edges and it looks amazing. The installers made some on site changes and included a small back splash.
I highly recommend MKWS.
2018年10月21日
Mkw Surfaces LTDからのコメント：
Hi Adam,
Thank you very much for the positive review and lovely picture of your kitchen. It looks absolutely amazing, we hope you will enjoy the worktops for many years to come!
With best regards,
The MKW Surfaces Team
Thank you very much for the positive review and lovely picture of your kitchen. It looks absolutely amazing, we hope you will enjoy the worktops for many years to come!
With best regards,
The MKW Surfaces Team
ab craven interiors
平均評価：5つ星中 星5
I've been using MKW for my client's worktops since they started and I have to say they are the best at what they do. They go out of their way to accommodate even the craziest request and could not be more helpful in terms of helping the end client at the design stage when required. Their attention to detail is second to none with super professional template and fitting teams and amazingly quick turnarounds. The result is always a superior quality finish which provides the finishing touch to my designs. Highly recommended.
2018年4月4日
Work surface looks fantastic but many problems throughout including estimate, samples and fitting. The fitting was cancelled twice, once the day before and once on the day (communicated by email). Third time lucky but the fitters arrived 6 hours late. One of the two work surfaces was poorly fitted (join on main surface not equal width and not aligned with upstand). This was redone on the day though the team looked far from happy. Problems were always attributed to external factors (suppliers, London traffic etc) and communication was generally poor. I am very happy with the final result (hence two star rating) but cannot recommend for these reasons.
2017年10月11日最終更新日：2017年10月13日
Mkw Surfaces LTDからのコメント：
Dear Lee,
Thank you for your email and feedback which is very important.
We normally offer an AM or PM slot to our clients which helps us cover windows of 6 hours. The reason for this, is that we transport very heavy stone on vans and lorries which aren't always the quickest vehicles.
We also prioritize the arrival of materials in safe and good conditions for our clients (i.e. if there are pot holes on the road, these may crack if driving fast, etc).
We carry out between 1300-1600 installations every year on time and manner and there is a very small percentage of delays on arrival of some of our installations.
Our team had a slight delay with getting access on another site in the morning and then got caught up by traffic which delayed our arrival.
Despite this, we understand that urban lifestyle is ever getting busier for all of us and try our best to accommodate smaller windows of arrival when possible.
We were trying to help, and although arriving a little bit late, we really wanted to complete your installation the very same day.
Our installers may have been a little tired as they did have a long day, but we can assure you they we are all very happy at our workplace.
We will continue addressing issues with traffic, delays and communication, we can only ever improve thanks to the invaluable feedback of clients such as yourself.
On a positive note, we are glad to hear that you are happy with the final result and we will be always here to help and assist, should you have any queries and/or issues in the future.
All the best,
Brian at the MKW Surfaces Team
Thank you for your email and feedback which is very important.
We normally offer an AM or PM slot to our clients which helps us cover windows of 6 hours. The reason for this, is that we transport very heavy stone on vans and lorries which aren't always the quickest vehicles.
We also prioritize the arrival of materials in safe and good conditions for our clients (i.e. if there are pot holes on the road, these may crack if driving fast, etc).
We carry out between 1300-1600 installations every year on time and manner and there is a very small percentage of delays on arrival of some of our installations.
Our team had a slight delay with getting access on another site in the morning and then got caught up by traffic which delayed our arrival.
Despite this, we understand that urban lifestyle is ever getting busier for all of us and try our best to accommodate smaller windows of arrival when possible.
We were trying to help, and although arriving a little bit late, we really wanted to complete your installation the very same day.
Our installers may have been a little tired as they did have a long day, but we can assure you they we are all very happy at our workplace.
We will continue addressing issues with traffic, delays and communication, we can only ever improve thanks to the invaluable feedback of clients such as yourself.
On a positive note, we are glad to hear that you are happy with the final result and we will be always here to help and assist, should you have any queries and/or issues in the future.
All the best,
Brian at the MKW Surfaces Team
Just had my kitchen worktops installed, absolutely great service. Paolo arrived at the property before I did and was very friendly from the start. I had the pleasure of meeting Brian who popped by to say hello and made sure all was going smoothly. I can't say that all projects I have encounter progress with no problems, but the way MKW handled any issues that surprised us is of first class. I could not have asked for more! Confidence and professionalism will definitely use again for any future projects.
Thank you to the whole team at MKW and especially Paolo for his attention to detail and fulfilling any annoying request I asked without hesitation.
2017年10月5日
Mkw Surfaces LTDからのコメント：
HI David,
Thank you for the positive feedback, it was a real pleasure to meet not only a talented lighting designer but a nice and friendly client too!.
Without a doubt are paths are likely to cross again some time in the future and we look forward to it.
Best regards,
Brian and the MKW Surfaces Team
Thank you for the positive feedback, it was a real pleasure to meet not only a talented lighting designer but a nice and friendly client too!.
Without a doubt are paths are likely to cross again some time in the future and we look forward to it.
Best regards,
Brian and the MKW Surfaces Team
Hugo Ernest
平均評価：5つ星中 星5
MKW Surfaces has done a great job in supplying new stone worktops for our kitchen remodel and some beautiful wall panels in our bathroom.
They are very professional and I recommend them thoroughly!
2017年8月3日最終更新日：2017年9月20日
Used MKW surfaces for our recent project and they offered a very professional service from start of pricing the job to fitting the worktop which looks amazing.. thank you for our beautiful worktop.. definately use you guys for our future projects and recommendations..
Neel Shah
2017年5月23日
helenpbstewart
平均評価：5つ星中 星2
Brian and Oliwia are responsive and helpful - samples and quotes all super quick. Having used MKW before and being happy, I gave them another job. However, this time I'm not happy, simply because their template guy and then the fitters were rude, sullen and awkward which created bad feeling. Also after arrival they went back out to 'park' taking nearly an hour today. Completely ruined any positivity I had about the company. I'm sorry to be posting this, but something needs to change....
2017年5月10日
Mkw Surfaces LTDからのコメント：
HI Helen,
Thank you for your review, we are sorry to hear about your experience and delay.
We work extremely hard to ensure all our clients feel comfortable whilst working with our teams and it is the very first time we hear this,; which whilst it seems very strange, we will investigate for you.
With regards to parking, we checked at the time and unfortunately we could not find any spaces to park our van in the area, hence taking around 1 hour to do so. Unfortunately with London traffic this was beyond our control, although the tops were fitted in the day promised albeit with one hour delay.
On a positive note, i am glad to know that you are happy with the end product and the level of craftsmanship of the tops.
We will always be here to help and assist.
Alan Brian Nussbaum
Business Development & Support
MKW Surfaces
20-22 Wenlock Road
London N1 7GU
T 0203 0788912
E brian@mkwsurfaces.co.uk
W www.mkwsurfaces.co.uk
Company Reg. 07995675
Vat No. 136 1371 34
Best of Houzz 2016 and 2017 - Client Satisfaction
This professional was rated at the highest level for client satisfaction by the Houzz community 2 consecutive years.
Kind regards,
Thank you for your review, we are sorry to hear about your experience and delay.
We work extremely hard to ensure all our clients feel comfortable whilst working with our teams and it is the very first time we hear this,; which whilst it seems very strange, we will investigate for you.
With regards to parking, we checked at the time and unfortunately we could not find any spaces to park our van in the area, hence taking around 1 hour to do so. Unfortunately with London traffic this was beyond our control, although the tops were fitted in the day promised albeit with one hour delay.
On a positive note, i am glad to know that you are happy with the end product and the level of craftsmanship of the tops.
We will always be here to help and assist.
Alan Brian Nussbaum
Business Development & Support
MKW Surfaces
20-22 Wenlock Road
London N1 7GU
T 0203 0788912
E brian@mkwsurfaces.co.uk
W www.mkwsurfaces.co.uk
Company Reg. 07995675
Vat No. 136 1371 34
Best of Houzz 2016 and 2017 - Client Satisfaction
This professional was rated at the highest level for client satisfaction by the Houzz community 2 consecutive years.
Kind regards,
Rebecca Coleman
平均評価：5つ星中 星4
I found dealing with MKW quick, easy and fuss free. Ana and Oliwia and all the people who I dealt with via email and phone were quick to respond and very helpful. When I initially made contact and the quartz I wanted wasn't available Ana went out of her way to suggest alternatives.
They are clearly an experienced and knowledgeable company and I am so far pleased with the final result. The only negative I would have is that the fitters were pretty rude and not that respectful of my property, which is a shame, as they did a great job fitting it and the overall results are great.
2017年4月20日
Mkw Surfaces LTDからのコメント：
HI Rebecca,
Thank you very much for the positive feedback.
As per previous communication, we are taking appropriate action upon your comment, ensuring we ever improve our service for all our clients.
All the best,
Brian at MKW Surfaces
Thank you very much for the positive feedback.
As per previous communication, we are taking appropriate action upon your comment, ensuring we ever improve our service for all our clients.
All the best,
Brian at MKW Surfaces
We have worked with MKW surfaces on 2 projects so far and have been very happy with the level of service they have provided. They have approached both jobs with the highest level of professionalism and their project coordination is almost meticulous. Their sales team are very knowledgable, helpful and quick to respond. The installation team are polite and careful and achieved a great level of finish. I would be happy to recommend them.
2017年4月4日
Mkw Surfaces LTDからのコメント：
HI Fiona,
Thank you very much for the positive feedback.
We strive to provide the best service at all times and consider ourselves very lucky being able to work with a professional such as yourself.
Your expertise and understanding in our industry is second to none, your clients are incredibly wise in choosing you to help with their projects.
We are here to help any time required!
All the best,
Brian and the MKW Surfaces Team
Thank you very much for the positive feedback.
We strive to provide the best service at all times and consider ourselves very lucky being able to work with a professional such as yourself.
Your expertise and understanding in our industry is second to none, your clients are incredibly wise in choosing you to help with their projects.
We are here to help any time required!
All the best,
Brian and the MKW Surfaces Team
MKW Surfaces was engaged to supply and fit a number of stone worktops for our project. The company was easy to work and the logistics coordination was flexible to accommodate schedule changes for a busy project. We were very happy with the high quality finish and the outcome, and will continue to use MKW Surfaces for future projects.
2017年3月30日
Mkw Surfaces LTDからのコメント：
HI Steve,
Thank you very much for your kind words. We strive to provide the best services at all times.
Working with you has enabled us to achieve great objectives and we could not do it without not only a great client but very professional and friendly Project Manager such as yourself.
We will always be here to help and assist you!
Kind regards,
Oliwia and Brian at MKW Surfaces
Thank you very much for your kind words. We strive to provide the best services at all times.
Working with you has enabled us to achieve great objectives and we could not do it without not only a great client but very professional and friendly Project Manager such as yourself.
We will always be here to help and assist you!
Kind regards,
Oliwia and Brian at MKW Surfaces
Yeo Design
平均評価：5つ星中 星5
We have worked with MKW Surfaces on many projects now, All of which were carried out professionally and with the highest level of care and attention to detail. They are a pleasure to work with and brilliant at communicating. They are always happy to go the extra mile and go above and beyond to meet all of the clients needs and wishes. We will never be hesitant about collaborating with them on future projects.
2017年3月27日
Mkw Surfaces LTDからのコメント：
Thank you very much James Yeo and Team!
It is an absolute pleasure to help and assist you at all times.
All the best,
The MKW Surfaces Team
It is an absolute pleasure to help and assist you at all times.
All the best,
The MKW Surfaces Team
MKW did an amazing job! From the start to finish the service was great. Professional comminication, quick response and more importantly they delivered amazing results. We had quartizite worktop and splashback installed in the kitchen. Thier quote was the most competitive I got and the stone looks fantastic. Ee love the result. Fitting service was great too, very professional, the fitter knew what they were doing and were able to make very useful suggestions which make it were really helpful! We loved the result. Extremely happy with the service, would highly recommed and use again.
2017年1月17日
Brilliant team! Great communication! Service - high standard! My kitchen worktop looks beautiful! Team took care of my surfaces, honestly I will recommend MKW to my friends.
2016年11月20日
Joy Whitehouse
平均評価：5つ星中 星5
I would definitely recommend MKW – from my first initial enquiry right through to installation the team have been nothing but knowledgeable, respectful and professional. If you do use MKW I hope you get Brian - nothing was too much trouble for him. My kitchen has been transformed. My kitchen fitters have asked for MKW’s details to use and recommend in the future. Thank you MKW.
2016年10月31日
Caesarstone
平均評価：5つ星中 星5
MKW Surfaces has chosen Caesarstone for several of their projects to elevate their one-of-a-kind designs. With their clients' visions in mind, the spaces they've created are nothing short of incredible. Their professionalism, dependability, and experience sets them apart from the competition. With their knowledge and understanding of stone and tile options they help make your decision process as easy as possible.
2016年3月24日
felicity sincock
平均評価：5つ星中 星5
I could not be happier with the marble and the service provided by MKW Surfaces.
I was so grateful for all the advice and support when choosing the right slab for us and when it came to installation.
Great team and great product - ask for Brian, he was fantastic!
2016年2月2日
Zhirayr Nersessian
平均評価：5つ星中 星5
We chose MKW Surfaces for their excellent connections in obtaining Quartzite slabs. The sales team was always available to help and were flexible in their delivery. The fitters were a great pleasure to meet and provided advice over details I would not have thought of. The stone chosen was Calacatta Brasil (different cross-section of Bianco Eclipsia) for its near white colour and patterns closely resembling marble (but incomparably harder and not water/acid soluble). Thank you for such an excellent service!
2016年1月3日
Mkw Surfaces LTDからのコメント：
Hi Zhirayr,
Thanks so much for the positive comments, we will always be here to assist with any queries, advice and/or information that may be required.
More importantly we are really pleased to hear you are enjoying your shiny new worktops!
All the best,
Maria on behalf of the MKW Surfaces Team
Thanks so much for the positive comments, we will always be here to assist with any queries, advice and/or information that may be required.
More importantly we are really pleased to hear you are enjoying your shiny new worktops!
All the best,
Maria on behalf of the MKW Surfaces Team
jferdinand88
平均評価：5つ星中 星5
I used MKW Surfaces to supply and fit my kitchen work surfaces, the service I received was brilliant from start to finish.
No request or query of mine was ever a big deal. The guys at MKW worked with us to find our perfect surface within our budget.
At the templating stage a number of design elements that had not occurred to us were brought to our attention ensuring that all our fittings and appliances would work in the best way possible once everything had been fitted.
The fitters attention to detail was excellent, taking his time to ensure the finish was perfect.
We’re very happy, we would definately recommend to anyone and/or use again on any other projects, an exceptional service, worth every penny!
2015年10月12日
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