Milton Hardwood Floors

I purchased Vintage Hardwood at Milton Hardwood and they were amazing. I dealt with Belle who was very professional and nice she came out to my house and measured what I needed and recommended her installers who were very clean and courteous and did an amazing job for a very reasonable price. I would highly using Milton Hardwood for very good quality flooring and install. Thank you so much guys.

We returned to Milton Hardwood, based on our previous excellent experience with this company, and purchased flooring for the next phase of our renovation. We continued to experience great service and pricing. Both Richard and Belle are very knowledgeable and professional. We did not have Milton Hardwood install the flooring as we no longer live in the GTA but there is no other company we will use for our flooring needs. It is worth the drive to Milton!

Great experience with Milton Hardwood Floors. Excellent customer service from Belle and perfect installation from Joe. Would definitely recommend them to others. Will use them again for my next project.

It was a pleasure working with Milton Hardwood Floors!! We ordered new flooring from Milton Hardwood in October 2016 and had it delivered from Canada to the US. This cross-border delivery required special attention to ensure a successful delivery, which was carefully orchestrated by Milton Hardwood. I worked directly with Richard and he provided exceptional service, was extremely knowledgeable of the products we were considering, and provided prompt responses to emails and phone calls throughout the process. At first, I was hesitant working with a company outside the US, but Richard's service made the final decision to work with Milton Hardwood very easy. I highly recommend Milton Hardware, especially for US residents looking to order high quality flooring directly from Canada. Thanks Milton!!

The Team at Milton Hardwood Floors have just completed a 2900 square foot job for us. The job required the removal of the existing flooring and the installation of new hardwood along with the refinishing of the main staircase (and the installation of new posts) to match the new floors. I did not have to micro manage the job. Where challenges arose, they were communicated in a timely manner and resolved quickly. Where we had concerns about the job, they were address immediately to our satisfaction. I made our expectations of the job clear at the onset of the work and in the end the Team exceed each of these expectations.

Milton Hardwood Flooring handle excellent products, they appear to be an full service installation company and less suited to DYI ( Do It Yourself ) installers. Their return policy if available of products for in store purchases do not match there on line policies, and vary dramatically with specific flooring manufacturer! Do extensive research on return policies of surrounding hardwood retailers, most have "big box" store return policy with an industry average 20-35% restocking fee, which is more reasonable then the verbal 50% from Milton Hardwood Flooring. If you can get them to estimate for a fee ( which we are unaware they offer )your material perhaps they will honor the overage?

I purchased $15,000 worth of hardwood floor from Milton Hardwood Floor. I had other quotes and gave the business if they could match as they were local, right from the deposit he started complaining about how cheap the job was and that he had exceed his authority. He gave me the impression he wanted to get out of the contract, but as we had already given him the deposit he was stuck. The order started to go bad from there, delivery times were not met, the owner got into a verbal altercation with me when he did not deliver on promises. They blamed each other and took every opportunity to remind me how cheap I was getting it. Neither would take responsibility for the others actions, once the floor did arrive and was installed, Milton called me and said they had ordered too much floor (which he blamed on me) I reminded them they had measured the floor. His response was that I should still pay for it and that he didn’t need to let me know as I had already paid for the job, as if he was doing me a favour for not ripping me off. The floor subsequently cracked and large gaps appeared, once again Milton hardwood floor deflected any issue and blamed Superior Flooring. I was told to deal with them. Apparently since they got their cash they didn’t want to help as they had made a pricing mistake in the first place. Several message later, including to the owner and I was finally put in touch with the manufacturer. They were to report back to Milton and let me know what they would do to fix the issue. Again two months later and no follow up, I called Milton floor and was told I was an impatient customer (really a year later) laughable. And side he didn’t know when it would be fixed as they were too busy and he hung up on my. I wouldn’t recommended Milton Hardwood Floor to my worst enemy.

Milton Hardwood Floors were the original installer of hardwood in our home some 8 years ago. We wanted to replace carpeting in the master bedroom and match the hardwood to that existing in the hall. Ed Arce and his installation team led by Joe, sourced the original product, the same shade and make, and installed it - all within two days. The installation was fast, on time (in at 8:30 and out at 3:30pm) and the entire flooring in the MBR, hall and walk in closet looks like it was all done at the same time. The transition from existing to new is seamless. Professional, skilled and friendly, we would recommend again. Thanks for a great renovation experience.

From the first time entering the store until my floors were installed I was happy with my selection. I received a fair price for good quality material and work... I was provided with plenty of selections and plenty of advice...the work done was professional with minimal mess... Thank you