Color Interiors

Kris sold me new flooring--which included pieces for the stairs and transitions between rooms. These special items, however, were not in stock. He tried to sell me something that did not match, but were "close." I told him I would rather wait until he could complete the original order. He ordered the mismatched items anyway and had them delivered to their warehouse in Conroe, which I had to pick up myself. Not only did it not match, it also did not lock into my flooring. When I inquired about how to match these pieces, he referred me to a website. No follow up; no apologies; nothing. I should have expected as much from Kris after he delivered my order without calling ahead as he promised. He simply showed up and unloaded dozens of the boxes in my driveway. Fortunately, I had a good remodeling crew who moved it to a sheltered location until it was ready to be laid. After this bad experience I contacted Dennis at the Conroe store who is trying to sort through Kris's mess. We'll see how this works out.