Marty Mason Collected Home

The absolute worst!!! The lies and disrespect were endless. I went to Marty Mason and purchased a custom sectional. Issue 1 - I ordered my sectional in mid September, it did not arrive until mid December. During this time Marty Mason's sales rep (Desmond) did not establish a clear line of communication with manufacturer. They had no idea initially why my sectional was delayed nor couldn't commit to a completion date. Issue 2 - From my initial contact with Marty Mason Collected Home and all the way thru the sales process I expressed to them I was in the market for a 8-way hand tied sectional with down wrapped coil cushions. When my sectional was finally delivered is was constructed using cheap sinuous coil and the cushions were all foam. When I contacted the store they (Desmond) assured me he inspected the sectional before delivery. He said he verified it was what I ordered and it was 8-way hand tied etc... LIES LIES LIES!!! Now on to Marty Mason (owner) himself... When my sectional was delayed I came into the store to speak with him directly concerning the status. He was extremely pompous and displayed no sort of customer service. He seemed as though he didn't want to be bothered. This attitude continued all the through discovery of the issues with my sectional upon delivery. Ultimately with pictures, audio, and video evidence he gave me a full refund. I WOULD NOT RECOMMEND MARTY MASON!!! STAY AWAY!!!

Two sofas purchased from Marty Mason Collected Home (MMCH) had structural defects, but the MMCH representative told me the store was only the middleman and had no professional or financial obligation to the customer. He refused to provide a good faith refund - even a token amount- for the defects. After three months of frustration, I was able to independently identify the manufacturer & contact a representative who told me they were also frustrated with MMCH's lack of cooperation. Mr Mason was a good designer but I will not purchase from this store again.

Marty and his team planned, designed and installed all the furnishings in our new home. They made it look like they read our dreams! It is beautiful, classic contemporary look! We would highly recommend Marty and his team of professionals to anyone looking to fulfill their dreams for a picture perfect home.

Marty and his staff did a fabulous job on our condo. It is beautiful but still functional. He helped from the color of the walls to the wallpaper, from the tiles in the showers to the glass back splash in the kitchen, from the furniture to the pictures - it was a complete job. It was such a pleasure working with them - they became more than just a company doing a job - they became our friends.

Marty has helped my Restaurant Group with a nu,ver of our Atlanta Restaurants, from completely designing The Big Ketch in Buckhead and Roswell, to helping us round out Gypsy Kitchen and The Southern Gentleman with those key finishing touches, Marty has been a trusted resource in helping us make our Restaurants feel and look amazing!

Impeccable attention to detail! Marty has provided expertise in every facet of design when it comes to our home. My wife and I and a mixture of classic design and modern trends. Marty has embraced this and always been able to make us both happy. In the beginning we tended to try to help with the selections but now after years of working with The Marty Mason design team we just sit back and watch the magic happen. Marty has never steered us wrong from paint selection to furniture to timeless art we always marvel at the finished product.

When we hired Marty Mason Collected Home, we had just moved into our new house. We wanted a bedroom/office redone. I was able to work directly with Marty. He was professional and immediately picked up on the design style I was looking for! Needless to say, we were very impressed. Highly recommend Marty and his entire team!