A few years ago, my mom's Kenmore microwave stopped working. It wasn't new, and it hadn't been purchased at Sewell"s. Sewell"s, however, was close-by, and I am exceptionally lazy, so my choice was obvious. I chose wisely:. though Kenmore was not one of their products lines, the tech honored the warranty, and I returned a hero. I knew that already, but now my mom had clear evidence. Thanks to all. I recommend without reservation.